Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86427 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2021 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Good service.

Report a concern   March 31, 2021 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Very polite and nice young man, Kieran. He seemed to enjoy doing a great job. Will recommend.

Report a concern   March 31, 2021 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Great job carpets look great very polite technician

Report a concern   March 31, 2021 — Rated 8 out of 10 by M.H. Zerorez Phoenix
What could we do to improve?

The tech arrived after the service appointment window. He was very polite. The carpet seems clean, but kind of crunchy/scratchy?

Report a concern   March 31, 2021 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The Zerorez experience was exceptional from start to finish. From the polite and efficient representative who booked my service to the on time, professional technician who cleaned the carpets. He was thorough and quick. My carpets look like new.

Report a concern   March 31, 2021 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

You do great h b!

Report a concern   March 31, 2021 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Carpet was clean when he finished.

Report a concern   March 31, 2021 — Rated 10 out of 10 by W.F. Zerorez Phoenix
What do you like about our products and services?

Jeff was great and very friendly and knowledgeable. I would certainly try to get him again.

Report a concern   March 31, 2021 — Rated 10 out of 10 by Emmanuel Biaya Zerorez Phoenix
What do you like about our products and services?

The service with the tow gentlemen was FORMIDABLE !

Report a concern   March 31, 2021 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

On time, beautiful job. Thorough. Personable.

Report a concern   March 31, 2021 — Rated 10 out of 10 by Joanna Turpin Zerorez Phoenix
What do you like about our products and services?

Both technicians were friendly and professional. They did a great job on our carpet and on the tile.

Report a concern   March 31, 2021 — Rated 10 out of 10 by Candy Decker Zerorez Phoenix
What do you like about our products and services?

Completely satisfied. Excellent service and I love my carpet again! Thank you Zerorez.
i will use you all again and I have referred others already

Report a concern   March 31, 2021 — Rated 10 out of 10 by Jeff Kazeil Zerorez Phoenix
What do you like about our products and services?

Polite and professional!

Report a concern   March 31, 2021 — Rated 10 out of 10 by H.J. Zerorez Phoenix
What do you like about our products and services?

Love how soft my carpet looks/feels and how fast it dries

Report a concern   March 31, 2021 — Rated 10 out of 10 by Meredith Blevins Zerorez Phoenix
What do you like about our products and services?

ZeroRez made my condo look new. The tiles are terrific, as are the carpets and the upholstery. And, the technician, Zack, was terrific. PLUS, there were no hidden or suprise fees. Thank you!

Report a concern   March 31, 2021 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Excellent service, professional, price is good

Report a concern   March 31, 2021 — Rated 10 out of 10 by Kevin McCullough Zerorez Phoenix
What do you like about our products and services?

I had a great experience with Zerorez. It was easy to schedule an appointment (online). The tech let me know he was arriving soon and was very polite and professional. The results far exceeded my expectations. I had stains that I thought were permanent and they all were removed. Plus, no crunchy carpet and it looks fantastic. Special mention to Trey who was the tech. He did a GREAT job.

Report a concern   March 31, 2021 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

The young men that serviced us were very informative and helpful. Answered all my questions. They were very kind and patient. Worked very hard in getting a couple of the more difficult stains out. I liked them.

Report a concern   March 30, 2021 — Rated 10 out of 10 by Anne M DeRose Zerorez Phoenix
What do you like about our products and services?

On time and very professional. Products clean well, do the job and carpets stay clean longer with protection coat. Able to add services after he came and appreciated his advise. Also told us about tile cleaner posiibiltiies . Was a remarkable young man and worker and thorough.

Thank him and all of you and God bless all of you and your loved ones.

Paul and Anne DeRose

Report a concern   March 30, 2021 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

David did a fantastic job cleaning the carpets in my home.

Report a concern   March 30, 2021 — Rated 2 out of 10 by N.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech showed up with no mask, no shoe coverings nor gloves as was said one would show up when placing the request to get rugs cleaned, he said forgot mask and other 2 items were optional. As I called to complain and get him a mask, he walked in with his own, saying he found it in his backpack, but no gloves nor shoe coverings which he had to go in and out of the house with dirty shoes and to.........in a senior home!
The machine that sucks up the liquid/dirt stopped working, he had to go somewhere to dump the dirty water and come back which took about 40 minutes. Then he had to start the process over in the 2nd room and 3rd. He apologized for my having to wait, he was nice about it. I do not want him back again and may not recommend 0 Rez. I expected better.

Last name removed

Report a concern   March 30, 2021 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

The best

Report a concern   March 30, 2021 — Rated 10 out of 10 by Lauren Robens Zerorez Phoenix
What do you like about our products and services?

I loved the convenient and helpful booking process! They were on time and so professional, i will be using them again for sure!

Report a concern   March 30, 2021 — Rated 10 out of 10 by Kathy Nichols Zerorez Phoenix
What do you like about our products and services?

Knowledgeable tech, came early, very nice and the carpet was great end result. I will use you again

Report a concern   March 30, 2021 — Rated 9 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Carlos was very efficient and did a good job

Report a concern   March 30, 2021 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Products really clean my carpets well. Great service and excellent scheduling

Report a concern   March 30, 2021 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Quick and effective.

Report a concern   March 30, 2021 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Professional associates who do a great job

Report a concern   March 30, 2021 — Rated 10 out of 10 by Tabitha Brant Zerorez Phoenix
What do you like about our products and services?

Courteous technicians, on time, and thorough job! THANK you

Report a concern   March 30, 2021 — Rated 10 out of 10 by Kelly Citron Zerorez Phoenix
What do you like about our products and services?

The technician was fantastic. He sweet out of his way to clean and remove as many stains as possible.


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