Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86426 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 15, 2021 — Rated 10 out of 10 by Becky Fredrickson Zerorez Phoenix
What do you like about our products and services?

The technician that came out did a fantastic job and he was very professional and courteous.

Report a concern   May 15, 2021 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

No crunchy carpet

Report a concern   May 15, 2021 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The carpet looks great thanks to Zerorez. The technicians always get the job done right! The service was quick and easy...with excellent results.

Report a concern   May 15, 2021 — Rated 10 out of 10 by N.K. Zerorez Phoenix
What do you like about our products and services?

Carpet comes out very clean. However, took about 10 hours to dry in family room.

Report a concern   May 15, 2021 — Rated 10 out of 10 by Steve Castor Zerorez Phoenix
What do you like about our products and services?

No soap residue to attract dirt. Fair price and tech did a great job. Highly recommend!

Report a concern   May 15, 2021 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

It’s safe for pets

Report a concern   May 15, 2021 — Rated 10 out of 10 by A.Y. Zerorez Phoenix
What do you like about our products and services?

I was very impressed with the cleaning Colten did of all my carpets. He also gave me some tips about caring for my carpets and floors. I will use Zerores again and request him to do my cleaning.
Thanks, First name removed

Report a concern   May 15, 2021 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Joe was on time, and did a excellent job.

Report a concern   May 15, 2021 — Rated 10 out of 10 by Elizabeth Winkler Zerorez Phoenix
What do you like about our products and services?

The person cleaning our carpet did a very good job. Since it is an older carpet it is not that easy.

Report a concern   May 15, 2021 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Fast and easy! Tech polite and the impression left from furniture are gone!!

Report a concern   May 15, 2021 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Quality work, great service!

Report a concern   May 15, 2021 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Hello,

This is a bit late, my apologies! ZeroRez is awesome I use them for my home nd refer them to my friends and family. I have always had a good experience except the last time I USED THEM FOR 10910 W Canterbury Ln Sun City.

The technician was very unfriendly and rude. He didnt evan say hello. He definitely did not seem to want to work that day. I asked him to measure the hall and he seemed put out. He didnt want to answer any of my questions! TERRIBLE customer service.

I will continue to use zerorez however if this happens again I will not

Report a concern   May 15, 2021 — Rated 10 out of 10 by Kelly Boekes Zerorez Phoenix
What do you like about our products and services?

Carpets and furniture look and feel so fresh and new again!

Report a concern   May 15, 2021 — Rated 0 out of 10 by S.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The worker was nice and friendly and did a great job. I just don't like companies who try to upsell once they get to my house. I know what I want done and I don't want to be asked , do u want your sectional cleaned? I could do just one side? How about some protectant (which I did and I really dont know why). Or... that's an area rug but I didn't want to argue about it so I'll just do it this time. But next time u will probably be charged an area rug price. (It is a bound piece of carpet with a carpet pad underneath. No one has ever told me they would charge me an area rug price.) The carpet is cleaned but no cleaner than it has been before and no one else tried to upsell. Also I had 2 rooms (bedroom is little) and it was $165. Thank you for cleaning my carpets but I will find another company next time.

Report a concern   May 15, 2021 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Never a wet or crunchy carpet after they leave.

Report a concern   May 15, 2021 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

He was very courteous, knowledgeable. He explained everything he was going to do. I will have your company back in 6months to a year. Thank you for the good service

Report a concern   May 14, 2021 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

My service provider was excellent! Knowledgeable and kind. My carpets look great. He did a great job.

Report a concern   May 14, 2021 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Super fast service and price was good and very professional

Report a concern   May 14, 2021 — Rated 9 out of 10 by N.K. Zerorez Phoenix
What do you like about our products and services?

On time . Price was good based on three rooms and was completed in 35 min .

Thank you .

Name removed

Report a concern   May 14, 2021 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Really great customer service! They work miracles when cleaning carpets.

Report a concern   May 14, 2021 — Rated 10 out of 10 by Kathy Thompson Zerorez Phoenix
What do you like about our products and services?

Quick and thorough

Report a concern   May 14, 2021 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

I recently had my sofa and love seat cleaned, and I was very happy with the results! The 2 items were 10 years old and had never been cleaned...they now look brand new!

Report a concern   May 14, 2021 — Rated 9 out of 10 by Darryl Gorham Zerorez Phoenix
What do you like about our products and services?

Carpet was cleaned well. Forgot to go over closets so a little disappointed.

Report a concern   May 14, 2021 — Rated 5 out of 10 by D.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Too expensive good job but too expensive

Report a concern   May 14, 2021 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez for many years. I like the fact that they don't use soap.
My carpet and rugs stay cleaner longer. They are easy to work with and everyone is very professional. I always recommend Zerorez to my friends

Report a concern   May 14, 2021 — Rated 10 out of 10 by Frances Hernandez Zerorez Phoenix
What do you like about our products and services?

We do like the results of the zero razz we do have pets and they leave it looking good as new . The service person was really a great knowledge of his products so he gave us a good idea of what needed to be done. And he good tips on how to maintain it a little bit longer..

Report a concern   May 14, 2021 — Rated 10 out of 10 by R.W. Zerorez Phoenix
What do you like about our products and services?

Great service!!

Report a concern   May 14, 2021 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

The service was great. The gentleman was kind and professional. He did a wonderful job.

Report a concern   May 14, 2021 — Rated 9 out of 10 by Amanda VanDerGriend Zerorez Phoenix
What do you like about our products and services?

The service was fast and the tech was friendly

Report a concern   May 14, 2021 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Wonderful job Very professional


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