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based on 84621 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice worker, fast service, quick dry.
My tiles dried and now I see several areas missed. Can this be resolved?
The carpet looks very good and seems to be very clean. We would have you back again.
Very Clean, very professional, on time, and friendly.
On time, willing to go back over areas I want a little cleaner, associats clean and polite.
Fantastic! My expectations were blown away! My technician was knowledgeable kind and extremely professional!...also he’s great with dogs my 6 month old puppy fell in love him
Your technician arrived on time and did an excellent job cleaning our carpet. I also like the fact no harsh chemicals were used.
Bernie did a great job very polite efficient enjoyed him and the floors are fantastic.
The gal was great who came by and cleaned the tile/ grout which looks awesome now!
I was disappointed with the results.I thought a bit more effort could have been put forth on the heavily traveled areas of the carpet. I like the process but when there are areas that are dirtier than others than put forth the extra effort and maybe additional cleaner to remove more of the dirt in those more traveled areas. I understand there are times when the carpet is just worn out but if extra effort and the service don't meet normal expectations then a repeat customer is not likely to occur.
there are areas that the carpet looks like it has waves in it. just disappointed in the results.
thank you
Name removed
the guy that came out, Harold, was so great! He did a fantastic job on our carpets and was very courteous.
Service is fantastic
Zerorez did a great job cleaning my carpets. J.D., The technician, took the time to make sure to work on "heavy traffic areas". And he gave me ideas of how to get the carpet softer and get rid of even more odor out of the carpets.
He also checked in with me several times to make sure I was happy with results. I woudl give them and A+ and recommend JD and Zerorez to anyone!
I have used other services and hands down Zerorez exceeded my expectations. I like the up front honest estimates, the communication on service, the professional techs. To top it off both my carpet and tile looked new, without the dirt showing back up upon drying. My carpet was not crunchy. I even took pictures as I was impressed at how good it came out.
Technician was prompt, informative and very efficient. Very pleased with performance and results.
Very pleased with tile and grout for the 1st time along with the usual bedroom carpet cleaning for the last several years. Would certainly recommend Zerorez. Each tech has done a nice job - this time it was Colton who provided the service.
Very convenient, great service and quality!
The first cleaning completed by Tate was done poorly and left an absolute mess. Frankly the floors were cleaner before. When the second crew came out on the same day, they too appeared surprised by how it was left. We were satisfied with the results the second time but were disappointed we committed more than half our day to this cleaning project.
Mop up water better so we can see the grout when dry
Awesome service and quality results!
Very courteous and professional. Noticeable difference in the carpet and tile after cleaning.
Tate was a great technician and cleaned/sealed all of the light tile in the house. He used natural products that lifted the dirt from the tile and grout. Tate even had to use some elbow grease for the tough stains in the kitchen area. He was careful to protect walls from the hoses used in the cleaning, and provided booties for members of the household to wear to protect the floors until they were completely dry. Very respectful and courteous! We will use them again! Great job! Check out the before, during and after pics...awesome!
Collagen is the only product of your I use. And its great.
They just use water and natural ingredients, no harsh chemicals.
It was absorbed quickly and was very efficiently done.
I've had good experiences with Zerorez--kind, efficient, hard-working technicians, no harsh chemicals used, and clean carpets!
Very speedy and efficient carpet cleaning with great results.
My service tech Brandon was on time and very efficient.
Clean, reliable, & repeatable

Ernie was masked and friendly through out the operation. He did an excellent job on the bedroom chair. I t had not been cleaned in years and looks brand new.
Our runners and area rugs look like new. We don't have to replace them now.
I would you zerorez again and again and recommend to my friends.