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based on 85329 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, very knowledgeable, amazing customer service!
I love that my carpets were cleaned without chemicals. I was able to schedule an online which was super convenient and got an accurate price quote. The service was quick and efficient. And the customer service was great! Also pricing is totally fair.
Efficient and good results
My carpets always look amazing! Even when I was ready to just rip them out, ZeroRez made them look like new!
Area rug was too wet after cleaning. Sat outside in the sun several hours and was still damp. Brought it inside and we had to run fans all night to get the rug to dry.
Excellent carpet cleaning
Employee very knowledgeable and kind. Answered all our questions
Loved that I could book it online. I received a call they could arrive earlier than planned which worked out great. Matthew M. was super nice and explained to me why I was struggling getting the dirt and hair out. Then he gave me some options to keep my babies room protected. He was quick to get the job done and it looks great! No more random junk popping up from the carpet. We already made plans to get the rest of our rooms done as soon as we can. Thanks Matthew M.
Good and fast service
No chemicals, soaps, residues, and premature dirting of carpet. Very friendly, likeable, and trust worthy technician. He did a great job!
Quick, easy, no harmful chemicals that will make my dogs sick! Thank you!
Service was fast and they did a great job
Nice job!
The carpets are still dirty. We bought a shark vacuum from Costco and it picked up soo much debris. We would like a refund or a re do.
Great technician and impressed with effectiveness of getting dirt out and everything drying quickly. Also, glad not to have harsh chemicals in the home.
Excellent service. Polite, courteous ,informative. neat. I really was amazing at how clean the grout came up.
Many Thanks, Name removed
My carpets always look like new after they are cleaned,the young man that did ours was very through and detail oriented
On time. Good clean. Will call again.
Your techs seem to be run of the mill like other companies. They do not spend more time on especially soiled areas. These areas come mostly clean but not as clean as other carpet areas.
Your techs are always clean, well mannered and efficient in handling their equipment to and from the truck. We just needed a little more effort on the stair edges and the high traffic area by the outside door. Other high traffic areas he did very well.
We are returning business customers. Carpets look great, tech was courteous and professional. Great experience.
Tech came to the door and ready to walk into our home without any covering for his shoes. I asked if he had booties to cover his shoes and he replied I guess I can get them from my van. This is my only complaint...he was quick and explained the process but I was taken back at his response to wearing booties and that I had to ask. Maybe train all reps/techs to wear shoe coverings before entering customer homes especially the service industry Zerorez is in.
Great products and knowledgeable work force
This was service for my in-laws vacant home that we are getting ready for sale. While I understand their carpet was heavily soiled, I am very surprised that it couldn't get a bit cleaner. I feel badly complaining as we use your services at my home and have had very good results. Perhaps your tech did his very best and the carpet and flooring was that far gone.
I was impressed with Chris S and his on time appearance for my carpet cleaning. He explained their use of water rather than chemicals, which is the main reason I wanted to use them for my first time. There were no oders during the entire process and Chris was done in the time he said it would take. Zerorez is a very efficient, well run company.
No chemicals and great costumer service
The quick drying process was very important. Technician was professional and thorough.
On time. Carpets look great!! Friendly staff!
The customer service was outstanding. Very professional and through. We had just adopted a second dog and weren't sure if the carpet could take the abuse. The carpet looks great for the Holidays.
Chemical free
The technician was really nice and did a good job.

Chris was amazing! Very friendly and did amazing work! Went above and beyond. Will definitely hire you guys again.