Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84617 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2020 — Rated 0 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your prices were the highest of all the companies and i don't feel that you got the pet smell out of the carpet.
Dean

Report a concern   October 9, 2020 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

No residue!

Report a concern   October 9, 2020 — Rated 0 out of 10 by T.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I’d like to speak to a supervisor, or team member with management status, or the owner of this company. For years I have used ZeroRez for Both my commercial and residential properties and this recent service could very well be my last. Others will hear why...and so should you.

Report a concern   October 9, 2020 — Rated 10 out of 10 by Stephany Garza Zerorez Phoenix
What do you like about our products and services?

The quality of service and the outcome in tile cleanliness was remarkable.

Report a concern   October 9, 2020 — Rated 10 out of 10 by V.C.M. Zerorez Phoenix
What do you like about our products and services?

Communication was helpful
Robert was my tech and did a fantastic job and kind and courteous

Report a concern   October 9, 2020 — Rated 10 out of 10 by Ellen Fine Zerorez Phoenix
What do you like about our products and services?

We are very pleased with Zerorez carpet cleaning, this is the second time we have used them to make our carpet look brand new.

Report a concern   October 9, 2020 — Rated 10 out of 10 by Rebecca Gardner Zerorez Phoenix
What do you like about our products and services?

Service was friendly and fantastic!

Report a concern   October 8, 2020 — Rated 10 out of 10 by N.J. Zerorez Phoenix
What do you like about our products and services?

Great job and very professional.

Report a concern   October 8, 2020 — Rated 10 out of 10 by Alan Duea Zerorez Phoenix
What do you like about our products and services?

On time. Did a great job. Very kind and helpful. Will us you again.

Report a concern   October 8, 2020 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

It was quick and easy

Report a concern   October 8, 2020 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

They were efficient & professional and did a great job.

Report a concern   October 8, 2020 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Technicians did a good job & the price was reasonable

Report a concern   October 8, 2020 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

My grout looks fantastic! The technician was kind and helpful.

Report a concern   October 8, 2020 — Rated 10 out of 10 by Rebecca Brooks Zerorez Phoenix
What do you like about our products and services?

We have hired other companies to clean our tile and grout in the past. We
Were considering replacing the tile however when Zero Rez cleaned the tile, it looked new again. They saved us $$$$$ and we are keeping our tile.

Report a concern   October 8, 2020 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

Good job.

Report a concern   October 8, 2020 — Rated 10 out of 10 by Sandy Payne Zerorez Phoenix
What do you like about our products and services?

Technicians are knowledgeable and friendly.

Report a concern   October 8, 2020 — Rated 10 out of 10 by Judith Sweinhagen Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and did a great job! He arrived within the time frame, and got all the rugs (we only have area rugs, except for one walk in closet) done in a timely manner. We've used Zerorez for years and will continue to do so.

Report a concern   October 8, 2020 — Rated 10 out of 10 by D.H.R. Zerorez Phoenix
What do you like about our products and services?

Super clean carpets it feels great to walk on and no pet odor!!!!

Report a concern   October 8, 2020 — Rated 10 out of 10 by Addi Chavez Zerorez Phoenix
What do you like about our products and services?

My tech went above and beyond when it came to cleaning our carpets! Now I don’t need to replace the carpets, saving me a lot of money!

Report a concern   October 8, 2020 — Rated 7 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

The carpet was very wet after cleaning and is still not 100% dry. We have a fan blowing across the carpet. Our previous cleaner was always able to remove stains - even coffee.

I am very reluctant to use your company in the future.

Report a concern   October 8, 2020 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Best carpet cleaning ever.

Report a concern   October 8, 2020 — Rated 9 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

friendly and efficient.

Report a concern   October 8, 2020 — Rated 5 out of 10 by R.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

First off, the guy that did the service for house was great.

The problem was that my sons bedroom did not come out so good with just the power water you use. A week later we had Coit come out and they brought his carpet back to almost new (the carpet in our house is less the 3 years old). The tile came out amazing with Zerorez and so did the other two carpeted bedrooms that did not have much traffic or spillage. I would recommend your company to someone who has dirty tile or carpet that is not too soiled. That is why I gave a 5 rating.

Report a concern   October 8, 2020 — Rated 0 out of 10 by B.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Had tile cleaned in two bathroos. Did not mean well along baseboard and stool. Had puddles in several areas.

Report a concern   October 8, 2020 — Rated 10 out of 10 by David Bryson Zerorez Phoenix
What do you like about our products and services?

Joe did a terrific job! He explained the process thoroughly and he made are flooring look great again!

Report a concern   October 8, 2020 — Rated 5 out of 10 by S.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My tile looks great, however I wasn't pleased with my carpet. The carpet cleaning left a HORRIBLE mildew smell for days after the cleaning. Not too pleased about that.

Report a concern   October 8, 2020 — Rated 5 out of 10 by L.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I've used Zerorez in the past and my carpets were left very clean and soft. This appointment was disappointing. The carpet is clean but some areas feel crunchy underneath my feet.

Report a concern   October 8, 2020 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous, thorough.

Report a concern   October 8, 2020 — Rated 10 out of 10 by Connie Bibb Zerorez Phoenix
What do you like about our products and services?

Courtesy employees, no chemicals used

Report a concern   October 8, 2020 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Clean, professional


Privacy Policy