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based on 86427 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome job!!! đź‘Śvery professional service!
I don’t have friends with tons of money. You’re employees are absolutely fantastic wouldn’t change a single thing. Your services are just way too costly. $418 for a Hallway and stairs is beyond average people’s comfort zone. I understand that it’s a tactic as the person is already there, but to recommend somethin as expensive as that just isn’t something I’d feel good about.
Efficient, thorough, and not stinky.
The service I received from you guys is superior each and every time that’s why I always call you guys back. the tech you sent out was very personable he did a wonderful job very courteous and I couldn’t of asked for better service!
Ceramic floor turned out great. Was hoping for better results with the grout, but overall, pleased.
Easy to make appointment online. Knowledgeable staff who explained the process and why your services are different from competitors. Quick and easy (for me) cleaning process.
No chemical residues
Pleasant and professional service that’s affordable
I was very happy with how clean my carpet and tile looked. The tile looked brand new afterwards. The technician was FABULOUS! Very hard working and super-professional.
Cleans good & drys fast
On time. Good service. Did a great job cleaning.
your people do a very good job
Great service! There is no residue on the carpet after cleaning
Tech missed a square area in bedroom. Two areas floated back up. Due to out of town engagements we’re not able to get it corrected right away. See you on the 8th.
Your tech was wonderful. Did a great job (per usual) from your folks. Very happy with work!
The tech was great! Did all that we asked for and then some. We will hire them again in the future!
Brandon was very professional and courteous. He was patient and thorough.
As usual, wonderful service and friendly technicians! Chris did a wonderful job and was very friendly and professional. Chris found spots and stains we didn’t even know existed! Our carpets looked wonderful and will recommend to family and friends!
I enjoyed our experience! Great representation and very thorough! We will use them again!
Did a great job
Thanks! Looks great! Colten was professional and even showed up early, ready to get the job done.
Very dissatisfied with how my carpets turned out. I have pet stains and the main reason for getting my carpets cleaned were to clean these areas and they still smell like pet urine. I would like the team to come back and spot treat these areas, not necessarily the entire stairs but certain areas.
I really like how easy it is to schedule an appointment. They keep you posted before the appointment and they make contact when they are on their way to your home. When they get to your home, they are always professional and knowledgeable. They get right to work and finish in a timely manner. My carpet and tile floors always look great after they leave and the carpet and tile continue to look great beyond the appointment. I recommend them to my coworkers, family and friends all the time.
The service guy was amazing - at his job, his personality, his attention to detail.
As he was walking out the door he noticed a few water spots on my tile and he went out and got his mop and cleaned it up.
He was informative and offered additional services but didn’t push.
I think we’re going to have you back to do our grout.
Everything was great!
Quick and efficient
quick and fast, they explained everything to me
Good job. Fair price.
ZeroRez does a very good job, would not use anyone else.
Re rug, the tech checked materials label and he, as well as we, thought it would be fine, so we are sure that the rug problem after cleaning is not tech's fault. Dark color ran onto the cream sections. The dumb thing puckered up too and is wavy now too. We set weights on it to help. Will probably toss it. I guess rugs are disposable now too as everything else.
I'm NOT asking for any money back or anything like that, just wanted to let you know so if another customers asks for a cheap rug to be cleaned, that the tech might warn the customer.
You guys are a 10 in our book!!
They were here in the promised timeframe and the end result was amazing!
No expectations were met. Tech was polite and worked hard. Took nearly 6 hours of work for 3 rooms, 1 hallway, 1 stair. Took more than 6 gallons of treatment for what was promised to be 3 gallons. Total cost was 4 times original estimate when I told the tech I could only afford $500 max (final cost $875). Tech equipment broke during appointment. Took nearly 24 hours to dry fully. And all I was offered was 10% off after the fact for being a first time customer. After complaining I was offered $45 off my next treatment. Nope. Horrible.