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based on 85923 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The job is great and consistent. Easy to make appointments.
The young man who cleaned our carpet and area rugs did a very good job. He was prompt, knowledgable, and efficient. Everything turned out great!
That you don't use harsh chemicals or detergents. I feel that our carpets are actually clean with no residue.
very happy with the service thanks!!!!
Phone estimate
Wasn’t very flexible on # of rooms vs square footage
Love the product, thorough cleaning, excellent service
good job Mr carpet cleaner...thank you
Great job cleaning the carpets. Professional, on time, great job. Highly recommend.
Came early and was very nice
Very professional and experienced
I liked the easy way I was able to schedule an appointment. The technician came on time ( even a little early), explained what he was going to do, and did it very efficiently. The carpet looks great. I definitely like the idea of no chemicals in my home. I’m very happy with the experience.
Customer service was very good. The technician performed quality work and was on time. Very satisfied
I like how clean the floors are after being serviced. Spots are removed effectively. Your staff is very nice too.
Zerorez does a great job - carpets looks terrific! They dried quickly so I was able to get back to "normal". The technician was very friendly and careful with his equipment. Can't ask for a better experience.
Our rug turned out better then expected. Moved into a new place with Avery old carpet. Because we did not want to replace it at this time we decided to call and have it cleaned. Turned out great and smelled so clean. Carpet turned out soft and clean. Our service man was so helpful and explaining every step. Very pleased. Will call for cleaning again.
On time and great service tech who was very knowledgeable
Great product, very professional personnel,
Product works well.
The scheduling is great, I was able to get service on the day i needed and the tech was on time!
I thought you would have a carpet rake and unstick the matted down areas where a heavy couch was sitting but the tech just cleaned over them and left them all matted down. That was a disappointment.
Very clean and professional
They were here when they said they would be, they were quick and my floors look like new.
Carpet was not soaking wet, dried quickly, fresh clean scent
Your employees are the best...very helpful and our carpets look like new!
Your employee was extremely helpful and professional. He was quick and even took the extra time to do an add on service of a few mattresses. We are repeat customers. Last year we used a Groupon for a competitor, we’ll never do that again. Zerorez is the best!
I was not impressed with the quality of the job. I think some spots could have been cleared of stains. The cost was higher than expected. Would not use again, I could have done the same job myself.
Although we had some noticeable traffic patterns, we expected them to be cleaned. They are still quite visible after vacuuming. When vacuuming after cleaning, still notice considerable dust. Also, when I measure our hallway, I get 25 linear feet; charged 45.
Scheduling was easy
Carpets look great and technicians are professional
The carpets look amazing! Super happy with our decision to get them cleaned and we will now be cleaning all rugs too.
I was impressed by the whole process I messed up on the dates and when I called you changed my appointment to that day and the Tech arrived within an hour