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based on 34260 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I think the carpets dried very quickly and look like new!! However the Zerorez van leaked oil on my driveway. He did ask if he could park in the driveway, which I appreciate. But get your vans fixed!!
Quick response, rapid assessment, fast treatment and prolonged guarantee for product.
My first experience with Zero Rez due to recommendations by friends. I experienced prompt service, a clean and respectful technician, and up front and transparent pricing. I will call on you again.
On time, very professional, didn’t make marks on my walls or baseboards with their machine. It took only 45 minutes to clean 3 rooms, hallway and closet. Paid amount I was quoted over the phone.
My carpets looked awesome. Very impressed. He worked really hard. I would have you come back when I need cleaning again. Recommend to my friends and family.☺
I know my carpets are cleaner when your representative(s) leave.
Our carpets look and feel brand new. Our home smells fresh but without the intoxicating chemical smells from other carpet cleaners. We are very pleased with the services we were provided.
Everything was removed from carpet and the Tylar the technician was so great!
Good service
We've been Zerorez customers for 20 years and have never been disappointed in their techs, the job they do and their timeliness.
On time, great service, pleasant and friendly!
My carpets did not look clean. They went to fast cleaning them and did not do a good job. I don’t feel like I would want them to come back out again to do them it would just be a waste of my time. I was moving into the basement and wanted them clean before I moved all my furniture in. I mainly would just like a refund.
My favorite technician-Eric. He is thorough and efficient. Very friendly and personable.
Sandy Martin
House looks great, job done quickly, care taken to not harm walls,furniture, cabinets, tile and shower door look so clean. We are very happy and can’t wait to have you return to do more.
Did a great job and understood what we needed
Cleans without soap suds residdue.
Technician was professional and really friendly as well. He did a thorough job and left my house clean and tidy
They came on time and worked quickly. They listened to me and worked on the areas I mentioned to them that needed extra attention. They were friendly and clean cut and did a great job. They gave us booties so we could walk on the carpet afterwards if we needed to.
they did a great job! Thank you!!
clean and pet spot treatment
I was very happy that the company was able to schedule and complete the requested service within a couple of days of my call. The young man who completed the service was very good about answering my questions and explaining the method and result of the service. The only additional thing I could have hoped for is that my hardwood floors would have been protected a bit better from moisture, the solution, and tracking. However, no lasting harm was done, as far as I can see. Thanks for the service! It was expensive, but worth it.
The service was performed well and the technician was very friendly. The only improvement I could suggest would be to make the prices of certain services/areas more competitive. Overall, we are very satisfied.
Quick cleaning, carpet feels cleaner and softer, technicians were professional and the service was all around great.
I was just unimpressed by all the added charges for the smallest things. I would look elsewhere next time we clean our carpets.
Like the brush roller that acts like a power rack for carpeting
My carpets look beautiful and it was done very quickly. The technician was also amazing and friendly.
Good service
Carpets look good ... He tried to sell other add on items, which I know is his job. Would be better if these add on options where discussed when making the appointment and full cost disclosed if add ons chosen. I wanted to stick with the cost I was quoted, so I opted not to have the add ons. I was then told I better be saving for new carpet if I didn’t. I sure hope that cleaning my carpet from what seems to be a reputable company, using no chemicals, will not speed up my need to replace my carpet.
Jeremiah did a thorough job cleaning our carpets, and they look great! He recommended an additional silicone treatment to protect our carpet and make it stay cleaner, longer. We liked the suggestion and had it done.
THEY ARE FAST AND WELL PRICED