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based on 85921 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
ZeroRez delivers what they advertise. And their technicians are on time, professional and polite.
Tim was excellent and went above and beyond
I have used other companies and my carpets get dirty very easily. My carpets are much better and stay cleaner longer when I use Zerorez.
No chemicals left behind.
Fast and easy from start to finish. Easy online scheduling, great customer service, and they fully explained the process. They even showed up early.
There was no string chemical smells, yet my carpet looks brand new!
Our technician was very good. Asked lots of questions and made sure we were satisfied before he left. Carpets look great today.
Will see how carpet progresses. Came out very well. My first experience with your company.
Our tech arrived early at the same time as the email saying that he was early. This was no problem, as I was ready, and appreciated him coming early.
He did an excellent job explaining the extras we needed due to pet stains.
He was super polite and knowledgable. He did an excellent job.
Service and quality
On time and very friendly and just great service and product
The tech was never nice and did a great job.
Tech took a very unsatisfactory attitude with the outcome of the floors. He kept on saying, "it's not perfect, but better than it was, as it had been neglected for a long time." I purchased the house "as is" and had not had the chance to clean grout before this. His comments were not comforting. He also bragged about everything he was doing and why. I didn't much care. I just wanted the job completed in a professional manner, with him being cautious not to damage my property. Not sure if I would call Zerorez back.
Helpful technician and zero chemical cleaning.
Always wonderful service. Very friendly. Carpet looks fabulous every time.
He did a really good job and explained everything that he was doing. Very good customer service. Will use your company again. Thank you
The service was excellent. Our carpets look better than ever.
Technician was prompt and knowledgable and did a great job. He communicated well so I knew what to expect.
I always appreciate the technicians and how knowledgeable they are and the care they take treating our floors. JD was superb, communicated thoroughly about what he was doing and anything we needed to know about the process, he was awesome and did an excellent job. You can tell he has an great work ethic and did his job superbly! Great work, great young man!
The technician, Herman Johnson, did a great job.
Quick and efficient!
Great service! Amazing results.
Customer service, satisfaction and Responsiveness
Friendly and conscientious service providers!
The quality of the cleaning is untouchable! My technician Josh was very professional snd went above and beyond for us.
Rachel, my technician, did a great job on my chairs. She was extremely careful and as friendly as could be.
Professional, meticulous, and timely!
job well done........NO complaints so far.
The speed pf the service. The product used was excellent. Thanks.
The tech was early! No waiting around for hours wondering if they were going to show. He was very friendly and efficient and did a great job!