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based on 85328 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick reliable well done.
Everything! This is the first time we hired Zerorez and we were very impressed. First of all they were early (which was great!). The technician that came out, Jeremy, was very professional and kind. He told me everything that he was going to be doing and about the product. He even killed a spider for me... thanks, Jeremy! Our carpets look brand new and we would recommend them to everyone!
First time user. Heard great things about no crunch results and our experience exceeded expectations! Loved the carpet cleaning process including removal of bio from our greyhound dogs accidents and the tile cleaning including the scrubber equipment was outstanding. Personnel were absolutely dedicated to Zerorez and have best in class customer service skills. JD, Evan and John presented a great team Zerorez front and I will request them next year in 2021! I also need to explore just all Zerorez can do for me beyond carpet and tile.
Great Tech! He was in formative as well as very personable. Did a fantastic job on my carpets.
Your reps are always great. I was disappointed that he ran out of stain cleaner. This was the entire reason I ordered your service.
Always professional and do a great job
Value, quality and consistency of services have been too notch!
On time, efficient, professional and quality work.
I was very pleased when Jeff was able to help me wien I found more services were needed than just a carpet cleaning. Jeff was very accomodating and did an exxcellant job on everything. If possible, I would like to request Jeff to be the one to do the job next time I need Zerorez. Thank you for the opportunity to commend Jeff for aBIG DIRTY job well done. I am delighted. Thank you.
Loretta Glenn
The service technician was very respectful of our home and he did a wonderful job. I will highly recommend your company.
The consistent quality experience from start to finish.
Rob does a great job to restore our carpets and upholstery back to looking like new. He has a great attitude and knows his stuff. It's great to start the new year all clean!
Our technician, Wes, was very polite, knowledgeable, and thorough with his cleaning processes.
He verified what he was to do and showed the results to me as he was cleaning. (He cleaned chairs, carpet and tile in our home)
We are very pleased with his service and the results.
Efficient and effective.
Best clean job on a very soiled white carpet. Yes it’s the BEST!!
staff is very professional, thorough and courteous...
The product was priced well and the process was very easy. Great service as well. Thanks.
My tech was awesome, did a great job. Great personality, highly recommend my service technician.
Thanks
The carpets dried quickly which is great for my allergies and our tech was very kind and professional
Your products do what you say there going to do the sevice your customer service reps provide as well as your technician is awesome
Polite
Courteous
Helpful
Courteous and efficient technician (Adrian). Great cleaning job.
Reliable, quality work, professional employees
Still waiting for my carpet to dry. It has been 24 hrs.
Always great service! My eight year old carpet looks like new, and it’s because I use Zerorez
right from the start. The service trip this time was great and will call you again in six months.
Thanks!
Excellent customer service - easy to reach, very pleasant staff, rapid follow-through, thorough carpet cleaning, and prompt at appointment time.
Your employee Paul was outstanding. He was patient and explained the process. He was knowledgeable and my carpets look amazing.
I felt that our technician was very polite and professional and he did a great job explaining everything.
Carpet looks clean and fresh. Dries quickly.
Dear Zerorez! You do very professional work and are , very clean and efficient, in doing all of your cleaning and work! You explained and answered lall my questions! Your tech man, cleaned my couch and it looks like new! Your cleaning tech man, was so friendly and knowledgeable and ready to do, as I ask, and in going out of his way to do a great cleaning job! I loved my bedroom carpets and he cleaned my couch to perfection! I am leaving the company’s name as a reference to use, for the new owners of our house, when we move soon. Thank you Zerorez!y
Mrs. Name removed
Terrell Braddy did a phenomenal job! My daughter’s room was disgusting and I thought for sure I’d be paying for new carpet since I was renting and this was a move out cleaning. I’m impressed by the clean! Thank you Zerorez!