Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85329 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 30, 2020 — Rated 10 out of 10 by N.V. Zerorez Phoenix
What do you like about our products and services?

Dear Zerorez! You do very professional work and are , very clean and efficient, in doing all of your cleaning and work! You explained and answered lall my questions! Your tech man, cleaned my couch and it looks like new! Your cleaning tech man, was so friendly and knowledgeable and ready to do, as I ask, and in going out of his way to do a great cleaning job! I loved my bedroom carpets and he cleaned my couch to perfection! I am leaving the company’s name as a reference to use, for the new owners of our house, when we move soon. Thank you Zerorez!y

Mrs. Name removed

Report a concern   December 30, 2020 — Rated 8 out of 10 by G.H. Zerorez Phoenix
What could we do to improve?

When I asked about the "we don't move furniture" line, I asked " you don't move a coffee table from side to side to clean under it?" He said that if the wooden legs sit on the wet carpet it might stain the wood and/or the carpet. I said "don't you have styrofoam blocks you can set the furniture on?" He said yes, if you'd like us to do that, we can do it. That is not a service I should have to ask about. That should be an automatic I've-got-them-in-my-hands service. I found that petty. You are the first company I've ever had to ask to do that.

Otherwise the gentlemen were very professional, worked well as a team, and were done in about 45 min. They gave me booties to wear until my carpets dried. My carpet looks good and I'm pleased with the results.

Report a concern   December 30, 2020 — Rated 9 out of 10 by J.Y. Zerorez Phoenix
What do you like about our products and services?

I like that there aren't any chemicals used to clean carpets and rugs. Fairly easy to schedule.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Christina Gratzer Zerorez Phoenix
What do you like about our products and services?

My carpets look GREAT and are soft to walk on...no crunchy feeling! The representative that came to my house was very polite and professional. He went over exactly what he was going to do before he started. When he was done he even mopped my newly installed tile floor! I highly recommend ZeroRez!

Report a concern   December 30, 2020 — Rated 10 out of 10 by W.H. Zerorez Phoenix
What do you like about our products and services?

The technicians that cleaned our carpet and chairs did a good job. They were professional, careful with our furniture. We are happy with Zerorez service.

Report a concern   December 30, 2020 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Couldn't be more pleased. Tech(truck said Ren: forget what he stated when he arrived) was great! Really took his time and got the all the nooks and crannies. Verbally covered everything and all my options. And even went over bill at time of payment. Be sure you keep this employee!
As advertised: No crunchy carpet. No icky smell. New to me home is really starting to feel like mine! :)

Report a concern   December 30, 2020 — Rated 10 out of 10 by Edmond Bilodeau Zerorez Phoenix
What do you like about our products and services?

Daniel was great! He was friendly and very professional. He did a good job. I will request for him to do my next carpet cleaning job.

Report a concern   December 30, 2020 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

I love the speedy and through service. My carpets look brand new after each service

Report a concern   December 30, 2020 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

The cleaning technician was awesome. He went above and beyond to remove a pesky stain. He worked quickly and efficiently. Very nice and cordial man. Great first experience.

Report a concern   December 30, 2020 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

I like the fact that you don't use chemicals.
You do a very thorough and professional job.
The Zerorez person was friendly and careful.

Report a concern   December 30, 2020 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Knowledgeable and courteous employee

Report a concern   December 30, 2020 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Quick and a great job!

Report a concern   December 30, 2020 — Rated 9 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Generally great although today we can see a couple of spots that didn’t get treated well

Report a concern   December 30, 2020 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

We have worked with Zerorez many times. The technicians always provide professional cleaning service.

Our most recent service appointment as no different. The technician called ahead and arrived exactly at the promised appointment time. The scope of work was discussed and the carpet was cleaned to new condition.

Report a concern   December 30, 2020 — Rated 9 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

Great job but a little pricey.

Report a concern   December 30, 2020 — Rated 9 out of 10 by Sharon Hain Zerorez Phoenix
What do you like about our products and services?

Ability to schedule online and receive updates.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Kelly Pritts Zerorez Phoenix
What do you like about our products and services?

Very professional and great service!

Report a concern   December 30, 2020 — Rated 3 out of 10 by D.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I tried calling you guys several times and I actually did he call back scenario and received no call back. Carpet was great but the sofa which cost $230 really did not look any different. Someone can call me at Phone number removed.

Report a concern   December 30, 2020 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

No chemicals are used. The cleaning is done quickly & the carpet dries in no time.

Report a concern   December 30, 2020 — Rated 10 out of 10 by Robin Whipple Zerorez Phoenix
What do you like about our products and services?

We love the service already, but the young man, JD made it even better! He is definitely a huge asset to your company! He was prifessional, detailed & efficient! Thank you!

Report a concern   December 30, 2020 — Rated 4 out of 10 by J.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

One of the master bedroom carpets at the entry still has dirt marks. Can someone come back to clean this area again?

Thank you
Name removed
Phone number removed

Report a concern   December 30, 2020 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez for years because I receive great service and a job well done!

Report a concern   December 29, 2020 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Arrived right on time and did a super job.

Report a concern   December 29, 2020 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The technician was very knowledgeable and did an excellent job with my carpet and with the tile. I will definitely use Zeroez again and would recommend it to anyone

Report a concern   December 29, 2020 — Rated 10 out of 10 by H.S. Zerorez Phoenix
What do you like about our products and services?

Non chemical

Report a concern   December 29, 2020 — Rated 10 out of 10 by Ashley Kendall Zerorez Phoenix
What do you like about our products and services?

Zerorez was fantastic. The technician, Mike was friendly and arrived on time. He did a great job of removing stains. We had two rooms cleaned, it took just under an hour and afterward they looked and smelled fantastic. The price was reasinable and it was easy to boom our apointment.

Report a concern   December 29, 2020 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Professional job and excellent results

Report a concern   December 29, 2020 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

On time, did a great job. Easy to schedule.

Report a concern   December 29, 2020 — Rated 10 out of 10 by Randi Becker Zerorez Phoenix
What do you like about our products and services?

The tech was very knowledgeable and helpful. My floors look great.

Report a concern   December 29, 2020 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

great service at reasonable prices


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