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based on 33725 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had a spot where our dog used to lay and it needed some more attention after we had our carpet cleaned and our technician came back at no charge and sprayed a deodorizer on the spot and it worked! No more dog smell. We have had a great experience and feel like zerorez did a great job in meeting our needs.
Great service!
Quick, easy and doesn’t leave your carpets soaking or stinky!
I have used Zerorez off and on due to various reps, that over charged and damaged items.
John was much nicer and honest. That’s why I requested him for the second part of the job and a few days later.
My carpets were cleaned by a competent, clean and respectful worker. I have definitely recommended ZeroRez to others.
The appt. was made smooth and fast.
The friendly tech showed up early.
Job was done to my satisfaction.
It's been a few weeks and I'm still very happy with the results.
Let us know before hand how expensive the extra's are...like extra costs to clean stains.
Friendly, gets the job done quick.
Great service!
I like the “zero residue”.
It was very professional and quick ☺️
On time. Good service. Reasonable prices.
Very professional, great prices and the technician did a great job
I like how well the carpets get cleaned
I liked it didn’t leave a chemical smell like other cleaners do. And it got our carpets cleaner than other cleaners have got them before. Especially the stairs
Carpets look great! A lot of care and safety measures given by Austin as he efficiently cleaned the carpets.
Nedra
Fast, friendly service! My carpets look amazing!
You do a great job cleaning my carpets
I really like the way your company communicates. Our experience has always been positive in that we are first given a date and a window of time to be ready. Then on the day of we will get a call from the scheduler with a more precise timeframe and then call from the actual technician telling us pretty much exactly when they will be there. Also, the technicians have been extremely courteous and respectful. Our carpets look fantastic.
My carpet was cleaned well and in a timely manner. It looks great and feels soft.
You gave me a price. When your guy got there the price tripled. I had him do a hall and 2 rooms in the basement. He didn't even open the closet doors in the one room. So those sections of carpet didn't get cleaned. I got a price from Stanley steamer it was high so I went with you. Like I said until your guy got there and gave me a price higher than Stanley steamer. I still owe you for what you did do but it would have been nice if he would have finished his job. I would not have that guy back.
We really liked our technician as he was very nice and the job appeared good before he left but as the carpet dried we noticed quite a few stains in the carpet. We caught one before he left and he went over it and got it out, but we feel like we overpaid and will go with another company next time.
Zerorez does a great job of cleaning our carpets.
Quick and easy.
Technician was great and managed social distancing well. Carpets look really good.
On time arrival, good service
No soap residue! Carpets stay cleaner longer. Technician was very polite and professional.
I'm not necessarily disappointed... I just feel like I have older carpet and it takes more than 1 pass to clean it.. the issues my carpet has is mostly due to having 3 boys, Brigham honestly did nothing wrong necessarily, he was super friendly and professional.
Great job! We were offered different options but not pressured to buy anything. Here was in and out and did a great job!

Kept me up to date on what time they would be here. Great job.