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based on 33725 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets always come cleanest when I use Zerorez!
Great customer service, didn’t take very long to get our whole house done.
The cleaning was thorough and our technician was excellent.
Professional - considerate - great quality
They were fast and quiet... I didn’t even hear them leave. They were looking more for a way to save me money than look for ways to add on, because the cost was less than I expected even after having been given a quote as to how much it would cost based on the rooms I had them clean.
Friendly service while providing a thorough job. Left the carpet looking clean.
Easy to get scheduled around my work schedule. Called 20 mins prior to arriving and showed up at time requested. The Technician walked through my house and answered all my questions. Did a great job. What a smooth process!
I had three basement rooms, the stairs and landing cleaned. My ZeroRez person was done in about 1 hour. Nice and clean. I' m only sorry that I forgot about the "have 3 rooms cleaned, get one free" deal. I would have had him do the accessible part of my bedroom.
My carpets always look great after Zerorez comes to clean my carpets!
I appreciated the n-95 mask that your tech Austing was had on. That is all folks.
I loved how clean and fresh my carpets and rugs look now, plus the low drying time is a big bonus!
Technician Brigham was awesome. He made sure that he understood what needed to be cleaned. He completed his work in a timely manner and the carpets look great.
Great Job once again thanks....
The technician was great. The price for the urine testimony was more than e expected but the spots were removed
However it has been 24 hours and the floors are still damp. I don't like that at all. That had not been my experience with other carpet cleaning process
You did what you do very well.
I just won't use your process again
Scheduling was a breeze! Our technician was so sweet and professional. The carpets look amazing without any chemical smell or residue. So happy!
Amazing service and amazing results!
We have used zerorez twice now and each time they did not disappoint. Very professional and did a good job cleaning our carpet.
The staff was friendly and worked very quickly and the carpets look great
Service tech was knowledgeable, understanding and helpful in every way. Grateful for the company's effort to provide a discount during the COVID-19 pandemic.
Zerorez always has polite service professionals and they do a fabulous job cleaning! What more could you ask for?
No residue. The carpet feel soft again after it’s cleaned.
My carpet is clean and is almost like new.
Quick and easy and cheaper than anyone else. We just moved into an apartment and it had a little bit of a smell and after zerorez left it was gone. They pulled up a huge hair/dirt ball out of our living room! 10/10 recommend
Your techs are always friendly and so capable.
The tech was knowledgeable and courteous. Kept us informed and went over everything in the end. The carpets look great. I was just surprised that it took over a day to dry - I thought it would not be as wet as it was.
They are exceptional. Very good and deep clean and done very fast.
Friendly service provider and on time. Appeared to be cleaned well.
I have been using your company for many , many years! I love the customer service and the fact that there is no chemicals.
Always love getting my carpets cleaned!
Always happy with the results.