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based on 84622 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I think you guys did a real good job I appreciate you coming out every time I call you
The tile AND the grout are clean and the carpet is not crunching after it dries. The technician is knowledgeable and didn’t miss any detail. The Zerorez water is also great for cleaning all over the house - cleans appliances without streaks.
My tiles are looking brand new again!! I will chose zeroez any day!
Michael did a fabulous job, better than last time. I asked him to get the carpet as dry as possible,, and that is exactly what he did. Thank you, Michael!
Great professional service. They will be my go to cleaning company!
Your product doesn’t leave chemical in the carpet and it dries quicker
The guy was one time and even a little early .He did a good job on cleaning the carpet and tile .
I have wasted enough time with your company talk to your tech and your manager
Calcium white areas appeared in several places on the grout. We recommend the tech bring a product to remove those spots.
Julia the lady that did the quote very nice lady always on time and I Believe my quote was very fair very Professional
Also Aaron Schauer the tech I requested him after the first job he did now the 2nd time Does A GREAT job I’m not easily impressed but this young man does a very professional job also he is on time I have a very tight schedule so time is very important
In summary Julia and Aaron are highly rated by me top notch !!!
Colton was great to work with. He explained the steps along the way so I'd know what he was doing.I love the feel and the look of my beautiful clean carpet!
Great customer service and professional!
LOWER YOUR COST!
The representative who cleaned my floors did an excellent job and was very professional. Top notch service.
I like that my carpets are clean and not crunchy. Your staff has always been very nice as well.
They are thorough and go above and beyond for their customers. They cleaned 15+ year grout and left it lighter than we imagined.
Fast, Curtious, Job well done!
Fantastic job!
Your carpet techs are professional and clean. Love the special water so that the carpets dry quickly and are cleaner.
I've used Zerorez for carpet and furniture cleaning for several years and have always been satisfied. I also purchase the 5gal jug of "Empowered Water"cleaning fluid and use it almost exclusively for countertops, glass and stainless steel surfaces. It is amazing, especially on mirrors and glass.
My carpet looks the same I am use to having a different look and feel after previous cleanings , I have spoken to someone already about coming back out to our home but I feel it would be the same result.
Great, friendly technicians. Clean carpets WITHOUT soap that gets left in the carpet. Clean tile and grout that looks like new. The technicians wore covers on their shoes, cared about not leaving a mess and did a great job. Will never use anyone else!
Fast, through, and creates great results.
I have used ZeroRez for years but my most recent experience was not great. Technician arrived at my door without a mask. Didin't wear booties because he said he was going in an out a lot. Consequently I have spent time today wiping has dirty boot marks from my laminate floors. He didn't do one corner of my kitchen because my trash can was there. I forgot to move it. All he had to do was ask me to move it or simply move it himself. Overall, not a great experience.
I paid for industrial pet urine removal and in looking at my carpet with the black light it is all over the place still. The representative that came the last time before this guy, removed all of the signs of pet urine And was excellent. I want him to come out! I’m Very disappointed and feel cheated. I need someone to come out here again and do my living room correctly thoroughly immediately. Phone number removed
You do a very thorough job. I can not think of anything you should do differently. I am satisfied with the job.
Your service person, Louis, was very courteous, as well as informative. He did an excellent job of cleaning the carpet in my bedroom. Your products were excellent, and I now have an odor free, clean bedroom floor. Thanks.
The technicians that came to the house were super-friendly and kind. Very thorough and clear. Did really great work and communicated timelines, etc.
The men were courteous, they worked quickly, and did a great job. Our old carpets are far cleaner than I thought they could get.
Knowledgeable friendly tech