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based on 85911 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They are very professional and proficient.
Joe did a great job I want him back when I need it done again
No we chemicals. Knowledgeable and friendly technicians.
Our technician really took pride in his work. He was very respectful. Our carpets look the best they possibly could after the service. We will continue to use this company for any carpet cleaning we need in the future.
Looks good pricee for the time it took but ok
They did a great job, everything looks spotless. 10 out of 10 would recommend to a friend.
You claim that the carpet won’t feel crunchy, but it does. Otherwise, all was great.
Personal service from employees and the quality workmanship.
The carpet came out amazing sad that my grout was to big of a job and was told that they could not get it to look great !!! After doing the bathroom and it looks great....
It smells good as well as looking good.
The office kept me up to date on my appointed time and the service people showed up exactly on time!! Both service techs were friendly and after we went through my home on what needed to be done, they got right to it. They weren't afraid to ask questions, but there was one adjustment that had to be made. I miscalculated the dimensions of my area rug which was corrected with a slight increase in the charge. Upon finishing, we had a walk through and I was totally pleased with their work. Their cleanup went quickly, I paid the bill, and they were on their way!. I'm staying with Zerorez.
Service was great!
My floors look brand new. We could not believe how well your process works. Your technician,, Alex, did a superb job and was a real professional and hard worker. The process did take quite a bit longer than we were told to expect but the results were worth every moment!
The only thing any co has to offer anymore is service And Zero-Rez Has the best that i have seen in along long time,
Thank you
First name removed Frend Surprise. AZ.
The ease of booking online, the advance reminder and the timeliness. My service guy was extremely personable and profession. He let me know everything he was doing.
The tech did a great job. I love my carpet
Spencer was great! He walked me through the process told me what could happen and what likely will not happen. Very considerate and made sure my needs were met.
No soap that attracts dirt. Prompt on time service. Our service tech was a really nice guy.
Everyone is great and take care of making sure the carpet is cleaned and the client is happy.
Technician arrived early. Very polite and efficient. Completed all services perfectly and in minimum time.
Great customer and professional service. My carpet looks new after it was cleaned.
Dylan did an outstanding job.
Everything! Customer service excellent too!
Very professional and went the extra mile!
Good Job
My carpets return to a "like new" condition after cleaning from Zerores!!!! Also, they remain in
"like new" condition until the next cleaning!! It is like the zerores process brings the carpet threads back to life!!!! I am truely amazed at the difference between zerores and other carpet cleaning companiies. No leftover residue along the baseboards and 100% CLEAN!!!!
I would never use any other carpet cleaning company. I also plan to have Zerores clean my tile floors and grout in the near future.
Totally worth the money!!!!!!!!!!!
Great way to get carpets cleaned. Very efficient, on time, and courteous. Was able to get an appointment in the time frame that was convenient for me.
Brandon did a great job cleaning my 2 loveseats..made of cloth..dried in a couple of hours..
Prompt, Courteous, efficient
Our first service from Zerorez in 2019 was for special price $140.00. Service man decided half
way thru that he suspected carpet was wool.No change was made in treatment, but price was increased to $490.00.
This year we decided to try Zerorez again with special price of $138.00 for 3 rooms. When I called the receptionist was told we only wanted one room cleaned and she said it would be
$165.00 ( no explanation ). I ask about wool and she said---no additional charge.
Try to explain that to a friend !!!!!!!!!
Offer to clean my carpets again at the correct advertised price.