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based on 86427 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service
Service was very good, Carlos was friendly and worked efficiently. Carpet looks good after cleaning.
10 out of 10 - thanks - on time and great work
They were able to accommodate. They did their best to make our carpets look clean.
My carpet does look a lot better and your tech did a great job. But I really think it could look better than it does. Maybe more time spent.
The cleaning method
Your cleaning services do a thorough job and the carpet stays fresher and cleaner for a longer period of time. Your service techs have all been very good and I would like to request only Travon in the future as he was wonderful. If I could share with my initials or anonymously I would have checked the box below but not my name.
Was expecting a cleaner carpet for the price paid. Only slight difference in appearance
We love the Empowered cleaning fluid! It’s great for streak-free cleaning of any shiney surface in the house. I use it on glass, mirrors, stainless steal appliances, countertops, my eye glasses, pretty much everything.
No harsh chemicals was used on my carpet. When the tech was finished, my carpet was cleaner than when we bought the house 3 years ago. All the stains from our roommate's pets are now gone. No more trashed carpet. We are very satisfied.
I like that there are no chemicals used.
Great techs, great service. They accommodated my last minute request and squeezed me on the day I needed. Techs are always friendly with the dogs and focused on the end result.
Too expensive and my house smells worse
Fast and friendly
Love how well the carpet was cleaned. Technician was very nice and knowledgeable.
carpet cleaned thouroughly without a lot of water. Was there on time and explained the process completely.
Good quality; professional service.
Professional, courteous service. Highly recommend their expertise.
Great customer service and good job cleaning carpets
Don't leave the carpet smelling worse than when you arrived. Train/empower the employees so they can resolve issues on the spot (in my case: open new order to charge for subextraction rather than make me book another appt). Reinforce Covid-19 mask wearing protocols (not wearing mask under the nose).
Looks great and smells great
Service was great. My 13 year old carpets look amazing, even the heavy traffic areas.
Tech was very professional and did a great job. I am very pleased will use him again.
The tech did a great job - the pricing was bit steep after he added the pre clean and all.
Paul did a great job and explained the system of cleaning very well as well as did a great job.
Always on time and they do a great job cleaning the carpet.
Rug looks and feels soft and clean.
Truly all natural
Carpet fiber analysis
Zerorez water
Customer service
Using no harsh chemicals is important.
Shawn, tech, has serviced us previously. Very thorough! Aaron also was a hard worker.
The empowered water really works.