Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84617 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 28, 2020 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Great service at great prices.

Report a concern   September 27, 2020 — Rated 10 out of 10 by Gaylee Smith Zerorez Phoenix
What do you like about our products and services?

Everything my tile looks brand new and I am over the moon. Jared was the best and will request him next time.

Report a concern   September 27, 2020 — Rated 10 out of 10 by Kendra Kim Zerorez Phoenix
What do you like about our products and services?

The service was awesome Colton R was able to answer all my questions about flooring and services available. He explained the benefit of a protectant so I did it in my main room~ very professional and accommodating to pet transition from room to room during service.

Report a concern   September 27, 2020 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

My Tech was Brian who seemed friendly. He wanted to make sure to take a few moments to listen about any specific requests from me as a customer. I was pleased with his experience and expertise and I feel he did very well to clean our carpet. We had a few worn areas that appeared damaged but it seems that they look clean and revived. Thank you. I am very pleased with Brian and the technology.

Report a concern   September 27, 2020 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

On time. Friendly.

Report a concern   September 27, 2020 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Technician was very professional

Report a concern   September 27, 2020 — Rated 10 out of 10 by Jill Roller Zerorez Phoenix
What do you like about our products and services?

Carpets are cleaner than they have been in years. Very happy with ZERORES!!

Report a concern   September 27, 2020 — Rated 10 out of 10 by Lori Cedarstrom Zerorez Phoenix
What do you like about our products and services?

Easy to book, showed on time, communication was terrific. Job well done!

Report a concern   September 27, 2020 — Rated 10 out of 10 by Dulce Rivera Zerorez Phoenix
What do you like about our products and services?

Friendly people! No crunchy carpets!

Report a concern   September 27, 2020 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

Our carpets looks great and the price was reasonable!

Report a concern   September 27, 2020 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Wonderful service each and every time.

Report a concern   September 27, 2020 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

I have been a client for many years, and continue to appreciate and am always satisfied with your services. Daniel did a good job, and the carpets really look wonderful. Thank you, and thank Daniel for explaining a couple of questions I had.

Report a concern   September 27, 2020 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

My rug is still soft. Trey was very nice and polite

Report a concern   September 27, 2020 — Rated 9 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Fast dry time, no “crunchy” feel.

Report a concern   September 27, 2020 — Rated 8 out of 10 by B.F. Zerorez Phoenix
What could we do to improve?

My carpet was stained and it had some smelly spots but I guess I expected it to smell like it had been cleaned. It definitely looked better and I realize that some of the staining wouldn't come up. I just figured with the "bacteria" from my cat gone it would smell better. The tile was great, cleaned beautifully.

Report a concern   September 27, 2020 — Rated 10 out of 10 by Daniel Wigg Zerorez Phoenix
What do you like about our products and services?

Very professional and knowledgeable

Report a concern   September 27, 2020 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Carpet looks and feels brand new

Report a concern   September 27, 2020 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

They were on time. My tile looks brand new. Tray was very nice and worked hard

Report a concern   September 27, 2020 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Competent service man carpet seems to have cleaned up pretty well.

Report a concern   September 27, 2020 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Floors look and feel great

Report a concern   September 27, 2020 — Rated 10 out of 10 by Connie Hjermstad Zerorez Phoenix
What do you like about our products and services?

Professional competent love Zerorez. Carpets were full of dust as I live in AZ and they look refreshed and as beautiful as when installed several yrs ago.

Report a concern   September 27, 2020 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Excellent results and professionalism

Report a concern   September 27, 2020 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

ZeroRez and our technician; Terry far surpassed our expectations when cleaning our tile and grout. Super happy we used their services.

Report a concern   September 27, 2020 — Rated 9 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Very efficient, food quality , friendly service, on time.

Report a concern   September 27, 2020 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

The service tech was prompt and very courteous. the two rooms we wanted cleaned were just a little over the 250 sq ft rule, so we purchased a four room package. Our carpet is old, so I wasn't sure how clean they would come. He did a very nice job with what he had to work with.

Report a concern   September 27, 2020 — Rated 10 out of 10 by L.A.R.C. Zerorez Phoenix
What do you like about our products and services?

Results live up to your marking promises - actually exceed! Always friendly, professional technicians. Zack performed our most recent service, and he is an amazing young man and a great representative of your company. Thanks -

Report a concern   September 27, 2020 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

You are timely, efficient and effective, and all the service people we've seen have been extremely polite and nice.

Report a concern   September 27, 2020 — Rated 10 out of 10 by Kelly Clair Zerorez Phoenix
What do you like about our products and services?

Great service , easy to get scheduled via text
Showed up when they said they would
Technician was really nice and had a lot of carpet knowledge to share
Thank you

Report a concern   September 27, 2020 — Rated 0 out of 10 by O.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was not happy at all with the results, the tile came out worst than what we started with. I understand the grout is very light but I thought it would at least clean up a bit. I got quoted one price and ended up being $200 more than what I got quoted. For the results I got I think I paid way to much. The Technician was very nice but I would not use this company again.

Report a concern   September 27, 2020 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

I liked the fact the technician was available earlier than my appointment and the process took about an hour. All areas cleaned look great. There were a couple spots on the wood floor around area rug that water needed to be wiped up and perhaps water that had dried up leaving smudges on the wood floor.


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