Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 86426 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 23, 2021 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

Nice job

Report a concern   May 23, 2021 — Rated 10 out of 10 by Joyce Lundquist Zerorez Phoenix
What do you like about our products and services?

Robert was friendly and did a wonderful job cleaning our carpet. I like the feel of our clean carpet under my feet. Loved how there never a crunch like with other carpet cleaners.

Report a concern   May 23, 2021 — Rated 10 out of 10 by Molly Millsaps Zerorez Phoenix
What do you like about our products and services?

Aaron did an amazing job cleaning our carpets. We will definitely use ZeroRez in the future!!!

Report a concern   May 23, 2021 — Rated 10 out of 10 by Mike Watkins Zerorez Phoenix
What do you like about our products and services?

Professional, knowledgeable, experienced techs delivering an effective product at a great value.

Report a concern   May 23, 2021 — Rated 10 out of 10 by Jeremy Crews Zerorez Phoenix
What do you like about our products and services?

Simple to get the quote, and great work.

Report a concern   May 23, 2021 — Rated 10 out of 10 by Rachel Gunsten Zerorez Phoenix
What do you like about our products and services?

It worked wonderfully and the customer service was amazing!!! There was no chemical, mildew, or bad bad smell after.

Report a concern   May 23, 2021 — Rated 10 out of 10 by Debi Harmount Zerorez Phoenix
What do you like about our products and services?

Devon was very professional and listened to all of my problem areas in my living room. He made sure everything was right before he left.

Report a concern   May 23, 2021 — Rated 10 out of 10 by R.O. Zerorez Phoenix
What do you like about our products and services?

I think your guy did a great job

Report a concern   May 23, 2021 — Rated 5 out of 10 by M.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You advertise the best floor cleaning services in all the land that u can make carpets and floors look new again. Well our carpets and floors looked ok definitely hoped for better results for the price.

Report a concern   May 23, 2021 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Great service. Did a wonderful job.

Report a concern   May 23, 2021 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

I've already referred you twice since you cleaned my carpets, yesterday. So yeah, I'm pleased.

Report a concern   May 22, 2021 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

My carpet always looks like new and stays looking good after the service. Great customer service.

Report a concern   May 22, 2021 — Rated 10 out of 10 by Karla Garcia Zerorez Phoenix
What do you like about our products and services?

Scheduling is super easy and fast, customer service is outstanding and I love how clean my carpets stay

Report a concern   May 22, 2021 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

The service was excellent and carpet was cleaned very well. Technician was very knowledgeable.

Report a concern   May 22, 2021 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Our gentleman was extremely thorough and nice to deal with

Report a concern   May 22, 2021 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Joe was very informative & did a great job in just 2 hours.

Report a concern   May 22, 2021 — Rated 10 out of 10 by V.H. Zerorez Phoenix
What do you like about our products and services?

Alex, The Technician did a extremely good job. The carpet look new again and smell great. I have use other cleaning carpet company in the past and it take hours for the floor too dry and leaves a wet smell behind.. I was very pleased. The floor dried within 4-6 hours. I also want to Thank the Management Team for taking care of the issue that occurred.

Report a concern   May 22, 2021 — Rated 10 out of 10 by David Olivas Zerorez Phoenix
What do you like about our products and services?

Fast and professional service. Great results

Report a concern   May 22, 2021 — Rated 9 out of 10 by Atul Sahay Zerorez Phoenix
What do you like about our products and services?

It was a Good Job - honestly the kind of shine after the cleaning I was expecting - was not there . Though the Service Technical Representative did clean the floor very well ( the floor was not dirty though )

Somehow - the shine I was expeting after the cleaning was not there, somehow my past experience with similar service was different.

Report a concern   May 22, 2021 — Rated 10 out of 10 by Michael Burg Zerorez Phoenix
What do you like about our products and services?

Trey did a phenomenal job and I would highly recommend this service to everyone!

Report a concern   May 22, 2021 — Rated 10 out of 10 by Kacey Schueler Zerorez Phoenix
What do you like about our products and services?

Our technician Rob was great! Friendly, helpful and on time. We love the powered water and no crunchiness! We will definitely use you again.

Report a concern   May 22, 2021 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Great customer service! The appointment process was easy and personable.

Aaron, our technician, was fantastic!! Although he may have underestimated how long it would take, he did a very thorough job from start to finish! He was very pleasant, professional, and we appreciated his determination to leave us satisfied.

The only issue we have is the cost of the grout sealant. We just wanted the grout in our kitchen area and a short hallway treated and it literally took Aaron less than 10 minutes. The cost was $93 which we feel is pretty steep for a quick service we could easily do ourselves.

Overall we're happy with the outcome and plan on using Zerorez for future cleanings.

Report a concern   May 22, 2021 — Rated 10 out of 10 by Linda Adkins Zerorez Phoenix
What do you like about our products and services?

Trey did a nice job very congenial.

Did take a chunk out of bathroom door frame.

Report a concern   May 22, 2021 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Did a great job. Please don't share my name.

Report a concern   May 22, 2021 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Excellent service!!!

Report a concern   May 22, 2021 — Rated 10 out of 10 by J.D.A. Zerorez Phoenix
What do you like about our products and services?

Quick, diligent and thorough staff member. Friendly and professional

Report a concern   May 22, 2021 — Rated 9 out of 10 by Brett Hanson Zerorez Phoenix
What do you like about our products and services?

Great service and professionL

Report a concern   May 22, 2021 — Rated 10 out of 10 by Rachael Boisvert Zerorez Phoenix
What do you like about our products and services?

Jesse my technician was very friendly and knowledgeable. The way he explained everything to me was precise and understandable I was impressed with his customer service and made sure I was happy with everything before he left. My 12 year old rug looks brand new I know you’re techs aren’t supposed to move furniture but he offered to move my coffee table that was on my rug and even moved the rug itself to a better area that won’t damage the floor underneath. I really appreciate him doing that. He cleaned and sealed my countertops and they have never looked better. Employees like him are 1 in a million and I hope you treat him well!

Report a concern   May 22, 2021 — Rated 8 out of 10 by A.J. Zerorez Phoenix
What could we do to improve?

The upselling is obnoxious. Just give me a list of what’s available and let me decide what I need. High-pressure sales pitches turn people off. Telling me I need carpet protection when I say I’m only keeping them two years is annoying and akin to something a used car salesman does.

However, I LOVE the service!! Carpets are amazingly clean!! Cleaner than they’ve been since they were new! Let your product speak for itself! Thank you for a fresh, clean house!!

Report a concern   May 22, 2021 — Rated 10 out of 10 by Jon Vasquez Zerorez Phoenix
What do you like about our products and services?

Quick, and reasonable service. Tim was excellent and very friendly. I will definitely be a returning customer. Hopefully we get Tim again as our tech


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