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based on 84617 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything my tile looks brand new and I am over the moon. Jared was the best and will request him next time.
The service was awesome Colton R was able to answer all my questions about flooring and services available. He explained the benefit of a protectant so I did it in my main room~ very professional and accommodating to pet transition from room to room during service.
My Tech was Brian who seemed friendly. He wanted to make sure to take a few moments to listen about any specific requests from me as a customer. I was pleased with his experience and expertise and I feel he did very well to clean our carpet. We had a few worn areas that appeared damaged but it seems that they look clean and revived. Thank you. I am very pleased with Brian and the technology.
On time. Friendly.
Technician was very professional
Carpets are cleaner than they have been in years. Very happy with ZERORES!!
Easy to book, showed on time, communication was terrific. Job well done!
Friendly people! No crunchy carpets!
Our carpets looks great and the price was reasonable!
Wonderful service each and every time.
I have been a client for many years, and continue to appreciate and am always satisfied with your services. Daniel did a good job, and the carpets really look wonderful. Thank you, and thank Daniel for explaining a couple of questions I had.
My rug is still soft. Trey was very nice and polite
Fast dry time, no “crunchy” feel.
My carpet was stained and it had some smelly spots but I guess I expected it to smell like it had been cleaned. It definitely looked better and I realize that some of the staining wouldn't come up. I just figured with the "bacteria" from my cat gone it would smell better. The tile was great, cleaned beautifully.
Very professional and knowledgeable
Carpet looks and feels brand new
They were on time. My tile looks brand new. Tray was very nice and worked hard
Competent service man carpet seems to have cleaned up pretty well.
Floors look and feel great
Professional competent love Zerorez. Carpets were full of dust as I live in AZ and they look refreshed and as beautiful as when installed several yrs ago.
Excellent results and professionalism
ZeroRez and our technician; Terry far surpassed our expectations when cleaning our tile and grout. Super happy we used their services.
Very efficient, food quality , friendly service, on time.
The service tech was prompt and very courteous. the two rooms we wanted cleaned were just a little over the 250 sq ft rule, so we purchased a four room package. Our carpet is old, so I wasn't sure how clean they would come. He did a very nice job with what he had to work with.
Results live up to your marking promises - actually exceed! Always friendly, professional technicians. Zack performed our most recent service, and he is an amazing young man and a great representative of your company. Thanks -
You are timely, efficient and effective, and all the service people we've seen have been extremely polite and nice.
Great service , easy to get scheduled via text
Showed up when they said they would
Technician was really nice and had a lot of carpet knowledge to share
Thank you
I was not happy at all with the results, the tile came out worst than what we started with. I understand the grout is very light but I thought it would at least clean up a bit. I got quoted one price and ended up being $200 more than what I got quoted. For the results I got I think I paid way to much. The Technician was very nice but I would not use this company again.
I liked the fact the technician was available earlier than my appointment and the process took about an hour. All areas cleaned look great. There were a couple spots on the wood floor around area rug that water needed to be wiped up and perhaps water that had dried up leaving smudges on the wood floor.

Great service at great prices.