Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84595 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 6, 2021 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Your tech was very professional! He did a great job.

Report a concern   January 6, 2021 — Rated 10 out of 10 by Shawn Davis Zerorez Phoenix
What do you like about our products and services?

Great job cleaning the carpets, very professional representative, explained what was going to be done, was in time, and followed up to make sure I was satisfied.

Report a concern   January 6, 2021 — Rated 0 out of 10 by T.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My service person was very nice and this has nothing to do with him. i think Zerorez has changed the cleaning process and is just running a machine over the carpet and not removing dirt and stains. I did recommend you to my mom last year and she said the claening made no differance. I got new carpet 5 years ago and this was my first cleaning and it made no differance and the carpet in the front roon is now loose like the suction was too much. I can send a picture of this.
I have been a long tome cutomer and am very dissappointed.
Name removed
Phone number removed

Report a concern   January 6, 2021 — Rated 10 out of 10 by Linda Schwartz Zerorez Phoenix
What do you like about our products and services?

The guy was beyond excellent my fifteen year old carpet looks as good as new thank you

Report a concern   January 6, 2021 — Rated 10 out of 10 by B.V. Zerorez Phoenix
What do you like about our products and services?

The Powered Water cleans, doesn’t streak and can be used on anything and everything. Customer service is consistent, friendly and so efficient! Joshua cleaned the tile, carpets and area rugs. Everything looks brand new!! He truly believes in the company he works for! I learned quite a bit about the cleaning process and how much healthier the Powered Water can be when there is a 9 month old crawling on floors and carpet. Thank you, Joshua!!

Report a concern   January 6, 2021 — Rated 10 out of 10 by Amanda Schneider Zerorez Phoenix
What do you like about our products and services?

Always polite, friendly, courteous. Up front pricing. On time! Was done quickly.

Report a concern   January 6, 2021 — Rated 9 out of 10 by Kathy Kagay Zerorez Phoenix
What do you like about our products and services?

Professional technicians, carpets, even though aged, came out clean and soft.

Report a concern   January 6, 2021 — Rated 10 out of 10 by Amanda Brenden Zerorez Phoenix
What do you like about our products and services?

Abraham did a great job cleaning our office floors. He arrived on time, was courteous, helpful, personable and professional. He worked very methodically through the rooms and completed the job in three hours. The vinyl plank floors look great—super clean. Highly recommend for home and business.

Report a concern   January 5, 2021 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Timely, professional service

Report a concern   January 5, 2021 — Rated 8 out of 10 by A.S. Zerorez Phoenix
What could we do to improve?

Not be in such a hurry. I feel a little mire time could have been spend in the high traffic areas. They don’t even look like they got cleaned once dry.

Report a concern   January 5, 2021 — Rated 8 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

Seemed a bit pricey. The tech did a very thorough job and was respectful.

Report a concern   January 5, 2021 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

The difficult stains on our 25-year-old carpet were cleaned to almost new condition. The service tech did a great job and was careful to explain what he was doing and also was COVID-friendly (mask and distancing).

Report a concern   January 5, 2021 — Rated 10 out of 10 by Paul Borkovec Zerorez Phoenix
What do you like about our products and services?

Very easy to schedule, got the day I wanted. Carpets came out clean and look brand new again.

Report a concern   January 5, 2021 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Easy to work with and schedule

Report a concern   January 5, 2021 — Rated 10 out of 10 by Howard Sauter Zerorez Phoenix
What do you like about our products and services?

the way your service person did his job.

Report a concern   January 5, 2021 — Rated 10 out of 10 by P.V. Zerorez Phoenix
What do you like about our products and services?

Soft rugs, no odor, done professional and with great knowledge and care.

Report a concern   January 5, 2021 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Fast and efficient snd clean and very through

Report a concern   January 5, 2021 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals, quick service and beautiful floors!!!

Report a concern   January 5, 2021 — Rated 10 out of 10 by Ronald Hall Zerorez Phoenix
What do you like about our products and services?

The tech that came out communicated very well what he would be doing, how he would be doing it and the expected timeframe that it would take. He was very friendly.

Report a concern   January 5, 2021 — Rated 10 out of 10 by Lynda Peterson Zerorez Phoenix
What do you like about our products and services?

Everything! The service is great, the product is outstanding and I love my carpets after you clean them!

Report a concern   January 5, 2021 — Rated 10 out of 10 by Jessica Brooks Zerorez Phoenix
What do you like about our products and services?

Every time we've used Zerorez, it's worked wonderfully! We have dogs, one of them a problem child old male who has left his mark in SO many places, even places we didn't know about! Jordan was fantastic, showed up early, explained the ways we could treat the areas, then had great conversation while he did! The rooms & stairs we had done look AMAZING and NO smell!! Super thankful for a great, non-toxic option that's affordable w/ friendly people!

Report a concern   January 5, 2021 — Rated 10 out of 10 by Jaime Tankersley Zerorez Phoenix
What do you like about our products and services?

Great online booking, fast and easy! Super friendly technician. And results look great!

Report a concern   January 5, 2021 — Rated 9 out of 10 by Loren Ortega Zerorez Phoenix
What do you like about our products and services?

Quick and clean... Thorough explanation of services and recommendations for after care of carpet.

Report a concern   January 5, 2021 — Rated 10 out of 10 by Brenda Thomas Zerorez Phoenix
What do you like about our products and services?

The service was great and the technician did a fabulous job. See you again soon. Nothing beats a house full of clean carpet. Thanks

Report a concern   January 5, 2021 — Rated 0 out of 10 by T.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

After the floor dried the traffic pattern returned immediately. As I had told the technician, my Fiance & I when we moved in had to clean the very filthy carpet, but we were able to get it clean. This last weekend, we did it again. With our home Bissell carpet cleaner and allot of Spot cleaner brushed into the carpet. I wanted to try your service as the AD's always sounded good.

Report a concern   January 5, 2021 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   January 5, 2021 — Rated 10 out of 10 by Mike Shefler Zerorez Phoenix
What do you like about our products and services?

Great Company Great Service Will Always Use Zerorez Exclusively

Report a concern   January 5, 2021 — Rated 3 out of 10 by C.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

After a couple of days, the carpet appearances does not reflect the quality expected. Although the stairs appeared clean after drying they don't loom clean.

Report a concern   January 4, 2021 — Rated 10 out of 10 by Shari Heim Zerorez Phoenix
What do you like about our products and services?

I was very impressed with the service and how great my carpet looked!!! It looks and feels like I have new carpet again!! Thank you Zerorez!!!

Report a concern   January 4, 2021 — Rated 10 out of 10 by Sami Waldrip Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling and the professionalism of the techs.


Privacy Policy