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based on 87585 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets do look much better. From a cost/value perspective I think there may be other options I explore next time.
Great job as usual!
The carpet is not cleaned in some areas in your corne
Very happy, 2 guys did great job the floor looks great. Carpet feels clean. I would definitely use your service again.
Thank you
My technician, Paul E, was wonderful
Easy to schedule, good customer service.
Technician was on time and very professional.
Did a great job explaining the process.
Will definitely use again.
Spencer suggested more care for the priceless rugs. Thank you Spencer
My technician, Mr.Ball, was excellent. He explained everything he was going to do.
as very satisfied with the person who cleaned my carpet, and how hard and effecient he was.
No chemicals and good service
What we liked was how easy the process was. Our carpet got very cleaned. After drying the carpet didn't feel hard or become flaky.
Love your process. Cannot believe the amount of dirt and pet hair that is extracted.Also like the fact that the carpets are not saturated when finished.
Tried making it right with a redo. Tile came out better. Still some missed spots. Parts of the Baseboards were dirty with sticky gray goo that came from the machine . Luckily it came off. Just had them painted and was not happy I had to clean them myself
What can you do??? What you should have done with a redo was send a regional manager or supervisor to inspect the work after
Technician was over the top nice and kudos to him for that, but as with the first he did not pay attention to missed spots or overspray of gunk on the baseboards
Keep your $75..I won’t be using this cleaning service again
The technician was pleasant and professional. I like the fresh clean smell and feel.
EVERYTHING!!!!!
Showed up with no water, had to go back to the shop and fill up. Cost 1 1/2 hours in time.
Not good planning.
Not good since it was in our Master Bedroom.
First name removed
Carpets came out great. Aaron was very knowledgeable and did a great job! Exceeded my expectations !
Our technician was so professional and nice. He worked so hard on our floors and we really appreciated it. I hope I’m remembering his name correctly, I believe it was Harold.
Zerorez were easy to deal with, straight forward and reasonably priced. They arrived on time and the technician, Colton R. was very nice and answered all my questions well. He did a great job in a timely manner and we were very pleased with the outcome. I would highly recommend Zerorez in the future to others.
Sloppy job
Colton was my technician. He was very knowledgeable and friendly. He did a wonderful job cleaning my tile and grout. It looks brand new. As do my couches and area rug. I highly recommend Zeroez.
Always professional, always on time and they do an amazing job! The carpet stays clean longer, too!
Our technician was excellent, explained everything and was very thorough!
I was very happy with the service. The tech was on time, very courteous, and very professional. Thank you
I mean the cleaning was nice, it’s just REALLY EXPENSIVE. I mean people can’t believe it costs as much as it did to get done what we had done.
The courtesy and the professionality of Our technician. The job was well done and got great results!
Will call again.
They did an excellent job. I will use them on all my future jobs.
No residue.
Clean, soap free, no residue, healthy alternative, results are leaner brighter than traditional type carpet cleaning.