Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84594 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 28, 2021 — Rated 10 out of 10 by Donna Shomen Zerorez Phoenix
What do you like about our products and services?

Colton was excellent! Explained many things about spots for pet.❤️🐶

Report a concern   January 28, 2021 — Rated 10 out of 10 by Ryan Powell Zerorez Phoenix
What do you like about our products and services?

The cleaning was amazing, very detailed, and very professional. I will definitely call Zerorez again!

Report a concern   January 28, 2021 — Rated 10 out of 10 by Karen Johnson Zerorez Phoenix
What do you like about our products and services?

Very nice young man, Paul, and our carpets look great.

Report a concern   January 28, 2021 — Rated 10 out of 10 by Georgeanne Paige Zerorez Phoenix
What do you like about our products and services?

Well knowledged staff. Professional attitude and work ethic. My carpets were cleaned perfectly with little inconvenience to me. I am lucky to have found such a great resource. I will never ever again use any other type of carpet cleaning except zero razz.

Report a concern   January 28, 2021 — Rated 9 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Scheduling was easy. Service Tech was on time, friendly & work was of good quality. Thx

Report a concern   January 28, 2021 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

My technician was awesome, very friendly, professional, knowledgeable. He explained the cleaning process to me. He ensured I was aware of other service that would benefit me. He was very respectful of my home. I'm a satisfied customer and will use your service again. I would definitely have my service technician out again. Thanks!

Report a concern   January 28, 2021 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Saw on-line presence and chose as local small business. Reasonable, specific pricing vice hidden fees for additional services, nit-noy pricing per square inch or feet when technician arrives.

Report a concern   January 28, 2021 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly service.

Report a concern   January 28, 2021 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Service was excellent and young man was very good and very polite. Will recommend zerorez anytime.
Name removed

Report a concern   January 28, 2021 — Rated 10 out of 10 by Vincent Byrne Zerorez Phoenix
What do you like about our products and services?

Clean and simple

Report a concern   January 28, 2021 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

The guy was so nice and professional. The carpets looked great when he was done!

Report a concern   January 28, 2021 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

The workmanship of the techs is exceptional. Very nice tech to work with.

Report a concern   January 28, 2021 — Rated 10 out of 10 by N.H. Zerorez Phoenix
What do you like about our products and services?

On time, friendly and did a quality job

Report a concern   January 28, 2021 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Tile and carpet looks so much better, thanks

Report a concern   January 28, 2021 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The tech was very courteous and professional

Report a concern   January 28, 2021 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

The guy who cleaned our carpet was very kind and pleasant!

We are pleased with how our cleaned carpets turned out!

Thank you!

Report a concern   January 27, 2021 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Staff is knowledgeable and friendly, products always work wonderful on cleaning any stains and make my carpets look great.

Report a concern   January 27, 2021 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

My area rug was almost completely dry within a couple hours of the service and there was no obnoxious chemical smell. The technician, Kevin, was kind, courteous and professional.

Report a concern   January 27, 2021 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

No chemical deep cleaning. Great customer service rep and cleaning tech. Both were knowledgeable and friendly. Definitely will use zerorez again.

Report a concern   January 27, 2021 — Rated 10 out of 10 by Pam Washington Zerorez Phoenix
What do you like about our products and services?

Carpet look really good. Like the process. Chris explained the process to us. The best carpet service we have ever received!

Report a concern   January 27, 2021 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Service tech was very polite and did an amazing job. Carpet looks like new.

Report a concern   January 27, 2021 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Very efficient and gets it done

Report a concern   January 27, 2021 — Rated 3 out of 10 by C.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I dropped my 5' x 7' rug at the Gilbert location on Monday January 18 for a general clean. I informed them that I was available again on Monday the 25th to pick it up. I called on Monday the 25th to verify it was ready and it wasn't done yet. Person assured me that I would receive a call when it was ready and as of Wednesday, Jan 27...no call yet! How long does it take to run a machine over a 5' x 7' rug? I don't have one otherwise I would do it myself. Next time, I will just rent one and get it done!

Report a concern   January 27, 2021 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Very professional, courteous, explained everything well and carpets look great! Thanks!

Report a concern   January 27, 2021 — Rated 10 out of 10 by Cheryl Karba Zerorez Phoenix
What do you like about our products and services?

Professional and informative.

Report a concern   January 27, 2021 — Rated 10 out of 10 by Mason Corder Zerorez Phoenix
What do you like about our products and services?

Did a great job !!!

Report a concern   January 27, 2021 — Rated 10 out of 10 by Lynn Schevirs Zerorez Phoenix
What do you like about our products and services?

The representative (Brendan) that came to our home was polite, friendly, knowledgeable, and competent. He did a great job and answered questions that I had. He acted as if he
really enjoyed his job and was happy to be of service. I called on Tuesday morning as
we had a bad spill which occurred on Monday and Brendan was at our home to clean
the carpet the same day that I called. We will definitely call Zerorez again.

Report a concern   January 27, 2021 — Rated 8 out of 10 by T.H. Zerorez Phoenix
What could we do to improve?

You should have a furniture moving option. Price paid where I had to move everything seemed high. Good tech.

Report a concern   January 27, 2021 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

They came to our house when they said they would. Technician was very thorough and explained everything he was doing.

Report a concern   January 27, 2021 — Rated 10 out of 10 by Susan Fowler Zerorez Phoenix
What do you like about our products and services?

I love that it is natural, no chemicals. My technician was great, very professional and cleaned up water spill when he left. Great service


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