Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33725 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 13, 2020 — Rated 10 out of 10 by Anita Green Zerorez Salt Lake City
What do you like about our products and services?

Kept me up to date on what time they would be here. Great job.

Report a concern   May 13, 2020 — Rated 10 out of 10 by D.G. Zerorez Salt Lake City
What do you like about our products and services?

We had a spot where our dog used to lay and it needed some more attention after we had our carpet cleaned and our technician came back at no charge and sprayed a deodorizer on the spot and it worked! No more dog smell. We have had a great experience and feel like zerorez did a great job in meeting our needs.

Report a concern   May 13, 2020 — Rated 10 out of 10 by Cathy Donahoe Zerorez Salt Lake City
What do you like about our products and services?

Great service!

Report a concern   May 13, 2020 — Rated 10 out of 10 by Stephanie Safford Zerorez Salt Lake City
What do you like about our products and services?

Quick, easy and doesn’t leave your carpets soaking or stinky!

Report a concern   May 13, 2020 — Rated 10 out of 10 by V.P. Zerorez Salt Lake City
What do you like about our products and services?

I have used Zerorez off and on due to various reps, that over charged and damaged items.

John was much nicer and honest. That’s why I requested him for the second part of the job and a few days later.

Report a concern   May 13, 2020 — Rated 10 out of 10 by Lynne Wilburn Zerorez Salt Lake City
What do you like about our products and services?

My carpets were cleaned by a competent, clean and respectful worker. I have definitely recommended ZeroRez to others.

Report a concern   May 13, 2020 — Rated 10 out of 10 by Sandy Barnes Zerorez Salt Lake City
What do you like about our products and services?

The appt. was made smooth and fast.
The friendly tech showed up early.
Job was done to my satisfaction.
It's been a few weeks and I'm still very happy with the results.

Report a concern   May 13, 2020 — Rated 8 out of 10 by T.B. Zerorez Salt Lake City
What could we do to improve?

Let us know before hand how expensive the extra's are...like extra costs to clean stains.

Report a concern   May 13, 2020 — Rated 10 out of 10 by S.T. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, gets the job done quick.

Report a concern   May 12, 2020 — Rated 10 out of 10 by Kristy Giles Zerorez Salt Lake City
What do you like about our products and services?

Great service!

Report a concern   May 12, 2020 — Rated 9 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

I like the “zero residue”.

Report a concern   May 12, 2020 — Rated 9 out of 10 by N.T. Zerorez Salt Lake City
What do you like about our products and services?

It was very professional and quick ☺️

Report a concern   May 12, 2020 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

On time. Good service. Reasonable prices.

Report a concern   May 12, 2020 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

Very professional, great prices and the technician did a great job

Report a concern   May 12, 2020 — Rated 10 out of 10 by D.J. Zerorez Salt Lake City
What do you like about our products and services?

I like how well the carpets get cleaned

Report a concern   May 12, 2020 — Rated 9 out of 10 by S.R. Zerorez Salt Lake City
What do you like about our products and services?

I liked it didn’t leave a chemical smell like other cleaners do. And it got our carpets cleaner than other cleaners have got them before. Especially the stairs

Report a concern   May 12, 2020 — Rated 10 out of 10 by Nedra Call Zerorez Salt Lake City
What do you like about our products and services?

Carpets look great! A lot of care and safety measures given by Austin as he efficiently cleaned the carpets.
Nedra

Report a concern   May 12, 2020 — Rated 10 out of 10 by Lark Erickson Zerorez Salt Lake City
What do you like about our products and services?

Fast, friendly service! My carpets look amazing!

Report a concern   May 11, 2020 — Rated 10 out of 10 by P.O. Zerorez Salt Lake City
What do you like about our products and services?

You do a great job cleaning my carpets

Report a concern   May 11, 2020 — Rated 10 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

I really like the way your company communicates. Our experience has always been positive in that we are first given a date and a window of time to be ready. Then on the day of we will get a call from the scheduler with a more precise timeframe and then call from the actual technician telling us pretty much exactly when they will be there. Also, the technicians have been extremely courteous and respectful. Our carpets look fantastic.

Report a concern   May 11, 2020 — Rated 10 out of 10 by A.P. Zerorez Salt Lake City
What do you like about our products and services?

My carpet was cleaned well and in a timely manner. It looks great and feels soft.

Report a concern   May 10, 2020 — Rated 0 out of 10 by K.U. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

You gave me a price. When your guy got there the price tripled. I had him do a hall and 2 rooms in the basement. He didn't even open the closet doors in the one room. So those sections of carpet didn't get cleaned. I got a price from Stanley steamer it was high so I went with you. Like I said until your guy got there and gave me a price higher than Stanley steamer. I still owe you for what you did do but it would have been nice if he would have finished his job. I would not have that guy back.

Report a concern   May 10, 2020 — Rated 4 out of 10 by T.W. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

We really liked our technician as he was very nice and the job appeared good before he left but as the carpet dried we noticed quite a few stains in the carpet. We caught one before he left and he went over it and got it out, but we feel like we overpaid and will go with another company next time.

Report a concern   May 10, 2020 — Rated 10 out of 10 by David Smith Zerorez Salt Lake City
What do you like about our products and services?

Zerorez does a great job of cleaning our carpets.

Report a concern   May 10, 2020 — Rated 9 out of 10 by E.M. Zerorez Salt Lake City
What do you like about our products and services?

Quick and easy.

Report a concern   May 10, 2020 — Rated 10 out of 10 by M.J. Zerorez Salt Lake City
What do you like about our products and services?

Technician was great and managed social distancing well. Carpets look really good.

Report a concern   May 10, 2020 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

On time arrival, good service

Report a concern   May 10, 2020 — Rated 10 out of 10 by S.B. Zerorez Salt Lake City
What do you like about our products and services?

No soap residue! Carpets stay cleaner longer. Technician was very polite and professional.

Report a concern   May 10, 2020 — Rated 6 out of 10 by B.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I'm not necessarily disappointed... I just feel like I have older carpet and it takes more than 1 pass to clean it.. the issues my carpet has is mostly due to having 3 boys, Brigham honestly did nothing wrong necessarily, he was super friendly and professional.

Report a concern   May 9, 2020 — Rated 10 out of 10 by Coy Jackson Zerorez Salt Lake City
What do you like about our products and services?

Great job! We were offered different options but not pressured to buy anything. Here was in and out and did a great job!


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