Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84595 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 15, 2021 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

It worked and the tech was very nice.

Report a concern   January 15, 2021 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

I don’t know much about any products but your service man was excellent. I had extensive adhesive all over my tiled room from putting peel and stick tile on top. I recommend you don’t ever do that but your guy got it all off with no sticky residue. I forgot his name but great job.

Report a concern   January 15, 2021 — Rated 10 out of 10 by Carol Dunlap Zerorez Phoenix
What do you like about our products and services?

My rug looks like new. Great job. Very affordable.

Report a concern   January 15, 2021 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Great job with good advise.

Report a concern   January 15, 2021 — Rated 10 out of 10 by Gay Whiteley Zerorez Phoenix
What do you like about our products and services?

Everyone I worked with was nice and friendly they protected my help they did a fantastic job on my couches even where there were some stains they did their best to remove them and then they protect them with the protection I would go with him again

Report a concern   January 15, 2021 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Very professional and thorough. Highly recommend.

Report a concern   January 15, 2021 — Rated 10 out of 10 by Judy Treat Zerorez Phoenix
What do you like about our products and services?

Very efficient reasonable and professional

Report a concern   January 15, 2021 — Rated 10 out of 10 by T.D. Zerorez Phoenix
What do you like about our products and services?

Do you have an online portal we can use ot pay a pending cleaning bill by creddit card?

Thx

ECKLEY & ASSOCIATES

Report a concern   January 15, 2021 — Rated 6 out of 10 by V.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was impressed with the worker that came to clean my carpet. He was friendly, seemed to be doing a good job. A day after he left, I found where he had nicked a wall corner in one of the bedrooms. When talking to neighbors, they left a previous company because of the same complaint. I had used that company for years and decided to give you a try and ironically, their reason for switching companies was one I have to consider now.

Report a concern   January 15, 2021 — Rated 10 out of 10 by David Hechler Zerorez Phoenix
What do you like about our products and services?

Good job of getting cat vomit stains out!

Report a concern   January 15, 2021 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

Great pricing, friendly tech, excellent results

Report a concern   January 15, 2021 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Nice and clean carpet without the residue. Great customer service!

Report a concern   January 15, 2021 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Carpets came out very nice. Chris was very nice and helpful. Will have Zerotez again.

Report a concern   January 14, 2021 — Rated 6 out of 10 by R.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Floor looks the same didn’t get corners or under counters

Report a concern   January 14, 2021 — Rated 10 out of 10 by Kathryn Wehmeier Zerorez Phoenix
What do you like about our products and services?

Sean C was our technician for cleaning 3 rooms of carpet plus area rugs. He was as much concerned about parking the truck on our paver driveway as he was cleaning the carpets.
Next I was surprised at his attention to detailing the carpet’s high traffic areas. He did fabulous magic to make some old carpets look new again. There’s nothing like a clean smell throughout the house! Thank you ever so much, Sean.

Report a concern   January 14, 2021 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Great service at a reasonable price.

Report a concern   January 14, 2021 — Rated 10 out of 10 by Mary Stenerson Zerorez Phoenix
What do you like about our products and services?

I appreciated the knowledgeable technician and learning more about the carpet cleaning process. Our carpet turned out great!! I’ll definitely have Zerorez back again when my carpet needs refreshing.

Report a concern   January 14, 2021 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Simply the great result!

Report a concern   January 14, 2021 — Rated 10 out of 10 by Theresa Canez Zerorez Phoenix
What do you like about our products and services?

very professional, cleaning solution no smell or hard on carpet, carpet looks brand new after cleaning and tech very friendly and he did a excellent job thank you zerorez

Report a concern   January 14, 2021 — Rated 10 out of 10 by Diane Schupe Zerorez Phoenix
What do you like about our products and services?

Very professional, wore a mask and set up hose guiders so walls would not get marked up. I was debating on getting area rug done, he did half an showed me the difference WOW! So happy I had it done.

Report a concern   January 14, 2021 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Excellent service visit from Chris. He was very knowledgeable and also suggested ways to prolong the life of our carpet.

Report a concern   January 14, 2021 — Rated 5 out of 10 by J.Y. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The online portal doesn’t allow you to add rugs and there is no where that it states rugs are $1 per sq ft, so added charges were included and that would be a real simple fix. Also, the sectional was done spotty- the fronts of the cushions where the legs rub were not cleaned.

Report a concern   January 14, 2021 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Dries quickly.

Report a concern   January 14, 2021 — Rated 0 out of 10 by L.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpets feel crusty and don’t look any cleaner from before they were done. It was hard to tell if they looked cleaner when they were done because they were wet but now that they’re dry I see that there are lots of stains still and they don’t feel clean. I was charged extra because two rooms were rugs instead of carpet, so I went with it but my rugs look the same and feel worse because they feel crusty.

Report a concern   January 14, 2021 — Rated 10 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

Zerorez did an excellent job on our area rug.
Staff was pleasant and professional. Would definitely recommend. Thanks

Report a concern   January 14, 2021 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Timely service. Westin. your tech was great! He answered all questions. Did a spectacular job. He was professional, caring and payed attention to detail. Thanks so much.

Report a concern   January 14, 2021 — Rated 10 out of 10 by Jackie Collier Zerorez Phoenix
What do you like about our products and services?

It was very well done. The tech (Eric) was very professional. He had me check the couch and love seat to make sure I was satisfied.

Report a concern   January 14, 2021 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

great job on the tile.

Report a concern   January 14, 2021 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Chris was an outstanding tech.

Report a concern   January 14, 2021 — Rated 10 out of 10 by Patrick Shockley Zerorez Phoenix
What do you like about our products and services?

Everything went well. Carpet looks amazing, nice clean smell. Professional service and advice appreciated.1st time customer and I will be calling you again for my carpet next time.


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