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based on 86426 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I hired this company to clean my 4100 sq ft home prior to us moving in. There is tile and carpet through the entire home. They did such an beautiful job! The floor is clean and like new and they were professional! For a great price too! Would definitely call them again!
On time, professional, recommendations were made that would benefit us and helped us understand the process clearly!
They did a fantastic job! Tech was friendly and efficient, price ended up being less than online quote
Initially wanted the three room special but due to the smell, they recommended the extra treatments. Because the company is promoted almost everywhere and on the radio I chose their recommendation. Spent almost $500 and two days later my whole house REEKS! It’s not just that the smell remains, it’s that it’s 10x WORSE than before! Waste of money.
Our carpets came out looking brand new! The service professional was amazing - he took his time, was very detailed and took extra care in the worn spots. Thank you so much!
Everything! Product and people are great!
what i like about the service was that the carpet was very clean .
Technician was prompt , efficient, friendly, and our carpets are nice and clean!
Always on time and professional
My technician was amazing! He was upbeat, had an awesome attitude, and was very professional. I just moved here from Minnesota and always used your services, and you once again did not disappoint.
They guys did a good job.
I'm always pleased with service and how the carpets look.
My technician was polite and work very quickly and my carpet turned out looking great. And the price was very reasonable
Courteous, on time, professional cleaning. My house looked and smelled great!
Your employees are always so polite, caring and professional. Each time we use your services we are more and more impressed! The carpet dries fast and looks great each time. We will continue to use your company for treatment on all our floors.
Easy to schedule friendly service
Easy to schedule a service within a week or two, honored the price quoted on the phone, didn't try to upsell with a strong arm approach and technician was friendly and professional.
Carpets looked so much better.
Treyvon was very professional and my carpets look amazing! My carpets are only Damp
Not WET after they are cleaned and dry within a few hours.
I would not use another carpet cleaner or company after using Zerorez.
We were very pleased with the work!
Better estimate on web
My technician Tim L. was wonderful. He was very thorough, took his time and even got a spot out that no one else was able to. He answered all my questions and the carpets look great.
High cost. The grout is still splotchy is some areas. Carpet looks good upstairs though
They were courteous, thorough and very efficient. Our carpets haven’t looked better.
That there is no soap residue on my carpets and the service is superb.
Since I began using Zerorez my carpets are the cleanest they have ever been. They dry faster and are always softer than with other methods. I highly recommend Zerorez.
Luis was prompt, courteous, professional and did a FANTASTIC job !!!
I was happy with the time of arrival. I thought the service person was very knowledgeable and was very pleasant. I had 2 area rugs and a wall to wall. I learned at this visit that you have a service for area rugs where you pickup clean and return. If I had known about this service I would have just had one rug cleaned in that manner. While cleaning that rug, I noticed an edge that did not come clean and mentioned it. I was told that it was just wet and would lighten up after drying. It did not. I spent time with just water and worked that area clean. I have an understanding that I can expect that the carpet will stay clean longer because there is no residue. I can not tell if his is true until months have gone bye.
I guess, I would be happy to get a credit for that area rug to be cleaned with the pickup and delivery.
Easy online or phone scheduling, on time arrival, knowledgeable technicians, careful do avoid damage, great work, NO chemical smells, dry by evening or the next morning depending on the time of work.
The rep was very professional. He showed up on time and completed everything within the timeline that was communicated. He was a very hard worker and very professional.
Scheduling was very easy online and the rep called when on his way. Very good experience.
professional and good quality.. the service rep was friendly. thx,...