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based on 34256 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We have been using Zerorez for some time now and have been quite pleased, especially over the other carpet cleaners we used to use. The technician this time was friendly and efficient and did a gr eat job.
The cleaning method is very good. I really like that there is no smell in the cleaning solution because it is water. :). My carpets look and feel wonderful. Thank you! Mitch did a wonderful job. He was very courteous and professional.
Technician on time - careful with materials- never left slick spots on non carpet areas- worked hard at some stains - cleaned everything super well - was done amazingly quickly - technician was friendly and helpful
Always do a good job.
friendly representative, no harsh chemicals. The technician did have some equipment issues, but I wasn't bothered by it, just felt bad for the guy
Denny was prompt, informative and was not pushy about more services. He educated is so we could decide which was best for our carpet. I love Zerorez and have had nothing but perfect service every time we’ve used them. Thank you for providing the best
Friendly technition. Did a good job.
The carpet that needed cleaning, looked great after. We were very happy with the final result. They were fast and very efficient.
The carpet is never crusty when it dries, - looks and smells clean. i've always been satisfied.
good hardworking guys who also seem to care about customer service! Get bad spots out each time!
Very friendly, fast, accommodating, helpful. Accurate communication. Friendly service.
friendly technician
They were quick. Did a great job.
William, the technician, was courteous and efficient and cleaned our carpets the best we have ever had.
Carpets look great!
Technician was very professional and he did a great job.
Technician was friendly, efficient and also helpful.
Whenever you come to my home and clean my carpets, they are cleaner than I’ve ever seen from anyone else. You are reasonable in price, the technician goes over everything before he starts and wears protective mask gloves etc. I always recommend Zerorez! Thanks for your service
Professional technicians. Considerate of furniture, walls, and cabinetry. Worked extra hard to get spots that others had never been able to get out. Feel very positive about the whole experience.
Better results than any other carpet cleaning company. The team member who came to do my carpets was knowledgeable, friendly, worked hard, and made sure he didn't leave until I was satisfied. Good job!
My carpet always look like new after the technician is finished. I like the way you put up Conner wall protecter.
Mitch was good at his job and saw to it that all my questions were answered!
It clean my carpet very nicely and it didn’t take very long to dry just a couple of hours it seems like
My son recommended your company for the environmental friendliness and I second that! Your technicians were delightful and competent. My carpet was filthy and now it is pristine! Your price is reasonable. What more can you ask? I will be getting my carpets cleaned regularly now.
I was disappointed in some parts of my floor did not seem to get cleaned. I am not sure if the technician was worried bout getting stuff on the walls, but part of my carpet did not get washed in these areas. Also I felt that my tile area was over charged. I have at the most spacious area 14.5 x 17 square feet of tile. I know the young man said it was over 18 square feet on one side. I also have an island in the middle of this area that obviously was not cleaned under, yet included in the cost. I know it was his first time he had done tile on his own and was a little nervous for figuring it out. I do wish that he would have tried to clean near the stove better too. I did like my how my carpets came out though.
We like that the appointment window is confirmed and then when the technician comes a time is estimated. We also like that they are fast and professional.
We had a minor issue in one of the rooms from the first cleaning. I called, and they sent someone back within two days to check it and re-clean. Amazing service and focus on customer satisfaction. We will continue to come back to Zerorez!
Courteous, profession, fast service.
That the carpets look and feel very clean. I appreciated the tech talking to me about the health of my carpet.
I highly recommended you guys to my daughter and her husband and unfortunately their experience was different than mine. I’m embarrassed and disappointed because I gave you guys such glowing reviews. That makes me very sad and I’ll be more hesitant to recommend you guys if at all in the future. I don’t know if things were resolved or not with Casey and Brooke Maynard. I’ve asked them to send me pictures. I hope you take care of them.
Got up all the 🐕 hair. Clean and smelling much better 😉.