- Phone: (480) 507-2419
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based on 84595 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the people I have contact with and speak with on the phone. They are very courteous and helpful and know their job.
On time, quick, efficient. Tech Quinton was excellent, personable and knew his job.
work was done well and in a timely manner
After carpet was cleaned a small green spot appeared in the office. Later two more appeared along with a brownish/black spot, all approximately a quarter inch round. Our carpet is a light cream color. Carpet is still a little damp in areas. We ran our fans for almost 2 days. Could you please return to take care of the 4 spots.
A phone message has been left at the office.
Please contact me at Phone number removed.
Thank you.
Ester Last name removed
Fast, efficient and they do a great job!
Fire
This is the best company to have take care of carpets. They are very professional. Making our appointment was effortless. Our technician Brady was awesome. He was very knowlagable and kind. He was patient and didn't mind my questions. He wasn't even bothered by the ongoing barking of iur little pups. I would recommend Zero Rez to anyone who needs these type of services. Professional, Affordable, Reliable, what more could you ask for!
the hose rubbed against my white stair rails and turned them black. the carpet was crunchy and the laminate floors were left a mess from the employees shoes.
Very easy to set up. On time. Quick work. No crunch. Clean.
The fact that it really doesn’t leave soap residue.
Your rep that came to the house to do the work was very pleasant and didn't force extra product sales on me. He did a great job and it was a pleasant experience.
Tim, your service tech went above and beyond to make sure we were 100% satisfied with the results. He was courteous and professional and sincerely wanted to make sure were happy with the results. I would highly recommend Zerorez and Tim if you need carpet care. The results were amazing!
Great Customer Service!
Kevin was very thorough & pleasant! Great “advertisement “ for Zerorez!! I’ll be happy to use Zerorez again & recommend to friends.
The carpets always look great and the cleaner was really friendly.
Job came out great. Young man was very efficient and courteous.
Thank you
Gets carpet clean and stain free. My carpet is not crunchy. Your technician was very thorough and friendly
Our technician as well as the cleaning process as described to me. Carpet looks great too!
I meant for this to be a 10. It wouldn't let me change my score. Thank you!
Quick, clean, long-lasting. A very nice representative who did the work. Good phone helpers. Rtc.
I have to tell you I was a little bit skeptical about using Zerorez at first. We had always used Chem Dry and been satisfied with their work, but their pricing was outrageous.
After reading very positive reviews about Zerorez, we decided to give you a try. Well, we couldn't be more satisfied with the quality of the work performed, and the price paid. The technician did a very thorough job, made sure we were happy and did NOT rush to complete the job. I think we have dound a new permanent carpet cleaner after using Chem Dry for nearly 20 years.
Our carpets came out very clean, no spotting, and with truly ZERO residue left on them. The carpet was NOT soaked in water, which means the padding underneath was not damaged. My wife takes great care in selecting a carpet cleaner, and I'm pretty sure she has found the best. Thank you Zerorez for a job well done at a fair price.
Not enough experience with "products" other than the Finished Product. I am very happy with the results of Colin's efforts in completing this task. He was polite, efficient and friendly, I would further say he is truly an asset to your company.
Fast, efficient, on time and friendly. I was very impressed and the results were fantastic. My carpet looks and feels like new.
Works
Evan did a great, quickly and efficiently.
Awesome job!! Thank you so much!! Very professional!
Carpet came out beautifully clean and smelled wonderful. And no “stiff and crunchy “ feeling just like advertised!!
Fast, thorough, long lasting results, no odor, . Technician was excellent; organized, safety conscious, polite and careful.
I will be calling your office on Monday.
The tech that came did not do a good job. When the sun came up today we noticed a large spot in our Arizona room that looked like it wasn’t cleaned well.
Also our carpeted patio has many spots which he did not clean well and I asked him to do the steps which I don’t think he did. They are dirty. He spent such a short time on that area.
We will need you to return to clean these areas. Please do not send the same service person...he came with an attitude and left with a worse one when I told him I called the office for a price to add on the carpeted patio.
He packed up and then I told him the office said he should clean the carpeted patio.
I had to go to the truck to ask him when I could walk on it and when it was best to put the furniture back on. Something he should have told me before he left...
I would be surprised if he was here for 35 minutes to do two areas....in the light of day it doesn’t look very good.
Please call me to reschedule someone to reclean the areas he didn’t do well. Phone number removed
Thank you.
You came highly recommended and I did do a google review snd probably gave you more credit than I should have.
Carpets are awesome!
The tile was a waist of time and money!
Tiles maybe clean but grout lines have no noticeable difference! For hundreds of dollars there should be an easily noticeable difference.