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based on 85911 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I feel like it is very misleading. Your 3 room special to we use only water. Once you start there are too many "buts." But how big are the rooms, but what are the stains, but what is your couch. I felt I was honest through the whole process, I asked my tech to let me know if the stain needed more, he did not communicate that, then when I was not happy I was told I needed to spend another $150 for one spot. So unless your carpets are already totally clean, we will clean them with water! Have stains, we need to use a cleaner which is $75 a gallon, 2 gallons for a spot that is the size of a dinner plate. Rather use another company that will charge me the same and clean my carpets, with a chemical, and be done for the same price.
Fast, on time, doesn’t try to upsell. And...... my carpet drys FAST!
Very thorough. Environmentally friendly. Great job with biological issues. Also great work on upholstered furniture!
I like what they did and they were on time
Hands down the best carpet cleaning I've ever had. And not just because of the product but because of your workers. They were hard working, friendly, efficient, and explained their entire process. More than the clean carpets I will gladly use your company again if I know all your workers represent you this well. They both deserve a raise and promotion. If I were ZeroRez I would use these 2 gentlemen as examples for training purposes.
Keep up the hard work!!
Jeff was very good n professional, here on time,quick n efficient!
Friendly., got right to his work..
Satisfied with the job he did .,
Quick and professional
So overpriced
service is always top notch
SERVICE AGENT WAS VERY NICE....KNEW HIS BUSINESS AND WAS IN AND OUT VERY QUICKLY...THINGS WENT VERY SMOOTHLY...
Incredible service and a good price. Our carpets look better now than they did when we moved in.
Jeff was great
Water no chemicals good people who work for the company.
My carpet look great but they feel crunchy. The tech was very professional.
great service, quick and great work
Our guy was early and quick but took his time on the spots that needed it. He didn't just run over everything he scrubbed on the stained areas. Very friendly. would use service again.
Fast, friendly and efficient!
Jeff was very good. He did everything I needed done. I will use zerorez in the future,
The multi-year old carpets looked much better after the service was provided. And it feels clean underfoot.
great cleaning
Tell how many square feet you clean for the price.
Quick, efficient and on time. You make the process very easy from scheduling on the website to getting the job done. You guys are great!
Thanks!
Service tech did a great job.
My technician was on time, knowledgeable, and friendly. He was conscientious while cleaning, making sure we knew to be careful to not slip on the tile floor after we stepped on the carpet. The carpet looks much better, specifically in the walking path areas. No weird smells and the carpets were not left soaking wet like when I have used some other companies.
Will definitely use Zerorez again in the future.
Pleasant and knowledgeable technician. Good value.
Friendly, reliable, thorough
You always do a great job. Above and beyond.
The carefulness of the gentleman while cleaning. The communication regarding the cleaning process. The softness of the clean carpets.