What our clients think of us!

the professional manner of the technician and how clean the carpets are

Rick was so friendly. I felt at ease having him in my home. He worked hard and the carpet looks great!

no harsh perfume smells after carpets were cleaned.

Jordan was very nice, friendly, helpful and spent time explaining my carpet to me. He did a great job and the carpets looked great and smelled very good. The carpets felt soft and clean as you walked on them. I really appreciated a job well done. Thank you.

The carpet looks cleaner and is not so wet afterwards.

cost determination, expense. Other carpet cleaners are much more liberal in their determination of square feet of carpet to be cleaned. Over $500 to clean just a portion of our rugs is rediculous. We won't be calling you again.

Very friendly and professional staff that was considerate of our needs. There was no pressure to upgrade the service or product, and staff was knowledgeable about different types of carpets and the best cleansing agents. There were a couple of dings in our paint along the baseboards and lower wall areas that I noticed and had to touch up with paint. Our worker either didn't realize the dings or maybe didn't want to mention them, but, regardless of that, I would recommend the company to friends.

very friendly and diligent personnel

it works

The technician I felt was trying to make more money off me talking me into getting a stain protectant. He told me the total price of everything would be at the end, which I thought sounded reasonable so I agreed. When it came time for the bill it was much higher than I expected. I felt taken advantage of. He did a good cleaning although I thought it seemed rushed. To make things right I'd appreciate some respect being reimbursed in some way.

It cleaned really well! My only issue is I think the technition forgot to suck up the water on the stairs, they were very wet (enough to soak througha sock if stepped on).

Our carpets looked great and the lotion came out. The tech was also able to get 2 spots out of a room that I thought was a hopeless cause. He was very courteous and prompt.

Refusal to pay for potential damage.

We really like Porter and the way he presented and explained the services you offer. He took extra time to try and get difficult spots out. He brought a professional and caring feeling to the job.

We liked the smell of the house when he was done. Usually there is a "wet dog" smell after carpet cleaning but not with Zeroez. The carpets felt cleaner as well as looked great.

very clean carpet - professional technician

I am a Realtor and always recommend Zerorez to my clients.They always are so careful with my walls .

The service guy was very informative and very friendly. My carpets look wonderful!

I paid $50 for a pet "treatment" that he told me I had to pay in order to get rid of the pet urine in one room and that the pet would not return due to this "stuff" you have. Nope got the stains...pet still wants to go there....Also, my son said once it dried..."Mom, it feels like I spilled milk on my carpet"...yep...that dry crusty feeling. My friend suggested you guys...uses you ALL the time...I am not sure....the tech was a nice guy. Now I have my entire house to do but I will be shopping around.

Green products and knowledgable about allergie prevention.

Seems to clean very well. After 18 months, we have very little dirt showing and usually dirt shows up not too long after a carpet cleaning. Of course, we ask everyone to remove shoes at the door - that may be one reason.

I appreciated very much knowing in advance what would be done and how much it would cost so that when the cleaning was done there were no unexpected charges. All of my questions were answered so I completely understood what was being done and how.

Service is pretty expensive with any kind of extras pet stain treatment, protectant, stairs or landings. Other than that, the cleaning is very good. My carpet looks clean.

Have a better way to get discounts online - seems a litte bit archaic that the 3 areas for $89 or $79 doesn't come up when you select that online. Also, the price changed dramatically once the technician came out which I feel like is a big bait and switch tactic that I didn't not appreciate. I am happy with my carpets getting cleaned but not happy with the price and internet request, that is all.

That the carpet stays clean longer and does not have residue in it. I also like the way if fluffs up the carpet almost like new.

Total cost of $340 is just to much for hour and a half work. Mission creep of cost is a problem

super cleaning power to carpets

I know my carpet is old and was very dirty. One area is where my kids spilled a drink of some type and so I pointed it out. Your technician worked hard to get out most every stain and even the high traffic areas look better. Because he used so much water we put fans out and let it dry for almost 24 hours. The carpet looks much better, except where the drink was spilled. It was stiff and sticky. I had to go get my sister's steam cleaner to get the sticky feeling out. I don't think the stain will every be gone, but it was disappointing to have it left so sticky.

I like the result of the cleaning itself.

The customer service has been outstanding so far. I look forward to the next visit.

Cared about my house answered all my questions and took his time.