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based on 86427 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are very happy with Zerorez.our carpets look great.
I'm happy with the service and with how my carpets look afterward. Alex did a great job; he was very thorough.
Tech was great about explaining products used and was very detailed
Aaron did a great job!
It works well every time I need the carpet cleaned.
Great materials good service friendly people
The service tech, Chris explained the process and even suggested an option to clean an area rug in my home. We discussed options and best way to clean. Chris was efficient and professional throughout the time he was at my home cleaning my carpets.
Very easy to book and floors look great
The young man that came did not have a mask on. I told my daughter who is extremely high risk for CoVid to keep her mask on. He was sniffling the entire time he was here. He did not use the corner/furniture guards and did not put coverings over his shoes. He was very quiet and seemed unsure of what he was doing.
Chris , the carpet cleaning rep was very helpful and helping me understand how zerorez works. Letting me know all the things that go on with carpet...ie my carpet, and how to keep it clean with pets. He was very nice and knowledgeable, could and all my questions. Chris was a 5 start help for my carpet it looks amazing.
Our technician, Tim Linkletter, was so friendly, knowledgeable and courteous. He went above and beyond to make sure all of our needs were not only met, but definitely exceeded. Thank you again Tim!!!
Zerorez has cleaned my tile floors in another home I had and now my furniture and have always done a great job. I would recommend this company to everyone I know.
Your employee answered all our questions, did a good job and was very efficient.
Came early with notification
Kind and courteous
excellent job! It is so clean!!
Tech did an outstanding job, was super efficient, knowledgeable & personable...superb work and perfect experience!
Spencer was great and also blew my mind when he told me he could sell me some of your special water! Great upscale and one I’ve been waiting to make forever!!
Professional, efficient, and courteous. Very excellent service!
The absolute best technicians. Seems like it is so rare these days to find good employees who represent their companies in all ways possible. Starting with their personalities. NEVER had a representative from Zerorez cause me to regret spending my money for this service. Seems to me that the services and products are really the icing on the cake. You must respect your employees or they would not be so respectful to the customers. Someone at the top is getting it right.
Clean without harsh chemicals
Our carpets looked so good after the cleaning and dried very quickly. The young man was so nice and was very good at his job. I would have the company clean my carpets again.
Price more than doubled from quote due to a handful of stains from the dogs. Happy to pay extra for removing them but more than double ? Not good pricing practice. Time to value to cost done like up. Tech was a pushy sales man too, very focused on up selling. It’s learn he gets bonuses on up sales. I won’t be recommending this company to anyone
The service was quick and efficient. I liked that there was no intense fragrance. The carpet on our stairs looks clean and fluffy.
The people are very friendly The product is very good no residue carpet feels good and zero res is going to be the only company I ever call out from my carpets
Jeremy e as excellent and we will use him again in a few weeks.
Fast, works, no smell.
Outstanding job.
The good service and professional manner of your employees. Job well done.
I went with Zerorez because of your reputation in the valley. I was disappointed in the way the technician cleaned my couch. It did not get it as clean as wanted and I could’ve gone with another company for half the price to get the same result. Also, the technician did not even attempt to clean the back of the couch.
Cleaning ladies love it.

Great Customer Service and product!