What our clients think of us!

the price for cleaning a sofa ($130.00) seems very high in comparison to the square footage of the sofa to the square footage of a room ($50.00) Also, the price of $35.00 per room for stain protection is high. Reasonable would be $35.00 for all rooms cleaned, not per room.

Would I use your company again? Not sure. Shawn was a good tech, but your prices seem high, and I had to do the heavy work, move furniture, pre vacuum etc.

For the total price I paid $315.00, I would expect more from your company.

Maybe cut down your advertising budget, and pass the savings to the customer.

Overall, a 3 rating, and no pass it forward to friends.

The technician was great I was very comfortable and happy with him. However, I paid 865 dollars to have red stains and pet stains removed in 2 rooms. Almost 1000 for two rooms...the per stains are still visible and there are still pink spots where some of the red was.

They were on time, professional, and did a great job.

So far the carpet is looking really great. The nap was raised during cleaning and it is still looking good five days later.
Tom was an excellent tech . He shared knowledge of the process, and cleaned up after himself!

Trevon did a great job on all my carpets. Was courteous and professional. I’m pleased how my pet urine carpet was treated.
Thank you

I used Zerorez for the carpet cleaning of my previous home at move out as well as for move in at our new home. Both technicians were knowledgable, quick, and efficient. I plan to have them out again soon for couch cleaning. Their online scheduling system was very convenient as well.

Great process! Staff is usually very professional and congenial. The service guy on this visit spent an unusual amount of time on his cell phone. He would randomly stop, check his phone, scroll around for about 5 minutes or so, all the while the machine is running. With that being said, he was a neat kid, very polite. Might want to remind your workers regarding cellphone usage while on the job, very unprofessional. Thanks for the opportunity to voice our concerns.

My daughters Zero Rez cleaner was awesome & cleaned the grout on her tile. The person that came out to clean a home that we had just closed on for our clients, we are realtors, did not do a through job & the grout was still dirty. As Realtors, we would be unlikely to use Zero Rez again as we paid for the service for our clients.

It not what I expected. I thought it could of helped traffic areas better

Very happy with their service -- don't think my carpets have ever been this clean and look practically brand new now! The tech, Harold, was on time, friendly, hard working, and very professional. I would recommend Zerorez to anyone I know.

Twice a year we use zerorez
No residue!

Very simple process professional attitudes and extremely clean carpets.

The carpet was damp for more than 24 hours so that was disappointing. There's no need to make it right. I've had you clean my carpets for three years and this is the first time I was disappointed in the quality of the work done. I had the impression that the person doing the work was new although was supervised by a longer employee.

The technician did a great job in the house but first tried to tell me the house would look and smell worse after treatment because of old pet stains. That did not occur so it seems like an upselling scare tactic. Also he emptied his machine on my patio, causing stains I had to clean up later.

It has been more than a week since my cleaning with your service and none of the foot paths have started to show up since. Your service person was wonderful and very nice.

My tech Paul was great. Very professional and cleaned my floors excellently. Stains came up from renters that I didn’t think was possible.

Knowledgeable technicians. Great service. Awesome results. My "go to" cleaners!

My service guide was great

Did a great job cleaning tile and grout, made sure I was happy with job.

They were on time, friendly and did a great job

The guy that came and did the re-work did a fantastic job! My tile looks brand new and the carpet looks great!

Chris & Jeremy did a great job cleaning our carpet & chairs! They were prompt & efficient!
The carpet looked brand new!
I would highly recommend this company!

Excelente service my carpet is very clean. The man was very nice professional and very polite.

Colin was so professional and happy. He explained everything. He did an incredible job and the price was as quoted. I will use them on my next job. Thanks

Great Job!!!!

The technician was very nice and very polite however he did not get dirty spots out of our two area rugs. It’s disappointing to spend that much money and not get the end result that you’re hoping for. It seem like the technician hurried through cleaning the rugs as fast as he could instead of taking his time and trying to do a better job.

Very clean floor. Looks like new.

Carpet always comes out great. However we did get to armchairs dry cleaned and I think $60 a piece is just a little bit high for that service

My carpet looks worse now. It looks like the pre-treated area wasn’t rinsed out enough. I’m so sad. I’m not sure if it was my fault for choosing zero res or if it could be fixed with another rinsing?

Tech was awesome, did a great job!