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based on 84598 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact that you do not use any harsh chemicals. You do a great . . job of cleaning very dirty carpet. I had carpet in a area of my garage and it was very dirty and it looked like new when he finished cleaning it. Thank you very much. Austin did a great job.
Carol
Exceptional customer service and exceptional work!
Technician was on time, courteous, put up all of the protections. and did a great job of cleaning!
I like the no residue cleaning method. I also like that your employees are always on time, friendly and professional
Even though we had to reschedule our appointment 3 times, we always were treated respectfully and with understanding for our situation. The crew gave us the necessary "heads up" to prepare for their arrival. The work was done quickly and efficiently by Trayvon and Quentin. The carpets dried within the time frame we were given and there are no lingering chemical odors. We are very pleased and will not hesitate to recommend Zerorez.
Efficient and friendly service that produces great results.
I love that there is no residue left on the floor. My tech was professional and courteous
Loved the grout cleaning.
The tech was very good, and he did a great job
Freindkly Did the job
The wonderful young man you sent was personal, professional, informative and efficient in his work. Love my Susa clean daughter carpets!!
The technicians are very cordial, professional and thorough. The process is the reason our home still has the carpet installed when we built the house in 1997! Twice yearly service equals long carpet wear.
I am a repeat happy and satisfied customer. Always a good experience with Zerorez. Thx for sending friendly, competent and efficient technicians. My carpets look marvelous!
Our technician was very knowledgeable about the products he used and always made sure that we were satisfied with his work after he was done.
The equipment you use gets the job done.
The prompt service exceeded my expectations. A job well done by a very polite and productive individual.
The products used are safe and there’s not a lot of waiting time for carpets to dry. The products don’t have a strong odor which makes them even better. The service was great! Eric was amazing, he explained all products and options thoroughly. He’s very knowledgeable and pleasant to work with. We will continue to use ZeroRez as well as refer them.
Fast, friendly, efficient, great results!
The tech was very friendly and professional. Your product did the job we needed done.
I like the feature of steam cleaning without detergents for carpets. The steam cleaning of tile floors is also nice. You also have good deals. Please offer more. Some of the prices are a little bit steep, like closet or bathroom prices. Wanted to say Jesse was fantastic! He was very thorough and answered a lot of my questions.
I appreciate how fast zerorez was able to come to complete the job. The onsite technician was really friendly, explained each step, and did an excellent job. Definitely will recommend zerorez.
Carpets didn’t come clean as I wanted
They do a very good job.
My technician was very knowledgeable about carpet care and explained the process of carpet deterioration to me. He was also very polite and friendly. Most importantly, the carpet looked great when he was finished cleaning it.
Everything was fantastic!
I had a great technician this time and he did an amazing job and paid close attention to detail and making sure he tried to get all stains and markings on the carpet.
It was fast and professional.
You're friendly service techs! He took the time to discuss the process and tips for the higher traffic areas. And outstanding work, of course.
The technician that came out was courteous and very thorough. We were very happy with how our carpet, stairs and area rug came out. First time my stairs have looked so good.

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