Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84593 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 12, 2021 — Rated 10 out of 10 by Mark Barshak Zerorez Phoenix
What do you like about our products and services?

Excellent clean and fresh carpets. The stairs could of been less wet. You need a more powerful water extractor for the stairs.

Report a concern   February 12, 2021 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Easy to set up online. No hidden costs. Both people I spoke to were very professional and friendly.

Report a concern   February 12, 2021 — Rated 10 out of 10 by Deborah Zack Zerorez Phoenix
What do you like about our products and services?

He was on time. He was professional, personable and friendly. The carpet also got a good treatment.

Report a concern   February 12, 2021 — Rated 10 out of 10 by Romelia Gutierrez Zerorez Phoenix
What do you like about our products and services?

We love Mytch! He’s incredibly careful and does a great job!!

Report a concern   February 12, 2021 — Rated 10 out of 10 by Debby Whiteside Zerorez Phoenix
What do you like about our products and services?

Great service prompt, courteous and clean furniture.

Report a concern   February 12, 2021 — Rated 10 out of 10 by Susan Record Zerorez Phoenix
What do you like about our products and services?

Good clean and no harsh chemicals.

Report a concern   February 12, 2021 — Rated 8 out of 10 by J.W. Zerorez Phoenix
What could we do to improve?

The service was great! There was a vehicle leak left, but Zerorez was quick to fix that. The only complaint I have is the smell that was left behind after the cleaning. It smelled like burnt plastic.

Report a concern   February 12, 2021 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

very professional and polite. Did a great job and explained what he was going to do

Report a concern   February 12, 2021 — Rated 10 out of 10 by Julie Olsson Zerorez Phoenix
What do you like about our products and services?

On time! Beautiful job! Love Zero Rez!

Report a concern   February 12, 2021 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

That there are no soaps or chemicals used in cleaning my carpet, just water. Carpets stay clean longer.

Report a concern   February 12, 2021 — Rated 10 out of 10 by Katrina Williams Zerorez Phoenix
What do you like about our products and services?

The tech was early and did a great job cleaning my carpet!

Report a concern   February 12, 2021 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

I was very impressed with the results! I will certainly use you again!

Report a concern   February 12, 2021 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Wonderful experience! Thank you!

Report a concern   February 12, 2021 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

I am very happy with my service from Zerorez. Making the appointment was simple, I confirmed my appointment and the technician arrived on time. Chris was so helpful and friendly. I will refer him and request him again. He was knowledgeable and honest in his assessment of our needs. He was extremely pleasant to talk to and respectful. My carpet is so clean and my home looks great. Thank you Chris!

Report a concern   February 12, 2021 — Rated 10 out of 10 by Sharon Smith Zerorez Phoenix
What do you like about our products and services?

Was very professional ! Very personable and did a great job

Report a concern   February 12, 2021 — Rated 10 out of 10 by Jack Hendriychs Zerorez Phoenix
What do you like about our products and services?

the tech was very knowledgeable and efficient

Report a concern   February 12, 2021 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Service and product was great‼️

Report a concern   February 11, 2021 — Rated 9 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

Technician was very good, carpet looked good

Report a concern   February 11, 2021 — Rated 8 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

service provided and the staff

Report a concern   February 11, 2021 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Prompt and efficient- your staff is friendly and professional

Report a concern   February 11, 2021 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

no soapy build up, clean w/out perfumes or other odors, fresh feeling in carpet almost like new, great customer service, promptness, price.

Report a concern   February 11, 2021 — Rated 10 out of 10 by Melissa Le may Zerorez Phoenix
What do you like about our products and services?

Excellent job! My carpets are clean! The cost is worth it

Report a concern   February 11, 2021 — Rated 8 out of 10 by C.R. Zerorez Phoenix
What could we do to improve?

Good service
Thank you

Report a concern   February 11, 2021 — Rated 10 out of 10 by Don Miller Zerorez Phoenix
What do you like about our products and services?

Evan was very nice friendly person explained everything before he got started . My rugs were bad but they look amazing now . My grout looks good to floors dried fast smells fresh . I will use you guys again would like to have Evan when I do. Thank you so much will tell everybody about you guys just fabulous job.

Report a concern   February 11, 2021 — Rated 5 out of 10 by J.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The price that was quoted was not what I was charged
Feel it is a bait and switch

Report a concern   February 11, 2021 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Looked great when done!

Report a concern   February 11, 2021 — Rated 10 out of 10 by D.J. Zerorez Phoenix
What do you like about our products and services?

It left my carpeting soft and not stiff and rough feeling. Service was good. Young man was on time and pleasantly got to work after tellingl me about the procedure.

Report a concern   February 11, 2021 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Thank you for the great service!

Report a concern   February 11, 2021 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

With even the special treatment on some of the cat stains , they appeared again today. I know the service man did his very best. Do you have any other suggestions before I rip up the carpeting.

Report a concern   February 11, 2021 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Thank you good job


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