Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85303 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 26, 2021 — Rated 10 out of 10 by Samantha Frantz Zerorez Phoenix
What do you like about our products and services?

Super clean, very professional!!

Report a concern   March 26, 2021 — Rated 10 out of 10 by Joady Shapiro Zerorez Phoenix
What do you like about our products and services?

My carpets are clean- your service is professional- excellent company
Your service provider Colton is refined and attentive.

Report a concern   March 26, 2021 — Rated 10 out of 10 by Charlettye Foster Zerorez Phoenix
What do you like about our products and services?

Miguel was amazing

Report a concern   March 26, 2021 — Rated 9 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Our tile looks nice after the cleaning

Report a concern   March 26, 2021 — Rated 10 out of 10 by L.V.D.P. Zerorez Phoenix
What do you like about our products and services?

The product. It is amazing and I won't use anything else for carpets, upholstery, tile, etc.

Report a concern   March 26, 2021 — Rated 9 out of 10 by I.M. Zerorez Phoenix
What do you like about our products and services?

Staff was friendly and helpful in giving me coasters for some furniture that I wanted to move to have clean for that area.

Report a concern   March 26, 2021 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Our carpets always look and feel so clean after we get this done! We don't get our floors done from any other company. The young man who did our cleaning this time was wonderful! We want to thank him again for everything. He was so kind, I hope he will return the next time we need anything done. Name removed

Report a concern   March 26, 2021 — Rated 9 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Always easy to schedule, happy with results.

Report a concern   March 26, 2021 — Rated 9 out of 10 by W.W. Zerorez Phoenix
What do you like about our products and services?

From top to bottom Quality service! Exactly what we were looking for. Thanks!

Report a concern   March 26, 2021 — Rated 10 out of 10 by V.M. Zerorez Phoenix
What do you like about our products and services?

Carpets and furniture were perfect. Thank you Zerorez!

Report a concern   March 26, 2021 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

I like that the carpet is still soft after cleaning and that there are no harsh chemicals that could potentially harm our small pets.

Report a concern   March 26, 2021 — Rated 5 out of 10 by M.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My home smelled for over a week after the cleaning. This didn’t happen the first time we had our carpets cleaned by your company.

Report a concern   March 26, 2021 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Tech was efficient, had a pleasant demeanor and got the job done!

Report a concern   March 26, 2021 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

Outstanding results and employees

Report a concern   March 25, 2021 — Rated 10 out of 10 by Virginia Rios Zerorez Phoenix
What do you like about our products and services?

Such a great and easy experience

Report a concern   March 25, 2021 — Rated 9 out of 10 by Brian kovac Zerorez Phoenix
What do you like about our products and services?

Thanks for your work on my 8'x10' area carpet. It's so much better than before.
May I recommend that you inform other clients of the long wait to get their carpets back if they are dropped off at your place. No one told me in advance that it would take 2-3 weeks to get my carpet back when I dropped it off. I was kinda surprised. But the work was worth the wait.
Thanks again, Brian

Report a concern   March 25, 2021 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

You do an awesome job!! Your prices are great but more importantly I trust your company and the manner in which you conduct business.

Report a concern   March 25, 2021 — Rated 10 out of 10 by Mary Wilson Zerorez Phoenix
What do you like about our products and services?

Kevin very professional, efficient, friendly, and explained all that he would do to make our carpet and tile to look very good. Highly recommend this service.

Report a concern   March 25, 2021 — Rated 10 out of 10 by Carlos Henry Zerorez Phoenix
What do you like about our products and services?

I just bought a house and your company set an appt for next day. The carpets were cleaned with perfection. I can now feel comfortable with your help and call it my home. Thank you to the serviceman who did a fine job.

Report a concern   March 25, 2021 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

My carpets always look fantastic after Sean cleans them. Great work Sean, way to go!! I am now a regular customer and am sharing your company's name with my real estate clients. Thank you, Zerorez Phx!

Report a concern   March 25, 2021 — Rated 8 out of 10 by C.J. Zerorez Phoenix
What could we do to improve?

My technician was Colter he was very nice and informative. The only thing I would request in the future if the grout is not cleaned thoroughly cleaned to not go ahead and seal without pointing out the remanents of dirt not removed. By the time I saw the floor as the room in between was wet carpet it was too late as he had already sealed the grout. I would have skipped the sealing in that case.

Report a concern   March 25, 2021 — Rated 10 out of 10 by Martha King Zerorez Phoenix
What do you like about our products and services?

Technician was very thorough in explaining my choices and in cleaning the carpets paying special attention to spots. When finished he gave me directions on how to get the carpet dry and what I needed to do until they were dry.

Report a concern   March 25, 2021 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Service was excellent, on time! Very happy with results!

Report a concern   March 25, 2021 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Carpets are clean, very professionally done.

Report a concern   March 25, 2021 — Rated 10 out of 10 by E.D. Zerorez Phoenix
What do you like about our products and services?

Service man was great. Very clean. No mess. Good job. A little expensive.

Report a concern   March 25, 2021 — Rated 10 out of 10 by Jon Mitchell Zerorez Phoenix
What do you like about our products and services?

Tech that came to my home made the experience great. He explained everything before he got started of what he was going to do and what expectations should be for services we chose. Very happy with results and will be using zerorez from now on to clean my carpets.

Report a concern   March 25, 2021 — Rated 8 out of 10 by B.C. Zerorez Phoenix
What could we do to improve?

I don't think anything. The service person was courteous and did a very nice job.

Report a concern   March 25, 2021 — Rated 6 out of 10 by K.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

i received a text message that the technician would be at my house in 20 minutes. So i left work to go meet him. An hour later he still wasnt there. i called to find out what was going on and i was informed he had problems with his van and would be there shortly. i understand things happen but couldnt i have been notified there was an issue without me having to call.

Report a concern   March 25, 2021 — Rated 10 out of 10 by Sylvia Erickson Zerorez Phoenix
What do you like about our products and services?

From start to finish it was very professional. The tech went right to work. Explained what to expect,..time to clean, dry time, etc. The carpet looks new!! Thanks for a job well done. We appreciate the fact that he was right on time AND ask about our pets being secured because the door would be open.

Report a concern   March 25, 2021 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Great team, the guys that came out were thorough and professional. And the carpets looked great when they were done


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