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based on 87585 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that I don't have to worry about any harmful chemicals being used or left behind on my carpets with 2 small children in the house. Both of the techs we've had in the past year have been super personable and friendly!
Great service as usual, hard floors look good and feel clean. Really appreciate product leaves zero residue.
Have used Zerorez for over 10 years and would not change because of product.
Carpets will get done right before the holidays:)
The associate took his time and made sure he did a outstanding job on the couch, loveseat, and ottoman. The work came out great.
My Tech had great communication skills - texted before he arrived and was within 10 minutes of the window he provided. He was personable, thorough in cleaning the carpets, and spoke highly of Zerorez as a company. Great salesperson. I'd recommend him and Zerorez without hesitation.
The technician spent his time working on a difficult spot on my carpet, and was very friendly yet professional.
Wonderfully clean rugs and steam cleaned stone floors!
Proven to work & professionals!
Service was fantastic! Joe was in and out in no time was very knowledgeable and provided us some great advice with regards to our carpet and couch. We will be using Zerorez again and sooner than our previous break between services. :)
The 1st time I had my carpets cleaned by zerorez, I was very happy with the results. This time, however, I'm not as happy with the results. My carpet is crunchy in many areas, and i feel like my carpet isn't as clean as it should be. I paid a lot of money to have my carpets cleaned, and I'm disappointed with the job done.
There were some stains on my seats that did not come out and I was hoping with the reputation and the comments that I had heard about your empowered water I really believed that it would take those stains out and it didn't. Also there was spray marks all over my dash and all over the black of the interior and I had to go thru a whole cleaning process inside my car to remove all the white spots. The carpets did get clean.
Tech was very nice, knowledgeable and did a great job!
How clean everything is and how good the technician was
Our carpets looked and felt great after your service. You're a little pricey so a few other rooms will have to wait. friendly and knowledgable employee
We always have a great experience with Zerorez. Friendly personnel who are timely are efficient.
We love our clean home.
On time, good communication and excellant work on the carpet Explained everything and good experienced person.
DaMarion was a great guy and took time to listen to our carpet concerns.
Quick and efficient techs
They showed up on time, did a great job, and Trevon, the technician, was friendly and conscentious.
Tim did a very nice job! Thank you! First name removed
the friendliness of the technicians and the purity of the cleanser.
Team member was professional, helpful and efficient. He did an excellent job cleaning our carpets and providing feedback. We will definitely use Zerorez again.
Did a great job on my carpet, but my upholstery wasn't as good as I had hoped for.
Had my living room swivel rocker lazyboy chairs cleaned. They cane out refreshed and brighter. Excellent job
My carpet looks and smells clean.
Convenience of online scheduling. Prompt service. No hidden fees. Communication if schedule variance. Easy drying process
The process was very thorough and the result was excellent!
Walking on the carpet afterward and not getting that crunchy feeling, and knowing it's not going to be attracting as much dirt as the old method.
The service guy was well presented, friendly, and courteous and did a really great job.
it was fast, called one morning n you were here the next Thanks
Great service, just expensive.
Our carpet looks and stays fresh looking. It feels so soft and clean! This is 15 year old beige carpet that I think I need to replace and then I have it cleaned so it looks new again.
It took the carpet almost 24 hrs. to dry. Not enough water was extracted from the carpet as some areas were really soaked in water. The person who did my carpet was very nice. I had this done a long, long time ago and was really satisfied. I prefer your company as the treatment does not leave a crunchy carpet.
Thank You
Irma Tucker