Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85921 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 26, 2020 — Rated 9 out of 10 by Kelly Young Zerorez Phoenix
What do you like about our products and services?

Trey was a wonderful technician 😊 amazing customer service! You’re lucky to have him on your team!

Report a concern   November 26, 2020 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

JD did a great job, thorough in explaining processes and services. we were very happy with the results

Report a concern   November 26, 2020 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Awesome job! Couldn't believe how much dog hair there was! Guys were great! 5 stars!!!

Report a concern   November 26, 2020 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Zerorez was once again a great service. Had them clean on personal home this time around. Wether for business or personal, I highly recommend.

Report a concern   November 26, 2020 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Carpet is clean and tech arrived on time and worked quickly.

Report a concern   November 26, 2020 — Rated 6 out of 10 by K.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech was bothered by the fact that I asked for cleaning under sofa and dining room table, which I moved myself.
I understand your techs don’t move furniture as part of the job, but to move two pcs 2’ over didn’t seem unreasonable. Fortunately, I was able to manage myself, but I would have appreciated an offer with help from tech. He stood there and watched a senior struggle which cost him the tip I had planned to give him.
I was disappointed a couple stains (coffee) couldn’t be removed with your process.
Other than that, I feel the job was acceptable.

Report a concern   November 26, 2020 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Carpet feels Great !!! And No Up-Sell

Report a concern   November 26, 2020 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Thank you for taking care of my problem you guys did a great job for me. Thanks

Report a concern   November 26, 2020 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   November 26, 2020 — Rated 10 out of 10 by Janice Dillman Zerorez Phoenix
What do you like about our products and services?

Your service man did a wonderful job we sure appreciate his work it was great

Report a concern   November 26, 2020 — Rated 8 out of 10 by T.N. Zerorez Phoenix
What could we do to improve?

Really didn’t remove simple stains

Report a concern   November 26, 2020 — Rated 7 out of 10 by R.A. Zerorez Phoenix
What could we do to improve?

The carpets seem to be done very well however the tile and grout could have been better. Still stuff on the tile and grout that does come off of I scrub it.

Report a concern   November 26, 2020 — Rated 10 out of 10 by Bill D'apuzzo Zerorez Phoenix
What do you like about our products and services?

They came in a timely manner, a very personable and well mannered individual who did a great job.

Report a concern   November 26, 2020 — Rated 5 out of 10 by E.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Price was higher than I expected; wasn't happy about being told that my bedroom was two rooms instead of one; carpet did not seem very clean after job was done,

Report a concern   November 26, 2020 — Rated 10 out of 10 by Beth Dillon Zerorez Phoenix
What do you like about our products and services?

Prompt and courteous. Great job in cleaning my couch.

Report a concern   November 25, 2020 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

The young man (JD) was very thorough, polite & did a good job. Very pleased

Report a concern   November 25, 2020 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

We were once again very pleased with the work and the efficacy of the workers. David and his partner were terrific. They did a tremendous job even surpassing the previous ZEROREZ crew.

Report a concern   November 25, 2020 — Rated 10 out of 10 by Michelle Sarrett Zerorez Phoenix
What do you like about our products and services?

I alway use zerorez

Report a concern   November 25, 2020 — Rated 10 out of 10 by Rita Tantillo Zerorez Phoenix
What do you like about our products and services?

your technician was out standing! We had a smelly carpet wit many pet stains and she worked her butt off for us and our carpets smell like a summer breeze and look great. we could not be happier! Rachel was awesome and would give her five stars plus she's cute! we will definitely use Zero rez again!

Report a concern   November 25, 2020 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Great work as always in getting our carpets and couches sparkling clean!

Report a concern   November 25, 2020 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

Thank You for a GREAT JOB

Report a concern   November 25, 2020 — Rated 7 out of 10 by L.B. Zerorez Phoenix
What could we do to improve?

I think your pricing is high compared to ChemDry which has been half of what you charged me on my first round with you. The tech was nice. I just think you are overpriced and for that reason I'm out.

Report a concern   November 25, 2020 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

I use them every time I need my carpets cleaned. Very satisfied.

Report a concern   November 25, 2020 — Rated 9 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

I like the use of very little water. The techs are very professional.

Report a concern   November 25, 2020 — Rated 10 out of 10 by Darlene Wright Zerorez Phoenix
What do you like about our products and services?

I was very pleased the way my furniture and carpet turned out I'd recomment anyone to use you for having their carpeting and furniture cleaned, you were recommended by my Daughter who was also very pleased the way her carpeting turned out. The fella who did the work was very plesant

Report a concern   November 25, 2020 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

I have always had good service from Zerorez Phoenix. The Techs are very professional and knowledgeable.

Report a concern   November 25, 2020 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

I like that you don't use a lot of chemicals.

Report a concern   November 25, 2020 — Rated 10 out of 10 by Audrey Basham Zerorez Phoenix
What do you like about our products and services?

Consistently great and the workers are fantastic.

Report a concern   November 25, 2020 — Rated 10 out of 10 by Armando Martinez Zerorez Phoenix
What do you like about our products and services?

Great customer service, prompt, polite and did a very good job.

Report a concern   November 25, 2020 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Great customer service. Carpet is always clean and fresh after treatment.


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