Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84594 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 3, 2021 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Always prompt, courteous, and professional.

Report a concern   February 3, 2021 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

No residue and no smell

Report a concern   February 3, 2021 — Rated 10 out of 10 by H.A. Zerorez Phoenix
What do you like about our products and services?

Great service. Carpet looks amazing

Report a concern   February 3, 2021 — Rated 10 out of 10 by Bari Rodgers Zerorez Phoenix
What do you like about our products and services?

The service went nice and trouble free. The tech knew a lot, and was very friendly.

Report a concern   February 2, 2021 — Rated 10 out of 10 by Larry Yee Zerorez Phoenix
What do you like about our products and services?

Professional and all natural

Report a concern   February 2, 2021 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

No chemical smell and dries fast.

Report a concern   February 2, 2021 — Rated 10 out of 10 by Trever Kreutzer Zerorez Phoenix
What do you like about our products and services?

The full package!

Report a concern   February 2, 2021 — Rated 10 out of 10 by Jolene Nelson Zerorez Phoenix
What do you like about our products and services?

Excellent service, prompt and thorough.

Report a concern   February 2, 2021 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Very friendly service person, guick professional job

Report a concern   February 2, 2021 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Tech Josh was clean, friendly and knowledgeable. He represented your company extremely well. I could see how the tile scrubber and vacuum extraction worked. Good to have tile, grout, and carpet clean and restored as well as treated with protectant and sealant. I like the whole idea of high ph water rather than more potions being used in our house. Will definitely use Zerorez again and recommend.

Report a concern   February 2, 2021 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Exceptional job on pet stains!

Report a concern   February 2, 2021 — Rated 10 out of 10 by Lewis Lane Zerorez Phoenix
What do you like about our products and services?

Friendly and professional technicians. They take care of your walls and furniture. Leaving my carpet looking new again.

Report a concern   February 2, 2021 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

My carpets look amazing! So much dirt and hair is out and they look refreshed! Jordan was great - knowledgeable, professional, on time, and quick!!

Report a concern   February 2, 2021 — Rated 8 out of 10 by R.H. Zerorez Phoenix
What could we do to improve?

Jason was very personable & professional. He did a wonderful job but I was a bit disappointed that a couple of highly soiled areas in the living room don't look much better. He did warn me that they might not come out.

Report a concern   February 2, 2021 — Rated 10 out of 10 by Michelle Reimold Zerorez Phoenix
What do you like about our products and services?

Absolutely loved Zach my technician! He was such a perfectionist with the carpets and the upholstery. My carpet and furniture look brand new. Thanks again Zach you are Awesome! Zerorez has gained a customer for life.

Report a concern   February 2, 2021 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

The service was excellent. Our technician was professional, knowledgeable, polite and nice young man. We were very pleased with the results.

Report a concern   February 2, 2021 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Your products smell wonderful; you're accurate and very accommodating with your timing and the technician that serviced me was just great!

Report a concern   February 2, 2021 — Rated 10 out of 10 by Randee Rudick Zerorez Phoenix
What do you like about our products and services?

Tim showed up on time, did a thorough job, was pleasant and di his job. Thank you!

Regards

Sharon Friendly- Greenland

Report a concern   February 2, 2021 — Rated 10 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Very nice man and he did a wonderful job.

Report a concern   February 2, 2021 — Rated 10 out of 10 by Stacey Kenney Zerorez Phoenix
What do you like about our products and services?

Clean and economical

Report a concern   February 2, 2021 — Rated 10 out of 10 by Rick Jorgensen Zerorez Phoenix
What do you like about our products and services?

The guy man was great, did a good job, on time excellent product.

Report a concern   February 2, 2021 — Rated 10 out of 10 by K.F. Zerorez Phoenix
What do you like about our products and services?

He arrived early, worked fast, and did a great job! I was very happy with everything and the price.

Report a concern   February 2, 2021 — Rated 10 out of 10 by Jane Murr Zerorez Phoenix
What do you like about our products and services?

You folks are on time and do a great job!

Report a concern   February 2, 2021 — Rated 10 out of 10 by Abby Wagstaff Zerorez Phoenix
What do you like about our products and services?

Great service! My carpets look so good! Guaranteed satisfaction!!

Report a concern   February 2, 2021 — Rated 10 out of 10 by M.J.S. Zerorez Phoenix
What do you like about our products and services?

I can walk on my carpet within hours

Report a concern   February 2, 2021 — Rated 8 out of 10 by S.P. Zerorez Phoenix
What could we do to improve?

For the most part, my tile looks great! I love the no-harsh chemical process. However, the tile closest to my carpet was missed and a small part in my 1/2 bath. Residue from the cleaning solution was left on some of the grout but this can be easily rubbed off with a towel. However, I'm disappointed with some of my tile missed during the cleaning and the dirty tiles stand out among the other clean ones.

Report a concern   February 2, 2021 — Rated 5 out of 10 by T.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was not disappointed with the service representative AT ALL. He was very nice and explained everything in detail. He was awesome!
I had a few spots on my carpet that are just normal wear and tear from traffic areas that did not go away after the cleaning and by the next day, it was worse than original. I just thought that my carpets would be cleaner than they ended up being.
Again, the service representative was great and would love doing business with him again. He is only working with what materials he has available to him.

Thank you

Report a concern   February 2, 2021 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

The tech was very professional

Report a concern   February 2, 2021 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   February 2, 2021 — Rated 0 out of 10 by L.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Technician was very friendly! I see stains, took well over 2 days to dry and crunchy.


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