What our clients think of us!

Carpet was cleaned and looked great but I still smell dog urine

Great product and service.

The finished product and friendly Ed’s of the agent. The carpet looks wonderful.

Just basic communication - let us know about when to expect you so we can get the dog out so she won't get nervous and have further diarrhea on the carpets.

You did great on your followup visit. We will use you again.

I really liked the service professional. He told me what I needed to take out the pet or0ders and stains and that was accomplised. Though I did think it was a little costly. I would recommend the service to my friends.

Very professional and quality work

I really appreciate the attention given to our furniture. We have never before had it cleaned and it looks great. Thank you Zachery for your professionalism and hard work.

Courteous professional and timely.

The Technician was extremely helpful and pleasant

They do a good job. It's as simple as that.

The technician was exceptional!! He educated me and I feel like he truly gave me the best options. Will definitely use you again because of him

Our technician Brandon arrived promptly on time, was courteous and professional. He worked diligently on some dog urine spots to make sure they wouldn't come back. there was some confusion with our estimate, but he quickly fixed it and went to work. I would gladly recommend ZeroRez.

prompt reply, good communication, thorough and trustworthy technician

Easy install

Everything

Good customer service and results!

Guy who came to our house was professional and explained things clearly. He wasn't pushy. The cost came out to what I expected and the carpets and ottoman looked great after the cleaning. Would highly recommend.

The technician was wonderful.
Explained everything and very polite.
Hope we can have him do our carpet every year.
Thank you

Great service and always a neat clean job

Always professional with consistent results!

Carpet not super wet yet clean and dry in several hours

Everything, from first contact to followup. You do everything you say you will do. You said you would text before arrival and you did. Great job while at the house and cleaned up and told us what to expect. Zerorez is a great way to have your carpets cleaned. Our carpets are the original off white wall to wall that we installed when we built the house in 1992. After Zerorez, they looked like new. Very pleased.

I’ve used your company a few times and was happy with your service in the past. My family room is large, was charged for 2 rooms. My bedroom has an adjoining bathroom area, which was included as the bedroom the last time it was serviced by zero Rez. I didn’t realize it WASN’T EVEN SHAMPOOED!!!! until hours later when I checked the dryness in carpet.
Your serviceman was not rude or unprofessional, however he seemed insulted when I didn’t add on extra services. From that point he seemed to make things difficult to my needs, ie; I’d be paying three rooms, not 2 I originally scheduled and overpriced the service cost until I asked him why he just wouldn’t give me the 3 room special rate. He finished the cleaning just under an hour, I thought that was very fast. Now that the carpet is dry, it looks no different than before he serviced it. Honestly it seems like he didn't use any cleaner and purposely did a sloppy half a$$ job. I’m very very disappointed and dissatisfied. I would hope you would send another professional serviceman to honor your services.
Thank you
Susy Last name removed
Phone number removed

Fast, friendly and no residue left on carpet

Joe was great, very nice and explained everything perfectly.

Service is great and products work wonderful. The carpets look brand new.

They did an Amazing job!

Tech was friendly and thorough. Job well done.

Very satisfied.

Awesome