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based on 86427 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly technicians, prompt and speedy service
Feedback from a customer:
The technician was Professional, prompt, and skilled in the use of the equipment and service provided. He took care of protecting the wall corners from being marked by using a guard.
The carpet areas were dry within 4 hours.
I am satisfied and will use Zerorez for carpet and tile cleaning.
My technician was so friendly and helpful! He made the process so much more enjoyable! He did an amazing job and I feel at a reasonable price.
The service was great. Very nice.
Streaks were left in my carpet. Part of the carpet was not cleaned.
Carpets looks so much cleaner and the price is reasonable.
When I called we went over what we had for cleaning. 3rooms 10’ hallway and a 8x10 living room was quoted $190 plus additional cost if soil treatment was needed. Had my husband meet them and he was charged almost $300. I will never use your services again that is incredibly wrong to quote one price and then charge far more. The home is barely 1500sqft and maybe 50% is carpet.
I have some messed-up carpet, and watching it get cleaned was amazing. If you have grease issues these are guys to call, our living room is right next to the kitchen so watching the grease just get obliterated was crazy to watch.
Prompt, efficient and polite
Everything was great! Fast friendly and through. You guys rock!
Great service, friendly people and excellent results.
Thank s
My wife and I were very impressed with the technician professionalism and courtesy. He explained the entire process and answered our questions.
Great customer service!
The way you clean carpets be scrubbing, and not just getting it wet and vaccuming.
Nice people and no hard residue on carpet. Beautiful job of cleaning carpet
I think your service is fine, but a little to
high priced for square footage cleaned.
Prompt and friendly service.
The tech was courteous, quick and informative.
ya did good, kid
No chemicals
Terrific technicians
Timely
Always a great job, looks lovely
The technician. He knew what he was doing. Was courteous, efficient and kept us informed during the cleaning. Turned out great and we are very appreciative.
Very clean and fast drying and service was very professional and pleasant
No chemicals and how safe you are with the equipment and putting corner guards in the halls to protect walls and most of all great carpet cleaning and customer service!
Carpets and upholstery always come out fresh clean. Fast, friendly service!
Technician was prompt courteous and very efficient. He did a wonderful job. We will be using them again.
Professional service. Arrived on time / completely COVID protocol.
Finished in timely manner
Products
Efficiency
Fair pricing
Quick dry
I’m always happy after getting my carpets cleaned
I had a bad experience once with the cleaning service, not sure if it was because of the Tech or another reason. So I didn't use Zerorez for awhile. Then someone else mentioned to me that they used Zerorez and they did a good job, so I tried you again. My carpets are really bad and we are actually going to replace them in a few months, so I wasn't expecting anything special. Your technician's that came out were friendly, and new what they were doing. My carpets came out really good for what they had to work with. What I liked about them is that they talked me through the really bad spots and let me know that they did the best the could, instead of just letting me guess. They were very careful in our home and made sure to cover all the corners as to not scuff any our walls.