Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84624 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 28, 2020 — Rated 10 out of 10 by Aaron Johnson Zerorez Phoenix
What do you like about our products and services?

Fast friendly service

Report a concern   August 28, 2020 — Rated 10 out of 10 by Kathie Firek Zerorez Phoenix
What do you like about our products and services?

So impressed with Zerorez ... techs Brandon and Gabriel were here ahead of schedule with protective masks and "booties" to begin their tasks of cleaning our carpeting and area rugs. Not only were they knowledgeable but very professional and personable. The carpeting and area rugs came out beautiful. We highly recommend Zerorez and are more than pleased with the results.

Report a concern   August 28, 2020 — Rated 10 out of 10 by Joseph Vasquez Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling on the date and time I needed and the service was excellent. Provider or the Cleaner gave expert advice on different types of solvents and various other products available. I was immediately amazed at how fresh and fluffy carpet was upon completion . I really appreciate ZeroRes

Report a concern   August 28, 2020 — Rated 10 out of 10 by P.O. Zerorez Phoenix
What do you like about our products and services?

no chemicals, fast efficient service.

Report a concern   August 28, 2020 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Staff is amazing. Quick and thorough.

Report a concern   August 28, 2020 — Rated 10 out of 10 by Joshua Castillo Zerorez Phoenix
What do you like about our products and services?

Just moved into our new house and had you guys do the floors before moving in. Look like brand new flooring. Thank you!

Report a concern   August 28, 2020 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Fr

Report a concern   August 28, 2020 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Very professional and my carpets look great

Report a concern   August 28, 2020 — Rated 10 out of 10 by Darrell Greer Zerorez Phoenix
What do you like about our products and services?

Price and effectiveness.

Report a concern   August 28, 2020 — Rated 10 out of 10 by Rita Carlson Zerorez Phoenix
What do you like about our products and services?

My carpet turned out like new again.

The 2 carpet cleaners were professional & courteous.

Plan to use again!

Report a concern   August 28, 2020 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

I liked that the carpet was not so wet when the job was done. The carpet was so soft when it dried. The guys were very professional and polite and they wore shoe coverings the whole time.

Report a concern   August 28, 2020 — Rated 10 out of 10 by Marsha Doyle Zerorez Phoenix
What do you like about our products and services?

No crunchy carpets, well mannered technicians, reasonable prices, ease of making an appointment and respectful number of emails alerting me to specials etc. very nice company to deal with.

Report a concern   August 28, 2020 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

On time -pleasant technicians-do a good job

Report a concern   August 28, 2020 — Rated 5 out of 10 by R.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tile cleaning machine wasn't working properly and so they had to use a much smaller machine which didn't remove the water and dirt in the grout as well. They did tell me they would come back out and redo it, but this keeps my house in disarray. Should carry an extra machine.

Report a concern   August 28, 2020 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

No chemical odor. Carpets are not saturated with water and dry within a days time.

Report a concern   August 28, 2020 — Rated 10 out of 10 by Lester Figueroa Zerorez Phoenix
What do you like about our products and services?

5-STAR SERVICE!
Thorough, Professional, Excellent team work in their work that resulted in an amazing brand new looking 12 year old rugs. They listened to all of the details we asked for and pointed out.
They are my #1 go to company.!

Report a concern   August 28, 2020 — Rated 10 out of 10 by Spivak Financial Tracy Zerorez Phoenix
What do you like about our products and services?

Always on time and do a good job.

Report a concern   August 28, 2020 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

I was very pleased with the tech and the service. My carpets look great. Did not expect miracles for my bedroom carpet but was pleased with the outcome Will definitely use them again.

Report a concern   August 28, 2020 — Rated 9 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

-People were excellent!
-Quality of work.

Why not a 10? The carpet felt stiff in places after drying.

Report a concern   August 28, 2020 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Thorough, efficient, and a great product.

Report a concern   August 27, 2020 — Rated 10 out of 10 by R.O. Zerorez Phoenix
What do you like about our products and services?

Our dog has started marking on our carpets and Zerorez did a great job not only with removing the stains, but eliminating the lingering smell! They always leave our carpets fresh, clean, and looking like new!

Report a concern   August 27, 2020 — Rated 10 out of 10 by G.D. Zerorez Phoenix
What do you like about our products and services?

Love the job they do and employees very nice and professional, would highly recommend this great company
H&M’s Fountain Hills

Report a concern   August 27, 2020 — Rated 10 out of 10 by Mary A Gonzales Zerorez Phoenix
What do you like about our products and services?

It safe for my family and my pets. They are very friendly and do a very thorough walk though and explain everything. We have had a ton of stains over the last 12 years and my carpet and even tile looks brand new everytime.

Report a concern   August 27, 2020 — Rated 10 out of 10 by Jayme Bates Zerorez Phoenix
What do you like about our products and services?

The service was 100 times better than the first time I used ZeroRez. Technician was polite, professional, and did a fantastic job!

Report a concern   August 27, 2020 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Was faced with horrible pet stains from roommates dog. After the Zerorez guys were done with it all evidence of those stains were gone.

Report a concern   August 27, 2020 — Rated 10 out of 10 by Nancy Riboni Zerorez Phoenix
What do you like about our products and services?

Always a great result and professional technicians.

Report a concern   August 27, 2020 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Prompt & courteous.
Thorough.

Report a concern   August 27, 2020 — Rated 10 out of 10 by Kelly Olson Zerorez Phoenix
What do you like about our products and services?

I had multiple pet stains that another carpet cleaning company could not get out. I sent a message on line to ZEROREX and you responded right away, explained everything to me, and had the technician at my house within the hour.

The Technician Shawn, was absolutely AMAZING! Shawn was very knowledgeable and personable. Shawn explained every step of the process as he was performing it. I was impressed when he got down and actually SNIFFED the carper where the pet stain was. Shaw smelled each and every pet stain spot when he was done cleaning them. Shawn took his time, and made sure that I was COMPLETELY satisfied before he packed up and left. My carpet was completely dry by the time I went to be at 10 p.m. When I had the other company clean my carpets, it took 2 days for the carpet to dry completely, A HUGE difference.

My carpet has NEVER looked cleaner than it does after having the ZEROREZ cleaning. I will use ZEROREZ and only ZEROREZ for ALL my carpet cleaning going forward.

Report a concern   August 27, 2020 — Rated 10 out of 10 by Gary Malone Zerorez Phoenix
What do you like about our products and services?

They kept me informed about my appointment and called to see if they could start early. Very professional.

Report a concern   August 27, 2020 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

My carpet looks fantastic! I appreciate the ease of scheduling and the updates on arrival.


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