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based on 86425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
technician was very personable and did a graet job on cleaning my sectional sofa
We've used ZeroRez quite a few times and have always been very happy with their service. This last time we were even more thrilled. We had some spills and stains we were sure wouldn't come out; but our tech did an amazing job. Our carpet is 20 years old and looks brand new. Absolutely fantastic!!
I love the friendly service and how clean my floors are.
Our technician was on time and did a great job.
even though my carpet is old, others have cleaned it and did a great job. Zerorez left a lot to be desired. I had to get my cleaner out and go over many areas. The tech was very helpful and worked very hard but I feel a little cleaning liquid was needed.
Chemical free
The tech that came out was prompt, courteous, professional, and efficient.
Our carpets look great. Thank you
Prompt, helpful, honest
Outstanding results/Professional Service
Professionalism, great product, fair price.
Lloyd cleaned my carpet and he did an excellent job
Excellent job! Great service!
For $343 I expected superior results. I am disappointed. We have lived in this house for over 18 years. The carpet has been cleaned dozens of times. This was no better, and in some ways not as good. No matter how bad the carpet was we never before paid more than $200.
There is nothing to do. I normally do not reply when I'm unhappy with a result. In those situations I simply do not use that company again.
Wow, what’s not to love? Zerorez has it all, professional technicians who are thoughtful and thorough about their cleaning projects, the best solution used to clean rugs, carpets and floors, and of course pet friendly products. I’ve used Zerorez for many years and will continue to use them for all my flooring and upholstery cleaning.
Your technician did a great job!
Great job! Could not be happier.
Excellent service!
This is the second time I had used Zerorez. I am still 100% confident in recommending this service. Chris was a polite and efficient technician. He communicated well and put me at ease. Thanks for providing excellent service.
Prompt, courteous and truly professional. ZeroRez process is significantly better than others I’ve tried and leave carpets looking and feeling clean, not ‘crusty’
Excellent communication before and during the service. The work is good, carpets look good afterwards. Reasonable pricing.
Quick & easy!
I used SR in Jacksonville, Fl for years. I was so pleased to find them in Scottsdale. They are ALWAYS on time, and go above and beyond to respect my property.
Looks great, will recommend and use you again
Awesome customer service and great price!!
The job was great, the carpet was cleaned just as promised. In a timely manner.
Always good service.
Some of the most soiled areas do look a bit better but still dirty. Additionally, there are streaks of dirt throughout the main floor area that look like they just weren't gone over uniformly. In areas that see the same amount of traffic there are clean strips and dirty strips as if the dirty strips got less passes or attention. But its clear that the dirty strips could have gotten cleaner to match the clean areas right next to them. I have to admit I had high hopes due to all the advertising I see but I was not impressed with the final product in our office when I came in this morning. I don't expect perfection, as our carpet is quite old. However, it's clear that the streaks where dirt remains could've gotten cleaner as evidenced by the clean streaks right next to them. It would be great if someone could come back out and clear up the those uneven strips as well as hitting the other 2 or 3 soiled areas again.
Technicianss are courteous and friendly. Work is excellent and though..
Jeff is so friendly and thorough.
Excellent service .
Excellent prices
Excellent customer service 👍👍👍
My technician was on time. Very polite and explained everything that was going to be done before she started. Once she was done, she went through everything that was done again. Great customer service. Explained my invoice. She was amazing!! I would recommend zerorez all the time!!!