Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85300 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 8, 2021 — Rated 10 out of 10 by Beth Jones Zerorez Phoenix
What do you like about our products and services?

The guys are very efficient and Covid compliant as well.

Report a concern   April 8, 2021 — Rated 10 out of 10 by Kathleen Emerson Zerorez Phoenix
What do you like about our products and services?

Our daughters highly recommended Zerorez when we wanted the carpets cleaned in the home we had just bought. We were very impressed with Carlos, the technician. He was efficient, thorough, polite and professional. Couldn't be happier with the results.

Report a concern   April 8, 2021 — Rated 9 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Friendly service man, carpet cleaned well and dried fast.

Report a concern   April 8, 2021 — Rated 0 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We were disappointed in the quality, the service and the results. I own a restoration and carpet cleaning company and to say it was below industry standard is an understatement. My crews are coming back next week to clean everything again the correct way. I will never hire you all again. My guys spend 5% of their time carpet cleaning but are exponentially better at carpet cleaning than they guy who was at the house.

Report a concern   April 8, 2021 — Rated 8 out of 10 by C.J. Zerorez Phoenix
What could we do to improve?

Better clean up after pool cleaning and tile work (there was little to no clean up on my job).

Also, perhaps a heads-up to customers about the mess - so they could do their part in moving or covering furniture (the last time you guys did work here I do not remember any significant clean up required on my part like this time).

But after you sending out someone to rinse off the cool deck and me cleaning the rest....now my patio/cool deck and pool are nice and clean!

Report a concern   April 8, 2021 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Cannot believe you were able to remove the blue dye stain!!

Report a concern   April 8, 2021 — Rated 10 out of 10 by H.M. Zerorez Phoenix
What do you like about our products and services?

the guys were nice , on time, and did a good job !!

Report a concern   April 8, 2021 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

They did a good job.

Report a concern   April 8, 2021 — Rated 8 out of 10 by K.H. Zerorez Phoenix
What could we do to improve?

The issue that i had was the carpet puckering , maybe if I was aware that this was a possibility
I would of scheduled the cleaning different.

Over all a good job was done and the office staff was helpful.

Report a concern   April 8, 2021 — Rated 7 out of 10 by S.S. Zerorez Phoenix
What could we do to improve?

I just didn’t really notices a difference in my carpet afterwards. And the next day I vacuumed and picked up so much dog hair less than 24 hours afterwards. Makes me wonder why I spend money to clean them

Report a concern   April 7, 2021 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

I called Mon. so hoping to get carpets & tiles cleaned for a house to be sold. Schedule
permitted someone to come on Tues. Dylan came & cleaned so well & took extra time
on the hard dirt places. He was great. It's the first time I've used zero rez & was
totally please with the results & would recommend the company to all.

Report a concern   April 7, 2021 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

I loved the communication about arrival time and specific slot time. It really helped me to plan my day. My technician was very courteous and respectful to my home, protecting corners from damage. I love the way my carpets look and feel. I’ve used Zerorez for years and recommended them often! Thanks for keeping my carpets happy!

Report a concern   April 7, 2021 — Rated 10 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

Service was great.

Report a concern   April 7, 2021 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

thank you very good service

Report a concern   April 7, 2021 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Left carpet very nice and clean

Report a concern   April 7, 2021 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Good communication. Easy to schedule. Carpet feels good with no residue.

Report a concern   April 7, 2021 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Friendly technicians and no chemicals

Report a concern   April 7, 2021 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Have only have the carpet cleaning service. I like the way the cleaning is done and effective

Report a concern   April 7, 2021 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Great job! Thank you.

Report a concern   April 7, 2021 — Rated 7 out of 10 by A.M. Zerorez Phoenix
What could we do to improve?

The carpets still dont seem as if they were cleaned very well in our Family room. They look just about the same. The rest of the house turned out pretty good but our family room we are not very happy with the results.

Report a concern   April 7, 2021 — Rated 10 out of 10 by Ginger Michaels Zerorez Phoenix
What do you like about our products and services?

The technicians were clean careful on time listened to my concerns. And polite

Report a concern   April 7, 2021 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Technicians are very knowledgeable. With five giant breed dogs and fostering my carpets really take a beating. Dirt, stains, dander and pet body oils attract dirt and dust. Can’t say enough about how clean my carpet are.

Report a concern   April 7, 2021 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Technician was personable, thorough, very particular and careful. He did a great job.
The consultant was also helpful.

Report a concern   April 7, 2021 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Great service every time!

Report a concern   April 7, 2021 — Rated 10 out of 10 by Jennifer Bush Zerorez Phoenix
What do you like about our products and services?

Polite friendly knowledgeable techs. Not pushy.

Report a concern   April 7, 2021 — Rated 8 out of 10 by J.M. Zerorez Phoenix
What could we do to improve?

Probably offer some ideas for additional services on site. Would be nice to know what other things can be cleaned/added to the bill day of.

Report a concern   April 7, 2021 — Rated 10 out of 10 by M.Y. Zerorez Phoenix
What do you like about our products and services?

Your products and service men did a great job on some real messes!

Report a concern   April 7, 2021 — Rated 10 out of 10 by Maureen Rodgers Zerorez Phoenix
What do you like about our products and services?

The technician Brandon T. was so polite and professional. He did a wonderful job...the carpets looked great. Brandon went above and beyond to protect my recently painted wall!

Report a concern   April 7, 2021 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Great technician (Able) he was efficient and was able to get stains out of some chairs. I would highliy recomment Zerorez.

Report a concern   April 7, 2021 — Rated 10 out of 10 by Kellie a williams Zerorez Phoenix
What do you like about our products and services?

They make my tile look clean


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