Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84614 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 19, 2020 — Rated 10 out of 10 by Colleen Bruening Zerorez Phoenix
What do you like about our products and services?

Great experience and results. Quick and knowledgeable tech.

Report a concern   November 19, 2020 — Rated 10 out of 10 by Mark Panza Zerorez Phoenix
What do you like about our products and services?

Professionalism and courtesy of techs. The great job your product does on cleaning

Report a concern   November 19, 2020 — Rated 7 out of 10 by L.B. Zerorez Phoenix
What could we do to improve?

ask me again in 3 months....

Report a concern   November 19, 2020 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

This was my first time employing Zerorez. I asked them to clean my carpets before moving into my new home. I have a lot of health problems an am on oxygen. I have to have not only a clean home, but a chemical free home .Plus, since I have not moved in yet, the team from Zerorez was kind enough to enter my new home without me present, perform the cleaning, and lock everything up when they were done.
I'm not fully moved in yet, but earlier today I took some boxes to my new place and walked barefoot on the Zerorez-treated carpet. I was very pleased with the the cleaning. The carpet was soft, not crunchy, there was no smell, and it looks brand new!
On top of everything, the cost was less than most carpet sanitizing places on Groupon! I will definitely utilize their services again in the future and recommend them to everyone I know! (I know that sounded cheezy, but what do you want from someone who's been out of the hospital 1 week, and moving on Saturday?)

~First name removed R. in Phoenix

Report a concern   November 18, 2020 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Courteous and competent employee.
Good communication while and after scheduling appointment.
Excellent results.

Report a concern   November 18, 2020 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

I like the ability to schedule on-line. I like the quick availability to have my carpet cleaned. I like that the staff are professional and polite. I like how quick it took to clean 5 rooms. Most of all my carpet looks great and feels great once it dried.

Report a concern   November 18, 2020 — Rated 10 out of 10 by Virginia Williams Zerorez Phoenix
What do you like about our products and services?

Everything is explained very clearly. The results of the cleaning are very satisfying.

Report a concern   November 18, 2020 — Rated 10 out of 10 by Jamie Moon Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   November 18, 2020 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

I like that the carpet dries in a couple of hours and is not crunchy like so many other companies.

Report a concern   November 18, 2020 — Rated 10 out of 10 by Lynne Linder Zerorez Phoenix
What do you like about our products and services?

Prompt, very friendly, explain it all!

Report a concern   November 18, 2020 — Rated 10 out of 10 by Eileen Scott Zerorez Phoenix
What do you like about our products and services?

Consistent quality service every time I have my carpets cleaned.

Report a concern   November 18, 2020 — Rated 10 out of 10 by Stephen Shultz Zerorez Phoenix
What do you like about our products and services?

The employees do a good job

Report a concern   November 18, 2020 — Rated 9 out of 10 by Cheryl Johnson Zerorez Phoenix
What do you like about our products and services?

Customer service number one

Report a concern   November 18, 2020 — Rated 8 out of 10 by B.R. Zerorez Phoenix
What could we do to improve?

Colton was very nice, and he explained the process and what to expect very carefully. The carpet dried very quickly. I’m not really happy with how the traffic areas turned out. The paths still appear to be dark, and I’m watching the stain in the living room to see if it comes back.

Report a concern   November 18, 2020 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule, and I know that my carpets are clean.

Report a concern   November 18, 2020 — Rated 10 out of 10 by J.Y. Zerorez Phoenix
What do you like about our products and services?

The service was amazing. Our upholstery looks brand new. Very thankful!

Report a concern   November 18, 2020 — Rated 10 out of 10 by F.G. Zerorez Phoenix
What do you like about our products and services?

good job

Report a concern   November 18, 2020 — Rated 10 out of 10 by I.P. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   November 18, 2020 — Rated 7 out of 10 by S.W. Zerorez Phoenix
What could we do to improve?

Maybe I didn’t request the proper cleaning. But the dirty areas of my carpet do not look much better. The very first time I had somebody out here, they did a much better job. This time, not so much. I don’t know if there wasn’t enough time allotted, they were only here an hour, I’m not really sure what the issue was.

Report a concern   November 18, 2020 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

The product is fantastic. NO RESIDUE!!! The carpet is as soft as when I got it. And cleaned up wonderfully.
And, my tile I s cleaner than I could ever get.

Report a concern   November 18, 2020 — Rated 3 out of 10 by D.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I don't think the walk path areas cleaned up like I thought they should.

Report a concern   November 18, 2020 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Great job and professional cleaners

Report a concern   November 18, 2020 — Rated 10 out of 10 by T.J.L. Zerorez Phoenix
What do you like about our products and services?

We always use zerorez because your technicians are always professional as well as being friendly and easy to have in our home. Joe did an exceptional job for us. We will be calling you again in the future.

Thank you
First name removed Lutz

Report a concern   November 18, 2020 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   November 18, 2020 — Rated 10 out of 10 by Marcia Burleigh Zerorez Phoenix
What do you like about our products and services?

Great experience! The gentleman that cleaning was very helpful, informative, and a wonderful representative of your company! My carpets look new!! Great experience!’

Report a concern   November 18, 2020 — Rated 10 out of 10 by Lynda Waas Zerorez Phoenix
What do you like about our products and services?

We always refer you. We would not use anyone else. Your products are natural and my carpets don’t have residue after they’re done cleaning them. Stays clean much longer than other companies.

Report a concern   November 18, 2020 — Rated 10 out of 10 by Lili Montini Zerorez Phoenix
What do you like about our products and services?

The service was awesome, very professional, knowledgeable staff and made sure everyone was COVID safe 😊

Lili Montini

Report a concern   November 18, 2020 — Rated 10 out of 10 by Bryan Mitchell Zerorez Phoenix
What do you like about our products and services?

The experience and service was fantastic

Report a concern   November 18, 2020 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   November 18, 2020 — Rated 9 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

He did a really good job of cleaning my carpets. The reason I gave a 9 out of 10 was because you seem to be more expensive than other companies. (I didn't book other companies so I can't say for their extra fees or whatever) regardless of this I would probably call you guys again. I really respect the gentleman who came. I would definitely call you again and make sure that I get him.


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