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based on 85922 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service, efficient techs, and carpets & area rugs look great. Garage floor was a bonus.
The product worked really well. The technician was very professional and knowledgeable. I am very satisfied and will be a return customer.
This was our first time using Zerorez. We loved the service and the results. Eric was wonderful.
He was very professional and courteous. It was refreshing to see someone who really was enjoying his work too. He kept telling me to be sure and let him know if I felt an area needed more attention because he wanted the job to be done just right! We definitely will request him in the future.
Thank you very much, Beverly
On time. Thorough. Friendly.
They do a great job and there is no odor after the cleaning is done. I don’t have to worry about my dog because what is used is safe.
the carpets feel almost brand new (and in an apartment, that's a pretty big deal!). the service man was very pleasant and worked quickly. definitely recommend!
Very professional
Very professional and courteous!
Edge of carpet where hard surface begins is still really dark. Last time this happened you came back out to redo it. Was great after 2nd time. I told Trey that it had happened before. He said he would pay special attention to it. It's still dirty there.
Also, you claim floor dries in a few hours. Trey finished around 5:30 p.m. At 3:00 a.m. it was still wet. 9:00 a.m next day couple damp spots still.
Customer service and results.
Gets it clean and dries quickly.
Typically very good work. Price is kind of high but I like the process better than others
Friendly staff, great service and great results
I requested a CHANGE to my order. The CSR Nicole advised I would receive a call the day prior, which would be 2 days from when I called for the change. The call never came so I called back and left a message. The next morning I was called by a gentleman who advised my order had been canceled!! YIKES?!!! The appointments were full that day so were inconvenienced to wait until the following day. No discount offered...not a huge deal but definitely an inconvenience!!
I love the powerful equipment and process that you use! It absolutely makes my worn carpet presentable, getting out a stain that I was sure couldn't be removed! Colton was very polite, knowledgeable and a great ambassador for Zerorez!
The technician was very personable and did a spectacular job on my carpet.
We had carpet and tile done. Everything looks fantastic and it was so easy. Our Tech, Chad, was super courteous, professional and did a great job. I will always recommend this company for carpet and tile. And, just like the radio ad, your carpet will be soft after.
Easy to schedule, reasonably priced, did a good job
Brandon did a great job communicating with me what options are available for my carpet's needs. He did a fast but very thorough job and wanted to be sure I knew what was needed to keep the quality of my carpet at it's best. We believe he did a great job, and will definitely be using Zerorez in the future.
Thanks Brandon!
Name removed
Great job, did a great job explaining the difference between Zero products and other.
Your tech was very professional and friendly.
The technician ‘Ty’ was so hard-working and meticulous. He cared so much about the job he was doing. I was so impressed.
I like that there are no chemicals used to clean and my home feels so refreshed!
Awesome job, thank you!
Very efficient, great customer service, friendly.
The service with my technician was better than I could have imagined and better than the past even. He was so thorough and took great care when handling our carpet. Even though the carpet is older and has some worn and lived in areas, he made it look as good as new. I will recommend zerorez to anyone who's considering this type of professional cleaning.
Excellent job cleaning our tile and couch!! We have used them several times and are always happy.
Technician
The technician was hardworking, thorough, and went above and beyond. Totally satisfied and will use again.
Your staff do a great job. No crunchy carpet, dries fast. We have only been using you for our carpet cleaning services since we had our home built.