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based on 87585 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Came earlier than promised. Done in under an hour. Very courteous team from making the appointment, to the cleaning crew! And, dried quickly!
Able to schedule the appointment on line and there was plenty of immediate availability. The service tech did a great job; the carpets look amazing.
Great job ... solved my issues and it was fast and very professional
Great service. The carpet turned out beautifully. And my area rugs. They look like new. Aron was kind and worked quietly and diligently. I would recommend Zerorez to anyone looking for a safe way to get their carpets cleaned.
Not only is the cleaning thorough but the technicians are always friendly and knowledgeable. When my children were younger they would always get ill after carpet cleaning. In a last ditch effort to find a carpet cleaning company that could really make a huge difference to my carpets and keep strong chemicals out of my home I tried Zerorez and have never looked back!! I would definitely recommend this company to anyone with carpet!!!!
The cleaning is outstanding, the technicians are efficient and friendly and its easy to schedule
the services. They send your estimate, keep you posted as to arrival time and are prompt. Great place and will continue to use them. Also prices are reasonable given how good the carpet is cleaned!
Reasonable prices and always on time!
Scheduling was easy and the man who came was very polite, and prompt. I had my couch cleaned and it really wasn’t super dirty but you could see on the edges where it was starting to get a little dirty. I thought this would be an easy task since the couch didn’t have any heavily soiled areas or major stains anywhere. Unfortunately the edges look exactly the same as they did before he started cleaning.
On-time, professional and friendly service.
Lindsey in customer service is great. Very helpful and knowledgeable.
We had some streaks in one of the three carpets we had cleaned. We were four days past the 30 day guarantee period but Lindsey went the extra mile to talk with her manager to honor the guarantee. She scheduled us for the very next day. Tim, the technician, came out, looked at the carpet and cleaned the entire carpet because once i moved the furniture out of his way he could see additional streaks. He took his time to be sure the job was completed properly. Tim did an excellent job and I'd highly recommend him.
Tim also talked to us about the zerorez water and their other cleaning services.
We are very pleased with the carpet cleaning results and the excellent customer service!
It worked good. Friendly service.
I feel like In the past when I have used your services my carpets have come out much better In my babies room where he shook a bottle on to the carpet it was still all crusted over when I went upstairs after the floors had dried. And I have told them ahead of time about the spot but it looked untouched. Also instead of the carpets not being all stiff after getting cleaned they were and a lot of spots were still left on our carpets in areas that are not things that would not have come up It stinks because you trust that the guys are done especially when I ask and they say they came clear. I just think that amount of money that I sent that I would use any other company because the benefits that I thought I was supposed to get like the carpets not being stuff I didn’t get it so I definitely won’t be using you guys again
The guy doing the work was professional and efficient. He was great!
Carpets looked beautiful!
Thank you,
Caroline
Luis your techinician was very professional and we liked his attention to detail.
You are reliable, and you do a great job.
II like that you do not use harsh chemicals. The scheduling and customer service was easy, friendly, and inviting. Trey, my technician, was very warm and kind. I have recommended your company to many families and asked them to request Trey.
bottom line is they do a good job. The results speak for themselves
Very thorough clean of worn out office carpet. Never thought our carpets could look this good again!
excellent service, on time, neat and tidy!
great job!
Like the first time, Zerorez did an awesome job. Our carpet looks beautiful!
Aaron was absolutely fantastic. He walked us through every step and was very detail-oriented.
Easy to book, great customer service--polite, professional, excellent job cleaning carpets.
You are on time and very efficient.
Evan was fantastic. You are lucky to have an employee like him. He was so pleasant and very professional. He did an amazing job on my carpets which were a bit challenging! Thank you for sending your best to my house!
After 5 services over the years, I am amazed at how friendly and personable every tech has been. They also have done a great job with the cleaning service as well.
Carpets feel clean and free of residue after service. Huge siffeeence!
Excellent carpet cleaning only took less than 60 minutes and everything was done carpet looks brand new.
Very polite worker did a great job
Service was prompt and technician was pleasant and knew what he was doing
Quick and professional! Great job on the carpets.