Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84616 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 11, 2020 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

Good techs and good work

Report a concern   October 11, 2020 — Rated 10 out of 10 by T.B.D. Zerorez Phoenix
What do you like about our products and services?

Excellent customer service with amazing results on my tile and grout.

Report a concern   October 11, 2020 — Rated 10 out of 10 by Heather Soncini Zerorez Phoenix
What do you like about our products and services?

Good job. Quick and easy.

Report a concern   October 11, 2020 — Rated 10 out of 10 by Doug Kirwan Zerorez Phoenix
What do you like about our products and services?

Environmentally friendly.

Report a concern   October 11, 2020 — Rated 10 out of 10 by Allison Lubenow Zerorez Phoenix
What do you like about our products and services?

Joshua was excellent; friendly, informative and did an excellent job on our carpet. It looks great!

Report a concern   October 11, 2020 — Rated 5 out of 10 by A.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech was professional and nice
Our carpets were not easy due to age but now our carpets have blotches everywhere and looks worse than before. One room was great the other horrible. Did not get to see results until carpet was dried. I’m hoping we can get a tech back to rework the problem zones. Please let me know. Thank you

Report a concern   October 11, 2020 — Rated 10 out of 10 by Paul Surra Zerorez Phoenix
What do you like about our products and services?

What do I like about your products & services? They get my carpets clean in a fairly short period of time. That's all that really matters, right?

Report a concern   October 11, 2020 — Rated 9 out of 10 by Linda Cunningham Zerorez Phoenix
What do you like about our products and services?

Nicely done and quickly. Got almost everything very clean.

Report a concern   October 11, 2020 — Rated 10 out of 10 by J.S.M. Zerorez Phoenix
What do you like about our products and services?

Good work by good people, Kiernan and Tim.

Report a concern   October 11, 2020 — Rated 10 out of 10 by C.Z. Zerorez Phoenix
What do you like about our products and services?

My carpets look fabulous.

Report a concern   October 11, 2020 — Rated 10 out of 10 by Jessica Smith Zerorez Phoenix
What do you like about our products and services?

Great on our tile and carpet. Techs were nice and professional

Report a concern   October 11, 2020 — Rated 0 out of 10 by C.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I just discovered that $1,200 cash is missing from my desk drawer. I placed it in the front of my drawer Friday morning. I opened the drawer a few minutes ago and the cash is gone. Your technician is the only person who has been in my home. If the cash is not returned I will file a police report.

Report a concern   October 10, 2020 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

The employee was very courteous when he came to clean our carpets. He did a very god job and we were very hapy with the job! I would certainly recommend Zerorex to my friends and family!

Report a concern   October 10, 2020 — Rated 10 out of 10 by Linda Hoffman Zerorez Phoenix
What do you like about our products and services?

On time and did a very good job

Report a concern   October 10, 2020 — Rated 10 out of 10 by H.G. Zerorez Phoenix
What do you like about our products and services?

Always happy with how our carpet looks afterwards!

Report a concern   October 10, 2020 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Just a Great job - got stains out that I thought could never come out.

The technician was skilled and very engaging..

Report a concern   October 10, 2020 — Rated 10 out of 10 by Deanna Rish Zerorez Phoenix
What do you like about our products and services?

Everything. Love their technicians.

Report a concern   October 10, 2020 — Rated 9 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

We liked his demeanor of mask and taking time but he didn't do as good of job as he did last time. There were streaks in the carpet and it just wasn't as clean..

Report a concern   October 10, 2020 — Rated 10 out of 10 by Patti Graetz Zerorez Phoenix
What do you like about our products and services?

The technician, Terry, was very informative and explained everything. He was efficient and made sure everything was perfect.

Report a concern   October 10, 2020 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Very detailed explanation of services. Carpet looks great!

Report a concern   October 10, 2020 — Rated 8 out of 10 by M.H. Zerorez Phoenix
What could we do to improve?

The pet cleaner is very expensive. I know I needed it, but I ended up spending a lot more money than I expected.

Report a concern   October 10, 2020 — Rated 10 out of 10 by Bea Mitchell Zerorez Phoenix
What do you like about our products and services?

On time, worked with our schedule, great technician, good product, good results, and fairly priced.

Report a concern   October 10, 2020 — Rated 10 out of 10 by Cory Williams Zerorez Phoenix
What do you like about our products and services?

Quick and efficient. And best of all, Carpet looks great . It did take much longer to dry than the technician said

Report a concern   October 10, 2020 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

Always get the carpet so clean!!!

Report a concern   October 10, 2020 — Rated 10 out of 10 by Jennifer Fox Zerorez Phoenix
What do you like about our products and services?

Friendly staff, and carpet stains come out and carpet feels soft and clean afterwards.

Report a concern   October 10, 2020 — Rated 8 out of 10 by B.L. Zerorez Phoenix
What could we do to improve?

I had my tile cleaned with your service. I feel like more time should have been spent going over the grout line instead of just passing over it With the tile

Report a concern   October 10, 2020 — Rated 10 out of 10 by Dusty Hanson Zerorez Phoenix
What do you like about our products and services?

Zerorez was perfect for me and my family. They helped me choose the right cleaning plan and this is the cleanest the carpets ever looked. They also were fast, I could not believe they were finished and the end results were spectacular. We will be using Zerorez again.

Report a concern   October 10, 2020 — Rated 8 out of 10 by T.H. Zerorez Phoenix
What could we do to improve?

Can you just let me know exactly what type of chemical or not chemicals that you use on the carpet and how long the carpet should remain clean

Report a concern   October 10, 2020 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

I know when Dave leaves our carpet will be clean and still soft and pliable. No chemicals and odors left behind, either. This is the first time I tried the tile cleaning with Zerorez and was very happy with the results especially with the very reasonable price.

Report a concern   October 10, 2020 — Rated 10 out of 10 by Gina Hills Zerorez Phoenix
What do you like about our products and services?

You do an excellent job and have friendly staff.


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