Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84617 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 8, 2020 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

👍

Report a concern   October 8, 2020 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

great quality and customer service

Report a concern   October 8, 2020 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

It was fast and easy and my place smells and looks so much better!

Report a concern   October 8, 2020 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Reliable, quality work, communicative

Report a concern   October 8, 2020 — Rated 10 out of 10 by F.D. Zerorez Phoenix
What do you like about our products and services?

Our carpet looks and smells terrific. There were no surprises as each step of the cleaning process was explained, and there was no pressure to purchase additional products and / or services. The cleaning technician was prompt, professional and courteous. It was a great experience.

Report a concern   October 8, 2020 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Very great cleaning!!

Report a concern   October 8, 2020 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

They did a great job cleaning, friendly service, good prices.

Report a concern   October 7, 2020 — Rated 10 out of 10 by Anne Ross Zerorez Phoenix
What do you like about our products and services?

I thought this company was very easy to communicate with and were very customer friendly.
I needed them to return to check a couple minor things and they returned the same day! This is wonderful service! Thank you!

Report a concern   October 7, 2020 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Trevon takes pride in his work, gives attention to detail and thereby provides service that reflects well on his company.

Report a concern   October 7, 2020 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

I love everything!!

Report a concern   October 7, 2020 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Great job. Great price !!

Report a concern   October 7, 2020 — Rated 9 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

I like the water and the scrubber.

Report a concern   October 7, 2020 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

On time and did a good job

Report a concern   October 7, 2020 — Rated 10 out of 10 by Rita Brady Zerorez Phoenix
What do you like about our products and services?

ZeroRez is a great company for Cleaning your Floors. We had our Tile done this time and had about 1400 sq.ft of tile cleaned after 18 years of Arizona Dust. I wish I had taken a before and after because it was Beautiful when it was done. I wore a pair of white socks around the next day and they did not show dirt. Very happy, we have a Grandson that is crawling around a lot and wanted our floors to be clean for him. And us of course!! Very reasonable price for a lot of dirty grout and Jeff was here for about an hour. We are in Cave Creek on a golf course and it gets very dusty here! Thank you again Zerorez for keeping in touch from Reservation to Completion. The Result are Remarkable! Rita B. Cave Creek AZ

Report a concern   October 7, 2020 — Rated 0 out of 10 by E.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Come look at the job .and then you can see

Report a concern   October 7, 2020 — Rated 7 out of 10 by Y.V. Zerorez Phoenix
What could we do to improve?

The first time you came in the technician did AMAZING! This time the guy really rushed and he didn't even have that much to clean because he only had to do the traffic areas. On the floor he missed a lot of spots. My 65 year old father was bending down to clean the areas he didn't clean. I'm disappointed with this last service. :(

Report a concern   October 7, 2020 — Rated 10 out of 10 by Mark Olson Zerorez Phoenix
What do you like about our products and services?

Jeff was great! Very courteous and professional. We asked for an extra service and he happily complied and charged an acceptable amount. Thank you Jeff for your fine work.

Report a concern   October 7, 2020 — Rated 10 out of 10 by V.N. Zerorez Phoenix
What do you like about our products and services?

Carpet is so clean.

Report a concern   October 7, 2020 — Rated 10 out of 10 by Toni Candela Zerorez Phoenix
What do you like about our products and services?

Colton was great! We love him...he did both of our homes! :)

Report a concern   October 7, 2020 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Everything. It was great

Report a concern   October 7, 2020 — Rated 10 out of 10 by Connie English Zerorez Phoenix
What do you like about our products and services?

Excellent results, excellent service, thanks. Our house is only 3 years old and there are just two of us and one BIG dog. We live on a hillside in the desert north of Phoenix and there is a lot of dirt everywhere. My daughter has used your company for years so we called. The house is all tile floors, no carpet and the results were wonderful. Our service tech, J.D., (Jon Drew Calderon) was wonderful. He was personable, professional and efficient and did a great job. His personality and knowledge were impressive and he is a great employee example for your company. We will be repeat customers for sure, thanks. Tim & Connie Inglish, Phoenix Az.

Report a concern   October 7, 2020 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

Very professional guys coming to the house. Explained everything, asked if I had any questions. They did a great job, they were here on time. No complaints.

Report a concern   October 7, 2020 — Rated 10 out of 10 by Sherrie Corbett Zerorez Phoenix
What do you like about our products and services?

I liked the ability to set up my appointment by text. The customer service and communication was excellent. The technician was very knowledgeable and thorough in the cleaning.

Report a concern   October 7, 2020 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

Teck was very helpful gave us good tips, was fast, very polite. Did a really good job.

Report a concern   October 7, 2020 — Rated 10 out of 10 by M.N. Zerorez Phoenix
What do you like about our products and services?

Fast and Efficient!

Report a concern   October 7, 2020 — Rated 9 out of 10 by E.E. Zerorez Phoenix
What do you like about our products and services?

The feeling of my carpet afterward is nice and soft like it's supposed to be, not crunchy and residue laden.

Report a concern   October 7, 2020 — Rated 10 out of 10 by Natalie Mooney Zerorez Phoenix
What do you like about our products and services?

It was don timely. The associate was knowledgeable and was able to give me tips on caring for my tile in between cleanings .

Report a concern   October 7, 2020 — Rated 5 out of 10 by H.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The cleaning process was good, very nice friendly technician. The floor in the area where he worked was a mess. There was a white residue that required a couple of cleanings.

Report a concern   October 7, 2020 — Rated 10 out of 10 by A.E. Zerorez Phoenix
What do you like about our products and services?

On time, friendly and do a good job.

Report a concern   October 7, 2020 — Rated 0 out of 10 by B.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Hired your company to clean my tile. The tile itself was fine, I was looking for the grout to be cleaned. AFTER paying $200 for the cleaning and finding the grout looking the same as before, I was told the grout is just stained and nothing they can do about it. Your advertising states tile and grout cleaning. It doesn't state anything making excuses for not being able to get the job done. I wasted $200.


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