Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84599 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 14, 2020 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Clean carpets and drapes at the office are great!

Report a concern   December 14, 2020 — Rated 10 out of 10 by Kathleen Bryant Zerorez Phoenix
What do you like about our products and services?

I love that my carpets smell so fresh and clean when you are done. You service technician arrived timely and completed the job timely. I love the soft feel that my carpet has once it is cleaned. I am a repeat customer and will continue to use Zerorez.

Report a concern   December 14, 2020 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Our carpets look really clean and nice!!! The guy was very good.

Report a concern   December 14, 2020 — Rated 10 out of 10 by Wendy Hubbard Zerorez Phoenix
What do you like about our products and services?

Friendly technicians and I love that the carpet is clean and not crunchy from chemicals.

Report a concern   December 14, 2020 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Great!

Report a concern   December 14, 2020 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

Great results, great technician, great value! Thanks!

Report a concern   December 14, 2020 — Rated 10 out of 10 by Connie Stultz Zerorez Phoenix
What do you like about our products and services?

My carpets and tile are cleaner than they have been in years. The technician was friendly and professional, and all the customer service was outstanding.

Report a concern   December 14, 2020 — Rated 10 out of 10 by Sandra Spencer Zerorez Phoenix
What do you like about our products and services?

Chris did a really great job, very polite and professional.
Carpet and tile look great, very satisfied!

Report a concern   December 14, 2020 — Rated 10 out of 10 by Tabitha Miller Zerorez Phoenix
What do you like about our products and services?

Our technician was courteous , knowledgeable, and fast. It was a good experience.

Report a concern   December 13, 2020 — Rated 8 out of 10 by D.C. Zerorez Phoenix
What could we do to improve?

Work was good, but it seemed a little pricey. I do like how quickly I was able to get the work schedule pd and done

Report a concern   December 13, 2020 — Rated 7 out of 10 by P.T. Zerorez Phoenix
What could we do to improve?

Cost personally i felt was a bit high.

Report a concern   December 13, 2020 — Rated 10 out of 10 by Linda Cole Zerorez Phoenix
What do you like about our products and services?

They not only arrived on time they had a cancellation and called and came early. Did a great job and prices as quoted. I will definitely use them again.

Report a concern   December 13, 2020 — Rated 10 out of 10 by Taylor Pavese Zerorez Phoenix
What do you like about our products and services?

Carpet looks great and our service guys was very friendly and knowledgeable

Report a concern   December 13, 2020 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Joe. Joe is what my husband and I like about Zerorez. He came to our home on Friday, Dec. 11 to clean our carpets. He was spectacular. Beyond any doubt, he did the best job any technician has ever done for us. He was efficient, thorough, and exceptionally knowledgeable about his trade. In addition, he was friendly and respectful while remaining professional at all times. Joe is the reason we will continue to call Zerorez for our flooring needs and he is certainly the person we will request for the job.

Many thanks and much appreciation from Bob and Name removed.

Report a concern   December 13, 2020 — Rated 10 out of 10 by Heather Peck Zerorez Phoenix
What do you like about our products and services?

speed cost communication job well done

Report a concern   December 13, 2020 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Great service. Excellent job. Our tech, Jesse was very professional. Would definitely use him again

Report a concern   December 13, 2020 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Great system for a great carpet cleaning...Harold was awesome as well....kudo’s

Report a concern   December 13, 2020 — Rated 6 out of 10 by A.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tile and grout lo amazing but during the process some of our baseboards were stripped of the paint

Report a concern   December 13, 2020 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

It was easy, simple, fast. Colton was great!

Report a concern   December 13, 2020 — Rated 10 out of 10 by Sandy Quiett Zerorez Phoenix
What do you like about our products and services?

Second time I invited ZeroRez to help me with my carpets. Highly recommend this company. They are always on time, professional, great value.

Report a concern   December 13, 2020 — Rated 10 out of 10 by Katherine Boisvert Zerorez Phoenix
What do you like about our products and services?

Fast and thorough! Thanks

Report a concern   December 13, 2020 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Professionalism and quality of work.

Report a concern   December 13, 2020 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

Paul went above and beyond. He was on time, professional, friendly and should be your go to person for training new staff. He paid attention to all the little details that make a difference. For example protecting the corners, scrubbing the carpet before using the sprayer and then wiping up the water on the tile. We have always been pleased with your company but haven't always received all of these services that Paul provided. We will be requesting him for all of our future cleans!

Report a concern   December 13, 2020 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Very efficient...prompt

Report a concern   December 13, 2020 — Rated 10 out of 10 by Nancy Zingg Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   December 13, 2020 — Rated 10 out of 10 by V.W. Zerorez Phoenix
What do you like about our products and services?

Easy to do business with.

Report a concern   December 13, 2020 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

Clean, professorial, and fast!!!

Report a concern   December 13, 2020 — Rated 10 out of 10 by Jill Keiser Zerorez Phoenix
What do you like about our products and services?

Very professional and efficient. Jason did an awesome job and I will request him on future appointments.

Report a concern   December 13, 2020 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

The technician was very friendly he was very honest I have several pet stains he could have tried to upsell me for hundreds of dollars he did not do that as he said the carpet needed to be replaced. I did go forward with deodorizer and cleaning and it looks great. Unfortunately I live in an apartment and I've been here three years so I cannot get new carpet unless I move to a new unit. Thank you for your service and the price being very reasonable!

Report a concern   December 13, 2020 — Rated 5 out of 10 by L.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Just seemed the advertising is deceiving. I was quoted for hallway and bedroom and couch for $200 and ended up spending over $400. scam


Privacy Policy