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based on 34256 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked that my spots all came up and the technician was good and friendly.
The technician was very knowledgeable and the service was great.
Help move the furniture
Zerorez has great customer service. I had some questions regarding my appointment and when I called they were very helpful. When the technician came to my home he was professional and very knowledgable about the products. He did a great job cleaning my carpets. I love how there is no soapy residue and that my carpets aren't "crunchy" when they dry.
Leaves no soap residue and does not fray the carpet. The guy that came out to do our carpet was professional and courteous.
Thank you for sending such a kind and polite young ms. He did a fabulous job. 🥰
We have not ever used Zero Rez before. Most of the rooms look good but a few that were pretty soiled do not look much better. I was a little disapointed.
No residue and dries quickly
We sold our home and Kirby at Zerorez made our carpet look great for the new owner!
We appreciate the courteous service and the tech being on time and the cleaning is done in a efficient way.
Riley did an exceptional job. Stains gone. Carpet almost looks new even though it's 25 years old!
I felt your technician was very professional, courteous, and knew what he was doing. Went straight to work. Listened and answered questions. Did an excellent job.
Lower your $50 per room charge for pre-treatment.
Zerorez cleans my carpets wonderfully well everytime. I like the professionalism of the workers and appreciate that they are really hard workers! I especially like that my carpets have no residue after the cleaning and that they look renewed and are totally clean. After many years of having other companies clean my carpets and not being satisfied, I now only use zerorez.
I really appreciate that zerorez was willing to come back re-clean the carpet a second time when I found some undesirable streaks and shadows in my carpet.
Very professional and knowledgeable. Did a very good job. Would highly recommend them..
Good job. Great worker. He did a nice job. He seamed to really care. Would have him again .
Again, we are fully satisfied with the level of service given by your technician. We did schedule a service mainly for cleaning a few spots In two different areas. Some of them got taken out by your machine and some did not. This morning we bought a carpet cleaning solution from a local retail store and were able to take out most of the Remaining spots manually!
Multiple rooms did not come as clean as the should have
Chemical Free
Knowledgeable and nice service representative.
Dries fast. Your technician was great
Friendly and competent tech
They did a great job, my carpet feels so soft and clean.
I just like the science behind this process. The service provided always meets my expectations.
At first the technician said he didn't know if the cord would be long enough to get to my unit.
Turns out it was long enough however, as soon as he started to clean the wand broke. We had to wait for an hour for another one to be received. Once he got the new wand it went pretty fast.
I have been using zerorez for a few years. Always happy with the results and the customer service of the employees. I will keep using their services.
We love the feel of our clean carpets. They feel clean all the way down!!
Mitch was wonderful. We were very pleased.

Stain removal needs to be improved. The associate was good at telling me that he couldn't get stains out, but why? Part of carpet cleaning is stain removal and he was hardly able to get any of the stains out.