Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84599 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 11, 2020 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

The service provided was excellent. The man was extremely courteous and helpful. My carpets look very nice. I would definitely use Zerorez again.

Report a concern   December 11, 2020 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

My tile is clean, a little pricey though

Report a concern   December 11, 2020 — Rated 10 out of 10 by Leigh Crowe Zerorez Phoenix
What do you like about our products and services?

Always friendly and professional service!

Report a concern   December 11, 2020 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Service was friendly and kind.

Report a concern   December 11, 2020 — Rated 10 out of 10 by Richard Grimes Zerorez Phoenix
What do you like about our products and services?

No chemicals, super job. Exceptional employee.

Report a concern   December 11, 2020 — Rated 10 out of 10 by Linda Mcbride Zerorez Phoenix
What do you like about our products and services?

We just feel that Zerorez is the way to go. We have tried other carpet cleaning services and never been satisfied with their products or service. We like how Zerorez gets our carpets clean without a lot of detergent and water leaving them hard to get dry. We also thought the service specialist was very professional, efficient and pleasant to work with. He did a great job.

Report a concern   December 11, 2020 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Paul was great, work was good.

Report a concern   December 11, 2020 — Rated 10 out of 10 by John Singenbenger Zerorez Phoenix
What do you like about our products and services?

Great job! Technician was very thorough and informative about what he was doing and how your product worked. Very pleased how the carpets turned out.

Report a concern   December 11, 2020 — Rated 10 out of 10 by Kimberly Briggs Zerorez Phoenix
What do you like about our products and services?

Excellent!

Report a concern   December 11, 2020 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

It worked really well, got rid of some pretty tough heavy pet stains in older carpet quite effectively. The carpet looks and smells so much better. The technician was thorough, communicated frequently and clearly so we always knew what to expect, and went above and beyond to make sure that we were satisfied with the service.

Report a concern   December 10, 2020 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

Excellent service and courteous technicican.

Report a concern   December 10, 2020 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

Very efficient and professional. Glad we tried Zerorez . Carpets felt brand new and our technician Shawn was wonderful. Would definitely recommend Zerorez and use them again.

Report a concern   December 10, 2020 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Zerorez was able to accommodate my client's carpet cleaning the day I requested service. The floors were cleaned and look great.

Report a concern   December 10, 2020 — Rated 0 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My room smells like urine. Never had a smell before and there are now stains in the carpet. Originally paid to upgrade service as the tech stated he recommended it. What a waste of money for this . Had to have a second guy come back. He spoke to his manager after he looked it over . Funny that was not recommended with the first guy in fact he didn't feel that was even needed. The manager wanted more money to deep clean. The tech redid the same cleaning since I refused to pay after paying twice as much as I normally paid the other carpet cleaning company and that I already paid a recommended uphrade two day earlier.Still smells like urine in the one room again funny it never smelled before. Even the second tech noticed it now smelled. I have used zerorez twice the first time and the last time. You just don't get the carpets clean and now the room smells but if I pay even more money somehow magic will happen. I can honestly say both techs were great to work with but the process stinks unless you pay more money. Will dispute this charge on on Credit Card. Never should have left cleaning company we used for years

Report a concern   December 10, 2020 — Rated 10 out of 10 by Kaleen West Zerorez Phoenix
What do you like about our products and services?

I love that you use empowered water. I love how clean everything feels. Technicians are friendly and knowledgeable.

Report a concern   December 10, 2020 — Rated 10 out of 10 by Toby Maxwell Zerorez Phoenix
What do you like about our products and services?

Always really great service and such clean carpets!!

Report a concern   December 10, 2020 — Rated 10 out of 10 by J.F. Zerorez Phoenix
What do you like about our products and services?

The services were timely, reasonably, and did a great job cleaning the carpets.

Report a concern   December 10, 2020 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

It cleans nicely and drys faster. I have used Zerorez for years, only carpet cleaners I have used since moving to Arizona.

Report a concern   December 10, 2020 — Rated 0 out of 10 by M.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech did a wonderful job. I feel the price was to much with added urine stuff. That was the main reason I wanted to use you. But it is way to expensive with the added cost. She explained everything to us but I wish the sales person would have explained the area the a gallon would cover. I smells like urine still really bad but we need to wait to see

Report a concern   December 10, 2020 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

House feels so much cleaner! Very easy to schedule and reasonably affordable. Our technician was very friendly and personable. She was also very knowledgeable and efficient!

Report a concern   December 10, 2020 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   December 10, 2020 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

The carpets look great, Colin was very professional.

Report a concern   December 10, 2020 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

The tech was excellent , professional in manner ,great communicator and hard worker thanks again

Report a concern   December 10, 2020 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

Technician was quick, friendly, and efficient. Final cost was explained up front.

Report a concern   December 10, 2020 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Friendly, knowledgeable techs and great service. Very happy with minimal drying time, fresh smell, and clean carpets.

Report a concern   December 10, 2020 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

I was able to get service with just a few days' wait. More importantly, Chris did a great job on both the shower and my vinyl floors.

Report a concern   December 10, 2020 — Rated 10 out of 10 by G.T. Zerorez Phoenix
What do you like about our products and services?

Great service and communication.

Report a concern   December 10, 2020 — Rated 10 out of 10 by John Ray Zerorez Phoenix
What do you like about our products and services?

Service is Great and The Two Service people I’ve Had were about doing the JOB at had.

Report a concern   December 10, 2020 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Good service, professional technicians

Report a concern   December 10, 2020 — Rated 10 out of 10 by Cheryl Schonscheck Zerorez Phoenix
What do you like about our products and services?

Very friendly employees. Great service


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