Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84595 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 12, 2021 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

Great job! Professional service

Report a concern   January 12, 2021 — Rated 8 out of 10 by B.F. Zerorez Phoenix
What could we do to improve?

Do not leave the front screen door open when you leave.

Report a concern   January 12, 2021 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Technicians are thorough and efficient

Report a concern   January 12, 2021 — Rated 10 out of 10 by Donnene Hudspeth Zerorez Phoenix
What do you like about our products and services?

Love love love that no perfumes and chemicals are added to the water! Everything came out beautifully. We will be customers for life!

Report a concern   January 12, 2021 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Professional, quick to respond, polite customer service and technicians, great prices, and excellent service!

Report a concern   January 12, 2021 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   January 12, 2021 — Rated 10 out of 10 by Kurt Tennyson Zerorez Phoenix
What do you like about our products and services?

I like the self contained system in the van to dispense cleaning solution and extract it back into another tank in the van. The extraction leaves the carpet very close to dry when he leaves your home. I also have all my floor tile done and what a difference. Technician was very knowledgeable about how best to remove stains. I would recommend Zerorez to do a good job.

Report a concern   January 12, 2021 — Rated 10 out of 10 by Irene Renstrom Zerorez Phoenix
What do you like about our products and services?

I am very sensitive to smells and this process doesn't make me sick or make me lose my voice.

Report a concern   January 12, 2021 — Rated 10 out of 10 by Lisa Keenan Zerorez Phoenix
What do you like about our products and services?

I like being able to schedule online. The guys are always nice and professional.

Report a concern   January 12, 2021 — Rated 10 out of 10 by Odessa Bevill Zerorez Phoenix
What do you like about our products and services?

The service that was provided by Joe was excellent!! I would recommend this company to everyone who needs carpet cleaning. Very satisfied customer

Report a concern   January 11, 2021 — Rated 10 out of 10 by Theresa Harvey Zerorez Phoenix
What do you like about our products and services?

Zerorez cleans the dirt from the carpet better than any other carpet cleaner. I have not had to get new carpeting since I have had my carpets cleaned by zerorez.

Report a concern   January 11, 2021 — Rated 7 out of 10 by T.J. Zerorez Phoenix
What could we do to improve?

Area rug looked fine when it was being cleaned, and once dried, it is still extremely dirty and now it is wavy (we are placing items on it to straighten it out). Other rugs are all "crusty" now, even after a vacuum was used on them. We will vacuum again and see how it goes, but overall we are disappointed in the results.

Report a concern   January 11, 2021 — Rated 10 out of 10 by W.W. Zerorez Phoenix
What do you like about our products and services?

Colton was a good

Report a concern   January 11, 2021 — Rated 8 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

We were happy with the job that was done.

Report a concern   January 11, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Everything. In addition to doing a great job, your people are always polite courteous and knowledgeable.

Report a concern   January 11, 2021 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

The tech took his time to explain our options and took his time cleaning the carpet

Report a concern   January 11, 2021 — Rated 8 out of 10 by R.L. Zerorez Phoenix
What could we do to improve?

Our tech Wes was great! Answered all questions and was very professional. I will recommend Zerorez to my friends and neighbors.

Report a concern   January 11, 2021 — Rated 10 out of 10 by Ken Hoffman Zerorez Phoenix
What do you like about our products and services?

The carpets appearance was transformed! Great job done by trent

Report a concern   January 11, 2021 — Rated 9 out of 10 by Trevor Frazier Zerorez Phoenix
What do you like about our products and services?

Soft carpet, much easier to vaccuum

Report a concern   January 11, 2021 — Rated 10 out of 10 by Dirk Simpson Zerorez Phoenix
What do you like about our products and services?

Scheduling service with Zerorez was very simple. The cost came in exactly at what the estimate quoted, and the process of cleaning ourntile.floors and sealing the grout so it stayed looking new for longer took less than 90 min. to complete!

Report a concern   January 11, 2021 — Rated 7 out of 10 by P.M. Zerorez Phoenix
What could we do to improve?

I am very pleased with the young gentlemen who came to house to clean the selected areas. the result is certainly much better than not having the work done. However, I am remain uncertain whether it was the right decision to get it done.

I will make note you should check the vehicle he had to ensure the truck's engine when running to support the generator providing power and suction capability to your "zero water" cleaning system - does not leak. There were 3 oily spots left on my driveway. I am hopeful my early attention to the matter will have mitigated any permanent damage.

Regards,
First name removed

Report a concern   January 11, 2021 — Rated 9 out of 10 by V.O. Zerorez Phoenix
What do you like about our products and services?

Cleaning tech was very nice and throw

Report a concern   January 11, 2021 — Rated 8 out of 10 by D.P. Zerorez Phoenix
What could we do to improve?

The rug was left smelling a bit musty. A week later, I shampooed the carpet myself. A lot of very dirty water and pet hair came out of the rug. The smell was gone almost immediately after I shampooed it. The tile and grout was left very clean! A little bit of staining in the grout came out after a few days, but it is still significantly cleaner than it was before.

Report a concern   January 10, 2021 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Friendly technician, very knowledgable. The hot water treatment is key

Report a concern   January 10, 2021 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Service from our technician was amazing. Carpet looks great. Brought it back to life.

Report a concern   January 10, 2021 — Rated 10 out of 10 by Sharon Godlewski Zerorez Phoenix
What do you like about our products and services?

Every detail of my experience (from the phone call requesting an appointment to the moment the tech - Evan - left) was enjoyable. Thank you.

Report a concern   January 10, 2021 — Rated 10 out of 10 by Irene Jinez Zerorez Phoenix
What do you like about our products and services?

Carpet cleaning is absolutely 💯 👌 🤗

Report a concern   January 10, 2021 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

The quality of carpet cleaning was amazing! Got stains out I couldn’t & it looks brand new! The technician that cleaned the carpets was so nice & helpful.

Report a concern   January 10, 2021 — Rated 10 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

The technician was super friendly and professional, and he did a great job!

Report a concern   January 10, 2021 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Cleans well and dries quickly.


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