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based on 33731 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpet was 100 times better after getting cleaned with Zerorez! The guy who came to clean the carpets was extremely nice and made the whole experience better!
The carpet Cleaned up very nice. The men that clean your carpet are kind and nice. They do a good job.
The carpet was too wet to the point that in some places the color of the carpet was yellow
Maybe my carpet is old. It didn't look as good this time. But I still like zerorez.
I love having Nord take care of my carpets! He is so awesome at paying attention to detail and being thorough! Zerorez has such a professional and friendly system of organization and performance. I LOVE Zerorez!!
The cleaning Tech (John) was prompt and careful. He did a good job on our challenging carpets.
I love the product and have used Zerorez before. But the person who did my service could use some customer management training. He kept trying to charge me for more things, more space, more treatments, kind of shaming me. In addition, I have a very sensitive nose and his smoker smell and BO were overpowering. He claimed he could smell dog urine, which I doubt, as I couldn’t smell it, only him. And He was rude. He lost credibility with me after the second attempt to raise the price, which happened four times. My previous experience with Zerorez, several years ago,
Is what I had expected. This was not that.
Water only, no chemicals used
Hunter was awesome! I like how it doesn’t take all day to clean carpets, not a lot of water left in the carpet. It came pretty clean just a few traffic spots didn’t come as clean as I thought they might but they still look good & im sure traffic spots are hard to get totally clean. They do look tons better.
Very nice employees and they’re great about keeping in touch with me during the process.
The technician was on time, polite and very efficient. The cleaning is exactly what was promised.
This is the second time we have used your services. Coming back says a lot toward how much I like the treatment. Saying that you need to tell the customer that drying time is longer than 8 hours. after 10 hours some areas were still damp. I will come back
My carpets look great! They were friendly and fast and on time.
Our technician did a wonderful job! Thank you so much.
There was a very distinct line of yucky coloring all around the carpet nearest the walls where the cleaning didn’t reach. Made it look even more gross. This was a move in cleaning and it didn’t really get done the way we needed it.
Did a wonderful job, was on time, fast courteous service
They are quick and efficient
Friendly
No chemical smell
Clean!
Thourough work
Great service and quality
I like it
We have had our carpets cleaned by Zero Res for years. We have always been very happy with their service.
I really liked Jarod. He listened to my needs, and explained things very well.
My carpets look great!
Riley showed up as scheduled and did a great job for us ... We have used Zerorez for years and are very satisfied with their work ...
I love how my carpets look after being cleaned. The technician was professional and courteous and did a wonderful job.
Technion was very professional and on time
Best cleaning job with your technique.
Great service
It dried fast! The men that came were very helpful and kind.
Zerorez was great. They called before they came and the service was wonderful. The young man who cleaned my carpet and stairs did a great job. He was very friendly and answered my questions. Would definitely recommend them.