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based on 84624 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was so polite and courteous! Very professional! She arrived promptly, reviewed the work that was to be done, and made recommendations. I never felt pressured, she just offered recommendations and I felt like they were the best for the carpet. She worked magic! I had a spot that my cats kept using over and over, and it was so gross! She was able to remove that spot, and once finished, the carpet looked like it it had never been used by my cats! I was so glad she took before and after photos because it truly was amazing what she did to restore the carpet. Odor was minimal too. She worked long and hard, and did a fantastic job. When she was done, the carpets looked so much better, like brand new!
On time, professional, and as advertised. Very happy with their service!
They did a great job!
No residue and carpet cleaned thoroughly
EXCELLENT SERVICE PROVIDED, EVERYTHING WAS EXPLAINED AND GONE OVER BEFORE THE CLEANING.
THANK YOU,
THE CARLSON CLINIC
Excellent job getting my carpet cleaned!
I have had my carpets cleaned in the past but I needed more Powered Water for spot & surface cleaning. Delivery was set up & scheduled by text very efficiently. Great communication. Driver arrived exactly when projected. Very polite & informative. Smooth and pleasant transaction. Will continue to do business with Zerorez for many years to come - highly recommend.
Your technician Brandon was professional and courteous. He answered all my questions and took the time to explain how the whole process worked. He did a fantastic job. The carpets look great. Will definitely recommend your company to all my friends and family.
We had all of out upstairs cleaned and we have pets so it was nice to be able to have those areas taken care. Even though the carpet isn't that old, Its always nice to have it all looking new again.
Great service and carpets stay cleaner longer
Ernie- ZeroRez technician was very courteous, friendly and thorough with cleaning our carpets. Our carpets looked fantastic!!!! Thank you!!!
Technician was very polite and on time....even early. Seemed to do a great job.
All advertising I had heard was correct! No hidden add ons or surprises! Very pleased the way our carpets came out!!!
I like that Zerorez doesn’t use chemicals. It was very easy to schedule my appointment over the phone and the person I spoke with didn’t aggressively try to sell me additional add-on services. She mentioned what was available and answered my questions. The person who came to my house was there on-time, he was polite, asked me several times if I had questions. He was professional and courteous.
I’ve had Chris Stevenson clean my carpet twice now! They do a great job, very detailed and show up on time! I don’t use any other company!!!
The carpet feels so clean. The service is excellent. And the employees are very professional. I'm happy every time with their service.
Customer service was awesome and your product and equipment are top of the line!
I like that you don't use chemicals. The service tech Chris was very friendly and professional and quick!
The tech was awesome and paid attention to detail. Very friendly.
My scheduler was informative and efficient.
My technician was very courteous, competent, and conscientious.
The carpet looks clean, dried quickly, and appears ready to be tested by my six grandkids.
Technician was awesome, super knowledgeable and professional.
Great service!
The people are always friendly, professional, informative.
Professional, informative, polite, and friendly. The job was completed neatly and in a timely manor. We plan to request Brandon again.
The service man checked to see if he could clean our non cermacic tile could be cleaned with his system. It couldn't but he did a very good job on the carpet.
Friendly service
Good cleaning product
Josh George was so friendly and did a fantastic job. His service with Zerorez is the main reason we are repeat customers ! Thanks Zerorez !
Friendly, polite technicians. Ease of making an appointment. On time arrival of technician. Excellent job of cleaning carpet! I will continue to use them as my only carpet cleaner!
Good quality carpet cleaning
The technician was very nice , on time and did a great job. The carpet looks wonderful.