Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84592 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 11, 2021 — Rated 10 out of 10 by A.Z. Zerorez Phoenix
What do you like about our products and services?

Alex was fantastic! We would highly recommend him!

Report a concern   March 11, 2021 — Rated 10 out of 10 by Kim Auther Zerorez Phoenix
What do you like about our products and services?

Great client service, easy to schedule, several appointment options, tech was prompt, polite and professional, and carpet looks fantastic!

Report a concern   March 11, 2021 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

Very professional people! Always work to make the carpet look the best it can even at 14 years old.

Report a concern   March 11, 2021 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

They’re on time. The carpet looks great afterwards. We don’t have to wait a long time for it to dry. And it doesn’t have that crunchy feel afterwards.

Report a concern   March 11, 2021 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Rugs look great and as always Kieran did a fantastic job!

Report a concern   March 11, 2021 — Rated 6 out of 10 by A.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Hi there, I am a loyal zerorez client. I use you every six months and am typically overjoyed with the final product. However, as my carpet has dried, I am noticing three rather large areas that seem neglected or just simply received too quick of a pass over. I am usually very satisfied, so this seems odd and unordinary.

I would appreciate it a tech could come back and go over these three spots to make the carpet look as good as all the other areas.

Thank you for the time. I want to continue to be a loyal customer. But I hope this can get corrected too. Thanks.

Report a concern   March 11, 2021 — Rated 8 out of 10 by S.L. Zerorez Phoenix
What could we do to improve?

Overall the technician was good, possibly could improve professionalism a bit.

Report a concern   March 11, 2021 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Doesn’t leave a residue. Very profy

Report a concern   March 11, 2021 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

They were polite, on time, and explained everything that would be done as part of the process to clean our carpets.

Report a concern   March 11, 2021 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

The carpet and upholstery is all very clean.

Report a concern   March 11, 2021 — Rated 10 out of 10 by Carol Brown Zerorez Phoenix
What do you like about our products and services?

My carpet looks like new. Very pleased.

Report a concern   March 11, 2021 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Evan was great at talking me through my options and what is realistic with my pet stain and smell issues. He was nice and friendly and did a great job. My carpets look clean and the dirt really pulled out well!

Report a concern   March 11, 2021 — Rated 10 out of 10 by Yvette Jaimes Zerorez Phoenix
What do you like about our products and services?

Your tech was very friendly and gave good information on services and prices. He left our carpet very clean.

Report a concern   March 11, 2021 — Rated 10 out of 10 by Irving Goldenberg Zerorez Phoenix
What do you like about our products and services?

Did an awesome job. I have already recommended you to a family member

Report a concern   March 11, 2021 — Rated 10 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

Friendly and Quality Service! Thank you

Report a concern   March 11, 2021 — Rated 10 out of 10 by S.N.D. Zerorez Phoenix
What do you like about our products and services?

The service is excellent. Do not use any other service...as Zerorez is the best. The Technisian David is great & very helpful & thorough. Thank you!

Report a concern   March 11, 2021 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Carpet looks and feels clean. This is the second time I’ve used Zerorez. Thank you for the good service.

Report a concern   March 11, 2021 — Rated 10 out of 10 by Chrissy Tekut Zerorez Phoenix
What do you like about our products and services?

Technician was super helpful! So thankful for his service

Report a concern   March 11, 2021 — Rated 10 out of 10 by Amber Petculescu Zerorez Phoenix
What do you like about our products and services?

Technician was very honest with us about expectations given our carpets condition.

Report a concern   March 11, 2021 — Rated 10 out of 10 by Katie Carter Zerorez Phoenix
What do you like about our products and services?

Easy to scheduled, professional technician, quality results.

Report a concern   March 11, 2021 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Everything products were great young man who came out was very knowledgeable and helpful

Report a concern   March 11, 2021 — Rated 10 out of 10 by Jeff Matzka Zerorez Phoenix
What do you like about our products and services?

Social media

Report a concern   March 11, 2021 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly and quick and did a great job.

Report a concern   March 11, 2021 — Rated 10 out of 10 by A.U. Zerorez Phoenix
What do you like about our products and services?

He was on time, explained his process very well & did a great job.

Report a concern   March 11, 2021 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Everything. You were on time, did a great job on the very dirty carpet and there's no crunchy carpet residue. Total win!

Report a concern   March 11, 2021 — Rated 10 out of 10 by Patricia Flanagan Zerorez Phoenix
What do you like about our products and services?

The technician, Paul, was able to remove all of the red wine stain from my upholstery.

Report a concern   March 11, 2021 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Job was excellently done. Friendly and timely employee. I was extremely pleased.

Name removed Hargrove

Report a concern   March 11, 2021 — Rated 10 out of 10 by Laura Workman Zerorez Phoenix
What do you like about our products and services?

I have used Zerorez several times and I am impressed every time they come out. The technicians are always very courteous and knowledgeable and the carpets, furniture, and tile always look amazing.

Report a concern   March 11, 2021 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

we are very pleased with our carpet cleaning and the technician was very informative about the service that he would be providing. The customer service was great !

Report a concern   March 11, 2021 — Rated 10 out of 10 by Martha Brown Zerorez Phoenix
What do you like about our products and services?

Terry did an excellent job in cleaning our carpets. He is very professional and explained the process in a very knowledgeable and friendly manner

I especially like that it is all natural with no harmful chemicals. The carpets look great and am extremely satisfied with your service.

I will definitely use your company again.


Privacy Policy