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based on 87584 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The doggy stains are gone. The carpet looks great ‼️👍🏽
The carpet turned out as adverised.
Knowledge about rugs and fiber content. On time. Efficient. Careful not to damage furnishings and walls.
I love how clean my carpets were when they left.
Our technician, Carlos, was knowledgeable as he answered our questions, efficient in his work, and a very pleasant person!
Your staff is always helpful. I will always use Zerorez
Was many hours before drying & a few of the pattern marks were hard to vacuum out.
Service person was on time, polite and cleaned up after he was done. Carpet looks good.
It’s always a great experience with zerorez! We love the service.
The tech was amazing! Polite and informative
The technician was very cordial and efficient. The house carpet looks great!
Love the service technicians who are top notch and knowledgable especially Paul!
Speed, quality of work, friendly and capable technician
Jesse was excellent. He provided great service and the carpet looked fantastic.
very professional and they do a great job!
Technician did a great job!
Thanks!!
Tech was great and very friendly!
My floors look gorgeous! Like they are new again.
Service was great! The only reason it wasn't a 10 is because of the quoting done via the website. I ended up paying much more than anticipated because the quote was not accurate.
Every employee that I spoke with was very friendly and efficient. You followed through with reminder calls and texts. The service guy (Sean/Shawn) was very friendly and thorough. Our carpeting looked amazing after it was cleaned. The pricing is very fair.
The Zerorez member was polite and very informative. My disappointment came hours after the cleaning, we notice wall damage in various areas along the stairs. I believe this was cause by the equipment.
Nothing major just enough to be noticed and required some minor repair.
We paid $750 to get two rooms cleaned, including the special cleaning stuff for animal pee. The smell was still there so they came out again but the smell is still there even after a second treatment.
Abe was very professional and helpful. He made me feel like he really cared about my home and what was needed.
He didn't try to sell me a bunch of stuff that was needed
Technician was very professional and did a great job!
The service was great the tech was friendly came in looked around and went to work, the floors looked as they did when I moved into the house.
Carpet feels like it has Chemical/ Residue on it (stiff )
Good service and good job.
Great all around service! Loved the texting feature so I could easily modify my appointment and requests. The gentleman that came to clean my floors was professional and informative. Will definitely use Zerorez again!
the person who came to my house was very clumsy with his equipment,he left scuff marks on my base boards in my bed room ,they r painted the same color as the walls & since that was done 5 yrs. ago i don't have any paint to match & repair it . he did not where anything on his shoes so he left foot prints all over the floor in the living room & kitchen. so i had to re mop & wax the floors. i have laminate flooring & foot prints show. his big hose was scuffing up the corners of the walls.
so i will not be useing u again.
The process works, the carpets are clean and feel great, and the technician was friendly and professional and really worked hard to get our carpets very clean!