- Phone: (480) 507-2419
- Visit Website
based on 87583 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet always come out super clean and not crunchy!
I have used your company many times. We had a couple area with small dog urine so I paid an extra $150 to have those spots treated. Now instead of two small stain I have a larger area that it crusty and stiff. I am not happy. I would have preferred the stains. I would like to have someone come back out in an attempt to correct this. The representative did not provide me any disclosure about possible crusty carpet and the area that is crusty is twice the size of what the stain was. I’m not happy at all!
Tech was great. On time, courteous, and knowledgeable. Will definitely be contacting you for my tile floors when you have you next special.
I love the professionalism by each technician. I like that there is not a lot of dry time. I know that each clean is through.
Friendly service
Super clean carpets. Super nice polite service tech, super good guy. Polite, respectful, attentive, understanding. On time. Efficient and methodical. Phone call letting me know 15 minutes eta (I LOVE that!!). Good design for website on-line service request. Easy to use.
Profesional, punctual and very efficient.
The associate was very friendly and informative
Fast and efficient - on time
The carpeting looks wonderful and the crew did a great job. Will definitely use them again.
The tech was awesome! Great job!!
Our service tech Tim L was excellent. Both professional as meticulous. A real asset to your company! Great Job!
Your service tech
Great job! He was very friendly and informative.
Great service overall.
Great customer service responsive
Tim was very friendly and respectful. I appreciated conversation with him and will be requesting him again in the future!
Great product, superior customer service, no “bait and switch “ by technician, minimal downtime for restoring furniture to its location, no crunchy carpet, pleasant smelling.
Colton was excellent! Explained many things about spots for pet.❤️🐶
The cleaning was amazing, very detailed, and very professional. I will definitely call Zerorez again!
Very nice young man, Paul, and our carpets look great.
Well knowledged staff. Professional attitude and work ethic. My carpets were cleaned perfectly with little inconvenience to me. I am lucky to have found such a great resource. I will never ever again use any other type of carpet cleaning except zero razz.
Scheduling was easy. Service Tech was on time, friendly & work was of good quality. Thx
My technician was awesome, very friendly, professional, knowledgeable. He explained the cleaning process to me. He ensured I was aware of other service that would benefit me. He was very respectful of my home. I'm a satisfied customer and will use your service again. I would definitely have my service technician out again. Thanks!
Saw on-line presence and chose as local small business. Reasonable, specific pricing vice hidden fees for additional services, nit-noy pricing per square inch or feet when technician arrives.
Fast, friendly service.
Service was excellent and young man was very good and very polite. Will recommend zerorez anytime.
Name removed
Clean and simple
The guy was so nice and professional. The carpets looked great when he was done!
First off your worker was very nice; informative and respectful.Representing your company you couldn't do better my problem is with your equipment or process .the carpeting in our home is just a year old their are just two of us and on small dog. We were informed and aware of possible urine smells lingering in two small area but gambled on just a good cleaning and the possible odor was gone.we had the rugs cleaned about 11 am and they were still wet at 10 pm when we went to bed.The next day my wife smelled a little urn so she went over the one room again with her hoover rug shampooer and the water was filthy from the dirt it pulled ou so she redid the whole room the water looked like mud when done and the rug was dry in 4 hours.I feel you have a nice sales pitchfor deep clean and fast drying but but does not deliver on this false claim.the new way is not always the better way.My recommendation is if you want the dirt cleansed OUT of your rugs stick with what does it and always has.
Bill Last name removed