Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84612 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 29, 2020 — Rated 9 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Friendly, he explained everything he was going to do . Did a great job on carpet and tile .

Report a concern   November 29, 2020 — Rated 10 out of 10 by Joe Gardener Zerorez Phoenix
What do you like about our products and services?

No chemicals feels clean

Report a concern   November 29, 2020 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

You were on time, friendly, and did a great job. I was not surprised by the cost because the quote was correct. Plus my couches look great.

Report a concern   November 28, 2020 — Rated 9 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Courteous tech, good communication, on time and great service!!

Report a concern   November 28, 2020 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Technician was very informative - explained the entire cleaning process and was super friendly!
Carpets looked great after they completely dried-looked brand new! Will definitely use Zerorez again!

Report a concern   November 28, 2020 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Quick, kind, clean carpet.

Report a concern   November 28, 2020 — Rated 10 out of 10 by Debbie Reichow Zerorez Phoenix
What do you like about our products and services?

Great carpet cleaning! Professional staff! Brendon was courteous, practiced "safety measures", professional, and hard working! Thank you!

Report a concern   November 28, 2020 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Very punctual and professional.

Report a concern   November 28, 2020 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   November 28, 2020 — Rated 10 out of 10 by E.F. Zerorez Phoenix
What do you like about our products and services?

Very professional. Rachel did an excellent job and went over stubborn areas as requested.
Carpets look great.

Report a concern   November 28, 2020 — Rated 10 out of 10 by Sheryl Ancona Zerorez Phoenix
What do you like about our products and services?

Your tech was friendly and informative. He went out of his way to be sure I was satisfied with his carpet cleaning service. I highly recommend .

Report a concern   November 28, 2020 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Very nice technician!

Report a concern   November 28, 2020 — Rated 10 out of 10 by Linda Reed Zerorez Phoenix
What do you like about our products and services?

Cleaned up our old dirty tile nicely! Like your power water. Josh George was very nice and well informed and did a terrific job cleaning our carpet and tile

Report a concern   November 28, 2020 — Rated 10 out of 10 by Denise Boyle Zerorez Phoenix
What do you like about our products and services?

Was able to get a quick appt and the tech did a fantastic job.

Report a concern   November 28, 2020 — Rated 10 out of 10 by Debra Fountain-Ellis Zerorez Phoenix
What do you like about our products and services?

The citrusy solution used for cleaning is wonderful. I also love the pretreatment. Joe was able to remove some spots that I didn’t think would ever come out!

Report a concern   November 28, 2020 — Rated 10 out of 10 by Victoria Plesa Zerorez Phoenix
What do you like about our products and services?

After having carpets cleaned for decades, Zerorez is the only company that leaves our carpets soap free. Our carpets stay cleaner much longer because there isn't soap left behind. Also we love using the empowered water for cleaning our counter tops and windows. It is streak free and also has no scent.

Report a concern   November 28, 2020 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

I've used Zerorez several times now, always satisfied, polite associates, Jordan Hamilton was my last service provider, did an excellent job.

Report a concern   November 28, 2020 — Rated 0 out of 10 by E.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Very disappointed .. carpet and some tile just not clean at all .. David is a very nice guy - arrived on time and did the work .. but when dry, the carpet still looked dirty ! It looked like it had never been cleaned. I have never written a bad or negative review, but this experience was just not good.

Report a concern   November 28, 2020 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Professional, prompt, great service and cleaning.

Report a concern   November 28, 2020 — Rated 10 out of 10 by P.Z. Zerorez Phoenix
What do you like about our products and services?

They do a great job

Report a concern   November 28, 2020 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

The service person was prompt, professional, skilled, and personable. The service was easy to schedule online, and I really liked seeing the pricing before committing. I was also able to ask a question online and received a prompt and helpful reply via text. I only used the tile service, but the process eliminated years of ground-in grime. It left the tile, fresh out of the box, clean. It could not alleviate all grout stains because my grout was, apparently, never sealed.

Report a concern   November 28, 2020 — Rated 5 out of 10 by L.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your service guy was amazing, very hard working but I specifically requested service for a cat urine smell. I spent money on 5 gallons of an enzyme that i was hoping would actually do somthing. My carpets are old and its my fault for owning a cat but i could have saved rhe additional 300 on the enzyme since it didnt do anything. I guess i was just hoping for a miracle and i was disappointed.

Report a concern   November 27, 2020 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

They do a great job!

Report a concern   November 27, 2020 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Carpets always look great and stay looking nice for a while longer than most other carpet cleaning companies.

Report a concern   November 27, 2020 — Rated 10 out of 10 by Dona Dolezal Zerorez Phoenix
What do you like about our products and services?

This was the first time we used Zerorez. We were really impressed with the professional service and the price. They explained the process and did a fabulous job. Definitely would recommend them to everyone.

Report a concern   November 27, 2020 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Reps were professional and I like that you do not use harmful chemicals.

Report a concern   November 27, 2020 — Rated 10 out of 10 by N.J. Zerorez Phoenix
What do you like about our products and services?

I like the product - it is easy to use and does a good job. The people who come to do a cleaning have always been polite and efficient.

They should not ask to use your bathroom though.....

Report a concern   November 27, 2020 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

Was pleased with the job Eric did cleaning my bedroom carpet. He was professional, caring and took the time to explain his process.

Report a concern   November 27, 2020 — Rated 2 out of 10 by M.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician left the key in the front door lock (on the outside!) and the side door wide open. I had asked him to please lock up and put the key in the lockbox and he said no problem. Owner went to the house the next day and found the home left in this condition and was very upset. I was shocked as I’ve used your company several times for clients.

Report a concern   November 26, 2020 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Efficient and friendly...great results and affordable


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