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based on 85339 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service techs worked hard and were able to get the pet urine stains and smell out of my carpet. They were friendly and professional.
She was very informative.
I heard about Zerorez from a community Facebook page as a reference. We were so glad that we contacted them to clean a rug in our living room area. Quentin came to our home and was very honest with our expectations. He was knowledgeable and applied extra effort in cleaning specific areas that were high traffic. The rug looks brand new and it completely surprised us. We are thrilled!
Thank you Zerorez and special thanks to Quentin as well.
professional at your house, easy to set up, reasonable
Your technicians are professional, polite, friendly, efficient, and do a great job.
I'm always happy with the results and I always use your "magic" water for spot cleaning.
Carla
The gentleman who cleaned our carpets was very efficient and very friendly. He did a great job getting our carpets looking fresh!
Great service. Great price
Justine introduced himself and asked which rooms we were doing. He was very polite and had such a happy attitude. So nice to see these days. He did a great job on the carpets even the wear pattern looks great! Justin would be a great employee to clone!
Cordial, effective, knowledgeable customer service. Polite, respectful technicians.
You've always been on time. Your people have always been very polite and professional whether they are the ones I have spoken to on the phone or the men who have cleaned my carpets. The cleaning is fantastic and I love that there is never a residue of chemicals left in the carpeting.
It was great!
Fast friendly in thorough service
Your prices are a somewhat misleading. I do not like paying $20.00 for a area rug and advertising 3 rooms for a certain price and only go around the bed < I would think there is room to do a better deal than $20.00 on a area rug then.
Some urine stains did not come out and I have new carpet. When It was brought to the operator's attention, I heard yeah, that is a urine stain.
Not real happy with this service.
Very nice young man, did a great job. Very clean and polite. Got the job done and left, after he asked if we had any questions.
Clean without residue. Efficient and on time, very professional.
The tech was very polite, and did an excellent job.....my very old carpets look almost as good as new! I will continue to use Zerorez
Very happy
Excellent service from first call until job completion. Professional all the way.
My carpets look brand new and the technician was very considerate and polite.
I am always happy with service and technician. No residue as advertised.
They showed up on time, did a good job. Reasonably priced. Would use them again
I love that they don't "shampoo" my carpets and rugs
They dry faster and don't attract more dirt later!
My carpet is old and yet with my cleaning it looks so much better. Thank you Zerorez.
Friendly service and he did a great job on my carpet. Will definitely use again.
Technician arrived on time and did a great job.
I like using Zerorez because I know that my carpets will always look amazing, stay cleaner longer, and not feel crunchy after they are done. I have recommended them to many friends and family in the past and will continue to do so.
Did an better job of cleaning than I expected. It had 12 years worth of dirt and it looks great
Very professional staff and job well done.
Technician seemed to have missed areas. The carpet did not have a consistent feel to it when it was wet or after it dried. Technician did not use corner blocks and drug his hoses across my freshly painted (two weeks ago) walls and baseboard and left black marks. I have used zerorez a few times now and this experience did not meet the expectation or standard that has been set.

Always on time and explain all services and prices. Great techs and excellent job!