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based on 87583 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was great. He was respectful of us working from home and worked around our work locations. Actually we hardly noticed him.
Could be because we have not had the grout cleaned in a while, but we thought the grout would look like new. It definitely was cleaner, but not like new.
The price is a lot higher than competitors. The carpets seem just as clean as with the competition. The tech was very friendly though
Our service person was Adrian and he was such a hard worker. Our tile floors turned out better than we could have imagined. The process of getting a quote over the phone was easy, and the final price was exactly what was quoted.
Customer Service and guarantee. The Service provider was very professional and knowledgeable.
I have a pet so I have the carpets cleaned and after cleaning there is usually a clean smell but this time the pet smell was still there. It actually just made it worse because it was a damp bad smell. I don't think it was the tech's fault. I think the previous tech's that came out used additional treatments. I've always told the tech's to do what they is best to get the carpets clean. I've always been very pleased, this last time just wasn't great.
Timely and efficient. Good service.
The technician always tries to get out spots and dirty areas and is successful. Their commercials do not lie
Great customer service! Clean and explained everything to me.
No chemicals, soft carpet
No chemicals, quick drying, and very good at getting extreme soil out
Superb service! Awesome job on my entire home!
Our carpet is 6-9 months old but we have pets so we had the biological treatment done. There are still a lot of areas that show up with a black light and an area that smells like urine. It’s been 24 hours since the cleaning. I’m disappointed after spending over $350 on cleaning a one bedroom condo. I was undecided between this company or one of the others that have been around longer. I feel like I made a mistake in choosing this company.
My technician was very knowledgeable and honest and through in explaining my concerns and options. Thanks so much.
Always very professional, quick, efficient, and reasonably priced 😃 I actually just recommended your services to my friend. She will be booking soon.
Thank you!
My tech was on time and explained the different treatments available
We have used your company for several years now. Colin, by far, has been the best tech, he used equipment we have never seen before and explained, in detail, the process. I can not believe the wear areas are so much cleaner than your previous techs and our kitchen grout looks brand new. When I book a cleaning again, I HAVE to have Colin again!!!!
Tile grout was cleaned and the results are mind blowing!! I love that zerorez does not use chemicals. Wouldn't choose any other company because of that.
Very professional; did a great job at a great price.
Very professional young man
Excellent clean and fresh carpets. The stairs could of been less wet. You need a more powerful water extractor for the stairs.
Easy to set up online. No hidden costs. Both people I spoke to were very professional and friendly.
He was on time. He was professional, personable and friendly. The carpet also got a good treatment.
We love Mytch! He’s incredibly careful and does a great job!!
Great service prompt, courteous and clean furniture.
Good clean and no harsh chemicals.
The service was great! There was a vehicle leak left, but Zerorez was quick to fix that. The only complaint I have is the smell that was left behind after the cleaning. It smelled like burnt plastic.
very professional and polite. Did a great job and explained what he was going to do
On time! Beautiful job! Love Zero Rez!
That there are no soaps or chemicals used in cleaning my carpet, just water. Carpets stay clean longer.
Everything went well and was perfect from calling ahead, arrival on time and friendly technician.Most importantly the cleaning is great and as advertised! Our carpet is 10 years old but in good condition but the cleaning makes it look new.Two difficult wear spots were even cleaned well. This is our second cleaning and we will continue to use Zerorez, as well as tell our neighbors.