Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85921 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 20, 2020 — Rated 8 out of 10 by D.H. Zerorez Phoenix
What could we do to improve?

Professional service. Came at time specified. The carpet looks wonderful! Don't know how you can improve your service. We're happy.

Report a concern   November 20, 2020 — Rated 10 out of 10 by Erika Taylor Zerorez Phoenix
What do you like about our products and services?

No residue at all and carpets come out super clean and stay clean longer.

Report a concern   November 20, 2020 — Rated 0 out of 10 by L.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

carpets where really wet there was a rug that did not get cleaned. they wanted to charge more than was estimated. the last three times I had my house cleaned it was the same price 224.00 for the same area now 260 is what I was quoted. Not happy with your service at all!

Report a concern   November 20, 2020 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

On time! Very thorough.. very professional!

Report a concern   November 20, 2020 — Rated 10 out of 10 by Tracy Rizzo Zerorez Phoenix
What do you like about our products and services?

Very professional, floors turned out wonderful. Glad I added the shower cleaning - she did an excellent job.

Report a concern   November 19, 2020 — Rated 10 out of 10 by Taegen McGowan Zerorez Phoenix
What do you like about our products and services?

The gentleman that came were so kind and curious, very likable and approachable. I loved their explanation and options for cleaning particular pet problem areas too. The carpets came out amazing! And with no harsh chemicals which is what I want for my family and pets.

Report a concern   November 19, 2020 — Rated 10 out of 10 by L.O. Zerorez Phoenix
What do you like about our products and services?

Your service tech could not have been more polite, clean is his work and thorough. He is a great asset to your company.

Name removed

Report a concern   November 19, 2020 — Rated 7 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

I think your prices are really too high. I paid almost $400 for one hour of work.

Report a concern   November 19, 2020 — Rated 9 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Technician was friendly and efficient. The rugs and tile floors get so clean and look like new. I will call zerorez again in the future.

Report a concern   November 19, 2020 — Rated 10 out of 10 by Nancy Schinderle Zerorez Phoenix
What do you like about our products and services?

Tile floor looks really clean. Jeff did an efficient job. He was very polite. He was very thorough!

Report a concern   November 19, 2020 — Rated 10 out of 10 by andrew rae Zerorez Phoenix
What do you like about our products and services?

Always use ZR! First heard of you on the Johnjay and Rich show!

Report a concern   November 19, 2020 — Rated 10 out of 10 by Ron Przybhl Zerorez Phoenix
What do you like about our products and services?

One word . AMAZING!

Report a concern   November 19, 2020 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

My technician was Eric and he is a very good ambassador for Zerorez. He was very friendly, polite and diligent at getting the job done. He did a very good job for me.

Report a concern   November 19, 2020 — Rated 10 out of 10 by Mary Solano Zerorez Phoenix
What do you like about our products and services?

Arrived early, very thorough, did a great job!

Report a concern   November 19, 2020 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

The floors looked clean. The technician was professional.

Report a concern   November 19, 2020 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The young man that came to clean was extremely professional and pleasant. He did a great job and was very efficient! When Zerorez cleaned my carpet last time, I thought it was done well but this job was much better. My carpet was cleaner and it dried sooner. Great job!

Report a concern   November 19, 2020 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

The Technician was great.

Report a concern   November 19, 2020 — Rated 6 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Counted a room of mine which was covered with a throw rug as a room where in the past (we have used you tons) it was just added to my connecting room. Wouldn’t even clean that rug as part as an extra room. With being a returned customer time and time again I would think you would work with me.

Report a concern   November 19, 2020 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

Fast, thorough, courteous. Carpets look great

Report a concern   November 19, 2020 — Rated 4 out of 10 by C.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There's still a large stain on the living room carpet

Report a concern   November 19, 2020 — Rated 10 out of 10 by Cherrye Stankus Zerorez Phoenix
What do you like about our products and services?

The technician was here at the time given us. He was very nice and friendly.
He did a very good job. Can't remember my kitchen floor being so clean, it looks wonderful.
The carpet is also fantastic. It is very clean, looks brand new (it is about 20 years old)
I love the soft feeling under foot after it is all dry.

Highly recommend Zerorez, I will never use another carpet cleaning service!

Report a concern   November 19, 2020 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Great job

Report a concern   November 19, 2020 — Rated 10 out of 10 by Kelly Cole Zerorez Phoenix
What do you like about our products and services?

Great product. Technician was attentive and very thorough. Fantastic looking carpets after they were cleaned by Zerorez

Report a concern   November 19, 2020 — Rated 3 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Dog urine spot, previously not noticed by the technician, or I, visible after carpet dried and stinks.

Report a concern   November 19, 2020 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

The technicians are very pleasant and knowledgeable.

Report a concern   November 19, 2020 — Rated 10 out of 10 by Jenni Brenneman Zerorez Phoenix
What do you like about our products and services?

The technician was amazing!!! He went above and beyond even killing a scorpion for me! Employees like him are the reason companies get good reviews as repeat customers!!

Report a concern   November 19, 2020 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

Easy, on time, quality work.

Report a concern   November 19, 2020 — Rated 8 out of 10 by L.R. Zerorez Phoenix
What could we do to improve?

Not everything cleaned this trip

Report a concern   November 19, 2020 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

The cleaning went without a hitch. They arrived on time, actually early, and went right to work. The tile looks like new!

Report a concern   November 19, 2020 — Rated 9 out of 10 by G.T. Zerorez Phoenix
What do you like about our products and services?

My carpet dried nicely, I did very little walking on it after it was cleaned, and limited my
traffic. I left the ceiling fans run all night but on Low, to help it dry faster. It was perfect
when I got up today. I gave it a good Vacuum through the entire house.
I was very pleased with your service and will give you company's name to my friends.
Thank you to Luis for his great work.


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