Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84594 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 4, 2021 — Rated 10 out of 10 by William White Zerorez Phoenix
What do you like about our products and services?

Professionalism and quality of service was outstanding.

Report a concern   February 4, 2021 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Very good job...looks great.

Report a concern   February 4, 2021 — Rated 8 out of 10 by D.B. Zerorez Phoenix
What could we do to improve?

There are a few spots where the tile grout was not clean. You might always offer to leave a small amount of your cleaner with the customer to do touch ups.

Report a concern   February 4, 2021 — Rated 10 out of 10 by Jim Jeffries Zerorez Phoenix
What do you like about our products and services?

Water presence disappears in a day, and the ripples in the carpet disappear in a couple of days.
Exceptional cleaning results, compared with companies like Stanley Steamer.

Report a concern   February 4, 2021 — Rated 10 out of 10 by Sherri Fischer Zerorez Phoenix
What do you like about our products and services?

On time, friendly and great job

Report a concern   February 4, 2021 — Rated 10 out of 10 by Jamie Heinz Zerorez Phoenix
What do you like about our products and services?

10 STARS, BABY!

Everything was great from start to finish! I loved the simplicity of ordering via the website.

The guys that came were very trustworthy and nice and did a great job.

Just one suggestion - it would be great to provide a hand-out "post-cleaning instructions" piece of collateral (like no barefeet or shoes on the rugs for 24 hours - socks are best, etc).

You can even use the back to promote your other services and explain the ZeroRez water procedure.

I'm a local Ahwatukee Realtor and have several rental properties as well. I'll be recommending ZeroRez to all my clients moving forward.

Best,
Jamie Heinz, Phoenix Realtor

Report a concern   February 4, 2021 — Rated 10 out of 10 by John McManus Zerorez Phoenix
What do you like about our products and services?

Joshua was amazing
Truly an asset to ZeroRez
He advised me what was needed and what was not by educating me on your product

Report a concern   February 4, 2021 — Rated 9 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

The technician was very knowlegeable and seemed to genuinely care about our wants and needs. He was also very courteous and professional.

Report a concern   February 4, 2021 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Very professional and excellent outcomes.

Report a concern   February 4, 2021 — Rated 10 out of 10 by Allie Forrester Zerorez Phoenix
What do you like about our products and services?

Amazing product & customer service! Hands down THE BEST!!

Report a concern   February 3, 2021 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

THEY REALLY HAVE A GREAT SERVICE MAN, ZACKERY .

Report a concern   February 3, 2021 — Rated 10 out of 10 by Virginia Rodríguez Zerorez Phoenix
What do you like about our products and services?

fast and friendly

Report a concern   February 3, 2021 — Rated 1 out of 10 by C.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not disappointed at all

Report a concern   February 3, 2021 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Loved the service and result.

Report a concern   February 3, 2021 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

The Zerorez technicians are always kind and professional. Trayvon cleaned our tile and was very prompt and thorough.

Report a concern   February 3, 2021 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

No residue

Report a concern   February 3, 2021 — Rated 8 out of 10 by M.A. Zerorez Phoenix
What could we do to improve?

After having the carpet in our house cleaned about 6-8 weeks ago AND recommending ZEROREZ to a neighbor, I needed a room cleaned due to our dog getting sick on the carpet. I cleaned up the mess initially & used the ZeroRez water/cleaner that I'd bought for "emergencies" & scheduled a reclean the next morning.
Our technician was polite & on time. However, I would seriously suggest that all workers representing Zerorez wear an actual face mask of at least 2 layers as opposed to a thin neck gater. Additionally, the smell remains as a yellow haze. I'm unhappy with these results.

Report a concern   February 3, 2021 — Rated 10 out of 10 by Emily Daniels Zerorez Phoenix
What do you like about our products and services?

Robert C.was phenomenal at cleaning our carpet. We’ve never had any technician as thorough as Robert. He was personable, knowledgeable, and taught us a lot about up-keep of our carpet. You have a great technician on your team!

Report a concern   February 3, 2021 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Always professional; excellent communication, always pleased with results

Report a concern   February 3, 2021 — Rated 10 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

The technician you sent for my carpet cleaning was very professional and communicated very well. A very positive experience!

Report a concern   February 3, 2021 — Rated 10 out of 10 by Sheila Asroff Zerorez Phoenix
What do you like about our products and services?

Guy knowledge able friendly efficient !

Report a concern   February 3, 2021 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Every step from scheduling, confirming, and appointment notification was seamless! Customer Service was great, as was the technician’s professionalism, effort, and work quality! Definitely will utilize Zerorez for next carpet cleaning.

Report a concern   February 3, 2021 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Carpet Cleaning

Report a concern   February 3, 2021 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

The gentleman that came was great. He did a great job cleaning our furniture.

Report a concern   February 3, 2021 — Rated 9 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The service was great. I had an issue booking my couch for cleaning. The tech arrived and told me I was quoted the wrong price, that my couch was an "L" and should cost more. I explained to the phone scheduler what type of couch I had and she did not advised me that it would be more expensive. The tech worked with me and cleaned the couch so that was good but the error in pricing the wrong couch means I likely won't come back for this service, it was too expensive.

Report a concern   February 3, 2021 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

I would highly recommend Zerorez to my family and friends. They always do such a thorough job and enjoy our clean carpet everyday.

Report a concern   February 3, 2021 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Great job as always
Thank you

Report a concern   February 3, 2021 — Rated 10 out of 10 by J.Z. Zerorez Phoenix
What do you like about our products and services?

Our couches and chairs come out looking new!

Report a concern   February 3, 2021 — Rated 10 out of 10 by Myra Diaz Nathan Zerorez Phoenix
What do you like about our products and services?

The techs are friendly but professional. Zerorez really works!

Report a concern   February 3, 2021 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

My carpets look brand new! Technician was friendly and came early!


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